SnowTAC
December 21, 2021
That day, we stopped by the onsen. There was a female staff member at the front desk, but she was just checking in. We were waiting in line behind her when two groups of customers came in after us, and we ended up waiting in the lobby. The female staff member seemed to be having a hard time, and just as we were starting to think that things were not going well, a well-built male staff member came over. He came over to where we were next in line, so we said, "We're just stopping by the onsen," and he guided us to the front desk, where the first customer had just finished checking in and was free, and we handed him our bathing fee. I didn't know where the onsen was, so I asked the male staff member, "Which way is the onsen?" He pushed my face away with his arm, pointed in the direction of the onsen, and said, "The onsen is over there." Even if he accidentally hit me in the face, I think he should have said something, but he left the place without saying anything and went to serve the next customer in line. I felt that he was being childish because he was treating me so badly, but I calmed down and headed to the onsen because I was with someone else. As a hotelier, how can you be treated like this? I thought this was a historic hotel, but I am shocked and speechless. In contrast to the rude behavior of the staff, the quality of the hot spring was very good. The thick bicarbonate spring had a gorgeous and unique fragrance, and it removed dead skin cells and made my skin smooth, which was very comfortable. After taking a bath, there was a nostalgic vending machine in the lobby that gave me a Showa-era feeling, selling bottled cola and bottled fruit milk, and I enjoyed them with nostalgia. However, I will never go to Kyomachi Kanko Hotel again.
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