Baymont by Wyndham West Edmonton

Staff not the greatest, room very nice. The property was great, clean and modern however the staff could use improvement. We were charged a total of just over 500 dollars when the room charge was only 155. The staff said the rest was a hold-I've never seen a hold for 355 (clearly charged twice for the room, plus 200 hold). When checking in we were told the hold was 200 so we just didn't appreciate the dishonesty. If you mess up, admit it because now we have 500 being held on our credit card. We anticipate having to call back to have this dealt with.

It is great to have another hotel choice adjacent to WEM. We have often stayed at West Edmonton Mall Inn..Decided to try the new Baymont in November. As seniors price is important and Baymont is good value @ $135/with taxes. Awkward entrance is tucked in a small ***** mall adjacent to the Jollibee drive thru. Very little parking in front of the hotel front….there is underground parking entrance beside the hotel with elevator to lobby and rooms. Trying to confirm Uber location was a bit awkward as you had to stand in front of Jollibee to ensure pickup. WEM is across the street and the Edmonton Transit centre is a 1 minute walk. All rooms are on 2nd floor and up. Our room had one king and one queen bed. Full size fridge, microwave but no coffee maker. Utensils are available on call. Fair size washroom with shower only. And you have to love the mirror with a built in night light. Fair size TV but limited channels if you are looking for CNN, CNBC, TSN or SNet so disappointing that way. Complimentary breakfast good but would have been top notch if there were hash browns available with the scrambled eggs and sausages. Cereal is available but limited if you are looking for low sugar option….only cheerios in the respect but lots of fruit loops and such. Yogurt and muffin offered. All in all, fair value, couple wrinkles to iron out with tv channels, coffee maker and breakfast but we will be back.

It’s a brand new building. My room was beautiful with 2 full bathrooms a queen bed up in a loft, living room and kitchen. Right across the street from West Edmonton mall. The staff were nice and helpful. It was very clean and quiet. Wish they would have had a combination of soft and firm pillows they are firm if you like that. Overall it was very nice.

I absolutely loved the suite we got. We got a 2 bedroom suite and there were no pictures on the website so I had no idea what to expect, but it was wonderful we had 2 bedroom with each their own bathroom which was sooo nice cause we were traveling with another couple. And we had a kitchenette and it even had a dishwasher! Like a full sized dishwasher! I was blown away. Overall very impressive⭐️⭐️⭐️⭐️⭐️