terese
December 8, 2024
Extremely rude woman on staff to check us in. After 9 hour drive to get there (to see my mother in hospital) we waited at least 20 minutes for someone to show up at the front desk. When i mentiomed we had been there waiting for quite some time waiting for a staff memember, her response was " I ha e other guests staying here too, ya know." Clearly not someone who should be employed in the hospitality industry.
I booked the room about 1.5 -2 weeks in advance for 3 people in a room with 2 doible beds. Yet, there were toiletries for just 1 person and there was an old, used coffee filter in the coffee pot.
Unacceptable!