Sonesta Select Los Angeles LAX El Segundo Guest Reviews
4.2/5
Very Good
70 review
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Verified reviews
Location4.5
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(70)
Positive reviews(56)
Reviews with photos/video(6)
Awesome stay(11)
Offers pick-up/drop-offs(6)
Convenient location(5)
Negative reviews(14)
Guest User
Deluxe King Room with Sofa Bed
Stayed in Mei 2024
Couples
4 review
5.0/5
Outstanding
Posted on 9 Mei 2024
Convenient to airport and has a shuttle. There are a few eating establishments within walking distance. Quiet area. Lots of parking space. The room was large with a small balcony. Tried to check in early (noon) but no rooms were available. There is a $30 early check in fee. Very clean facility. I would not hesitate to recommend or stay here again.
Barbara Friend
One-Bedroom King Suite With Sofa Bed
Stayed in Jun 2023
Family
1 review
5.0/5
Outstanding
Posted on 7 Jun 2023
The room was great, as I had the 1bdrm suite very spacious my dog was happy she had a lot of room to play. We needed extra linens & they were delivered promptly
Ricardo Leoone
Double Room
Stayed in Des 2023
Solo travelers
1 review
3.0/5
Posted on 10 Des 2023
Worst hotel of my life. Staff service is very bad
Guest User
Deluxe King Room
Stayed in Mar 2023
Family
1 review
3.5/5
Posted on 13 Mar 2023
Our plane arrived around 8pm at LAX. We were told to call for shuttle after picking up our luggage which we did. After my wife (69) and I (72) stood and sat in 46 degree weather for about an hour and a half the shuttle finally showed up. And it passed right by us about 45 minutes earlier. We finally got to our room and in bed around 11pm. We had to rise at 3am for a 5:40 flight, so we didn't get but around 4 minus hours of sleep. Absolutely ridiculous that anyone much less senior people had to wait that long for a shuttle to their hotel. Worst time we have ever had with a hotel stay.
John Frederick
Mobility Accessible King Room with Tub
Stayed in Jan 2023
Couples
62 review
3.7/5
Posted on 16 Jan 2023
Very friendly staff..nice and clean at an outstanding price. Could use a restaurant on site
Rodrigo da Silva
King Room with Sofabed<1>
Stayed in Sep 2023
Couples
3 review
3.2/5
Posted on 29 Sep 2023
It is a good location close to LAX
Guest User
Double Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on 14 Des 2023
Overall it’s good hotel
RAJU MANOHARLAL
Double Room
Stayed in Nov 2023
Business travelers
23 review
4.5/5
Great
Posted on 25 Nov 2023
Very good n nice place
Guest User
Mobility Accessible King Room with Tub
Stayed in Agt 2022
Other
1 review
3.0/5
Posted on 29 Agt 2022
Called house keeping and they never showed up. The hotel was nothing like the pictures as well.
J Andrew
Deluxe King Room
Stayed in Agt 2022
Couples
6 review
5.0/5
Outstanding
Posted on 14 Agt 2022
Great hotel. It's clean and comfortable. There are countless hotels near LAX. This one is in the next price bracket above the Motel 6 and such, but not nearly as expensive as a Hilton or Sheraton. I would come back here for a short stay anytime. The pool and free airport shuttle really sold it for me.
Guest User
One-Bedroom King Suite With Sofa Bed
Stayed in Okt 2022
Business travelers
1 review
4.2/5
Very Good
Posted on 31 Okt 2022
Good hotel with nice employees
Guest User
One-Bedroom King Suite With Sofa Bed
Stayed in Jul 2022
Travel with friends
3 review
4.0/5
Very Good
Posted on 1 Sep 2022
Good hotel for the price.
Guest User
King Room with Sofa Bed
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on 16 Sep 2024
Everything was great! The surrounding facilities were also great! I didn't have much time this time, so next time I'd like to take it easy!
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Guest User
One Bedroom Two Double Suite
Stayed in Nov 2023
Business travelers
3 review
2.5/5
Posted on 14 Nov 2023
After waiting for an hour and a half at T3 in Los Angeles and making more than a dozen calls, the shutter bus came to pick us up. As a result, we made an appointment for the shuttle bus to the airport at 10:30 the next day. We went to wait in advance, but no bus came. We waited until 45 minutes. We were afraid of delaying the flight, so we had to pay for a taxi to the airport. The hotel said they would pay the fare but didn't pay. The experience was very bad, and the breakfast was particularly terrible!
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Guest User
Double Room
Stayed in Nov 2023
Family
1 review
1.0/5
Posted on 19 Nov 2023
Terrible attitude towards customers. I’ve been trying for an hour to find out the email address of the front desk of this hotel so that they can send me an official response regarding my deposit. We paid the deposit by card - 150 dollars and the girl (manager or administrator, I don’t know who she is) makes me wait on the phone for more than 15 minutes, I’ve called 4 times already! Doesn't give me email: doesn't want to send me a text response! And he assures me that the hotel did not take a deposit from us. This is simply unthinkable! I am furious that I have to prove the obvious, because without a deposit no one will simply check you into a hotel. Please contact me as soon as possible and resolve the issue.