To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.0
Cleanliness4.1
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All reviews(40)
Positive reviews(24)
Reviews with photos/video(6)
Awesome stay(8)
Negative reviews(2)
Guest User
Standard Single Room
Stayed in Jul 2024
Solo travelers
9 review
4.5/5
Great
Posted on Aug 21, 2024
It's a quite nice hotel for the price. My room was small but enough for one person pne night
Guest User
Standard Single Room
Stayed in Dec 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Dec 14, 2023
I like this hotel. Train station is near by.
Yuanshanheye
Standard Double Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 21, 2024
It’s great, I recommend it to everyone, it’s very clean, the price is not expensive during the European Cup, and I even got a gummy bear! I like it very much and will stay here next time. I have recommended it to more people
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Jojo
Standard Single Room
Stayed in Jun 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The surrounding environment of the hotel is convenient, hygienic and clean, and the service is good
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Guest User
Standard Double Room
Stayed in May 2024
Business travelers
28 review
2.0/5
Posted on Jul 13, 2024
I clearly ordered breakfast, but the service staff repeatedly told me that I had not ordered breakfast and needed to look up the order information. The next day was even more outrageous. A new service staff member told me that they saw two people staying in my room and needed to buy breakfast for two people. Not to mention that I only had one person staying in the room. The original order included two people. For personal breakfast, wouldn’t the front desk check the order information first?
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Tom
Standard Double Room
Stayed in Jul 2023
Other
3 review
5.0/5
Outstanding
Posted on Aug 7, 2023
Super cool hotel and one of the best services a traveler can expect. In 3 hotels in downtown Essen we were not allowed in before check-in, but here we were helped and were able to recover from the long journey.
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Guest User
Standard Double Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
We were very happy with our rooms, really nice and clean, we would love to come back.
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Guest User
Standard Single Room
Stayed in May 2023
Travel with friends
3 review
4.2/5
Very Good
Posted on May 4, 2023
The front desk closed at 22 o'clock. I didn't see this message on Ctrip. When I waited, the person in charge of the hotel had already driven away and was about to leave. When he saw us coming, he came out angrily and scolded us. Fortunately, we were able to successfully stay later. Got off
The room is small, but the bed and TV are quite big. There is a student apartment opposite. You can see clearly from their room, so it is recommended to close the curtains.
The biggest drawback is that the sound insulation of the door is extremely poor. It is almost as if there is no door. You can clearly hear the opening and closing of the door in the next room, and even the sound of the TV and alarm clock. In the morning, the sound of the cleaners making phone calls in the corridor is just like... It's like it's right in my room, so scary
The pillows are very flat and uncomfortable. The bed is okay. The shower space is a bit small. People with taller bodies may find it more uncomfortable.
The service was pretty good when checking out (maybe it was because of a different person)