Hotels Near Highfield Farm in Exeter

Fantastic from the second we came in the door to the time we left. We could not fault anything lovely experience The rooms, bar and dining area are gorgeous, with every detail perfectly thought out. They’re cosy, stylish, and just a great place to relax The service staff were all excellent, very attentive and polite, the food was delicious and the cocktails were yummy! Special thanks to Nick for taking such good care of us and advising us on our trip to Greece. We'll definitely be back!

I stay regularly whilst visiting family. The staff are always very friendly and the food in the restaurant very good. Always plenty of parking space which is not always the case with other hotels in Exeter. The rooms are always spotlessly clean. Good value for money. I would recommend

Being used to the likes of other budget hotel chains when on business trips I was looking forward to my stay however feel let down given the prestigious reputation of the Mercure brand. The hotel building itself is beautiful and the room was modern in decor, however unfortunately the building fabric had not been modernised leading to an uncomfortable night. The room was very warm with a single window that only opened slightly and no air conditioning/fan provided. Even on a cold September night the room was uncomfortably warm into the early hours. My room was positioned opposite what seemed to be the kitchen/some sort of generator/heater which kicked in at 6am in the morning waking me up as the window had to remain open to keep the room cool. The range of breakfast was good (cooked breakfast, pastries, cereals, continental), but sadly the quality was quite poor. Despite being the first person at 8am on a Sunday the food was cold overall and the sausages and bacon were very tough and leathery. The staff on every interaction were helpful and polite, especially the receptionist when checking in. Overall a disappointing stay and sadly not the first poor experience at an Accor hotel.

Hotel room is good, big, very clean, good value for money, but the hotel is old-fashioned villas without elevators, the hotel did not consider the age level when arranging guests to stay, I was arranged for the 4th floor room, had asked to change the lower floor room, However, the hotel said that there is no such room, and it can only be forced to climb the stairs every day. It is very tired. Fortunately, the reception staff has a good service attitude and helped me to carry the heavy big boxes upstairs. I hope that the hotel will consider the age of the guests and the convenience of staying when arranging the room.

We used this hotel as our base to tour South Devon. The hotel was above and beyond our expectations. Our room was comfortable, the bathroom was large and well stocked. The hotel staff were exceptional, shout out for Alfie who was so friendly and helpful. The breakfast is amazing! Great choice of individually packaged cereals, fresh fruit, danish pastries, and a choice of hot breakfasts including dishes such as poached eggs with smoked salmon. All topped of by a great choice of clipper teas or coffee. Can totally recommend this little gem of a hotel.

We waited to be seated as instructed, but several staff walked past without acknowledging us. We were eventually seated and moved to a quieter table as requested, which was appreciated. We set up a tab and ordered food at the bar. When our meals arrived 25 minutes later, mine was completely cold, and my husband's chips were cold too. I asked for a replacement, which arrived within 10 minutes and was delicious. The desserts took 15 minutes, and I had to ask for a clean spoon as mine was dirty. One staff member was particularly helpful, apologising and chasing the desserts. We had a 30% off mains voucher that was helpful, given the issues. Overall, it could be a great place with more attentive staff and perhaps more people on shift.