Telmessos City Hotel Adults Only

First of all, I originally booked a family room. When I arrived, the front desk helped me check into two rooms for some reason. I said that I had booked a family room, not two rooms. Unfortunately, the sister at the front desk did not understand English and only knew Turkish. language. After a round of communication with Google Translate, she said that a friend of mine had checked into a room earlier and showed the order information. She actually mistook another Chinese tourist for my friend and gave them the room I originally booked without any explanation. We were assigned a double room, and when we found out it was a double room, we went back to the front desk to raise questions. She said that due to a system problem, she mistakenly gave our original room to someone else. She said she was trying to figure it out now and asked us to give her ten minutes. Finally, she allocated a double room and a single room to us. Originally, I booked a family room for four because I wanted to have a small living room without separate rooms. However, a double room and a single room did not meet my original needs. Moreover, communication was very difficult due to language barriers, and the entire service experience was not good. But because I was too tired after having been active all day, I didn't argue with her and accepted the arrangement reluctantly. I hope your hotel can make better arrangements in the future and business will flourish.