Guest User
January 31, 2023
Easter 2022 with the family. The place is beautiful but the structure, staff and services are not up to par. Very poor and poor quality breakfast and when the coffee, tea etc machine broke they didn't have a plan B (breakfast at the bar downstairs, good etc). Every day you have to call the reception to get hot water; Fridge bar off, packed and without even a bottle of water upon arrival. When we highlighted our inconvenience at check out, the owner was contemptuous and was only waiting for the credit card. We paid 700 euros for three nights for 4 people. Not having basic services honestly seems exaggerated to me. Easter 2022 the hotel is nice though the facilities and the owners absolutely not up to the costs. Breakfast is poor and if you're lucky the cafe' machine works … Don't forget to call every single morning (with your own mobile) the reception to remind you need hot water to have your daily shower… At check out the owners didn 't care about our complaints but were only waiting for our credit card. We paid eur 700 for 3 nights 4 people which, considering the lack of facilities, is inappropriate. Thank you.
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