Anonymous User
December 16, 2024
First of all, this convenient environment is good! It is also a hotel with a view of the Leaning Tower of Pisa, and the Leaning Tower is right outside your door.
but! Very unreliable
On the first day we arrived, we were stuck in the elevator for 15 minutes. We couldn't get out. The elevator door couldn't be opened. The buttons were all black and it was difficult to contact anyone. After arriving, the staff taught us how to force it to open. If you Not being able to understand English or Italian will really break you as a foreigner! After pressing the force button, it will still fall after all are destroyed! The first reaction after getting out of the elevator was that I felt sick and wanted to vomit.
The next day was even funnier. We told the hotel front desk a day in advance to ask them to book a taxi for us the next day and drop us off at the station! The hotel said that there was no need to make a reservation, and that it would only take 5 minutes to make a reservation that morning. However, we arrived 15 minutes before the next day. As a result, we were unable to make a reservation for almost half an hour, which directly caused us to miss the train and lose more than 100 euros. ticket price
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