Fairfield Inn & Suites Fond du Lac

Great option in Fon Du Lac This is a great option if you need a hotel in Fon Du Lac. Everything is clean and updated, the staff is friendly and the location is quiet. Awesome TV in the room with a ton of streaming options! I look forward to staying here again.

Awesome stay. The hotel was clean and ready. It is a newer hotel and you can tell. The staff was extremely friendly and helpful. We will stay there again in the future.

As a Titanium status rewards member who is very loyal to the Marriott brand, I can honestly say this property has the worst front desk / management employee I’ve encountered anywhere. The woman at the front desk was very condescending and rude to me and lacks even the most basic understanding of how to be customer focused or provide good let alone excellent customer service. Despite this being a newer property, do not stay here and book elsewhere. I would rate it zero stars if I could!

We stayed here for a tournament. The location is great, right off the highway with plenty of places to eat close by. The hotel is modern and extremely clean. The beds were comfortable and there are usb ports right in the bedside table. Each room has microwave and fridge. The bathrooms are large, and again, extremely clean. The gym was one of the best I have seen for this hotel tier. The pool is very small, but again, one of the cleanest facilities I have seen in my travels. My only issues were that the walls and floors are thinner (as it seems to be in a lot of newer basic hotels these days) so we could hear our neighbors and the people walking above us. However, we had expected this and brought a sound machine for the room to drown out exterior noise. Also, my son and I went down to breakfast at 7:02 (it started at 7:00) and half the items were already gone (waffles, Western omelette, etc). I know the hotel was fully booked, but I would have expected them to be prepared for this.

If you need anything, good luck. The desk clerk, while nice, has absolutely no power to do anything for you. We checked in late, and upon requesting late check out, he didn't have authorization to even do that. Everything is micromanaged by the hotel manager. Even my Marriot Bonvoy membership didn't rate that, so it must be worthless. He did offer us a complimentary bottle of Aquafina water upon check-in, which ended up costing me $10/bottle, because I forgot to remove 2 bottles of it from the fridge (easy to forget since I didn't come with it or purchase it). What a rip-off. I asked the hotel manager to call me, upon discovering the charges, but he never did. Coffee at breakfast was lukewarm at 9:15 am, and served in Styrofoam cups, so you can't warm it up in the microwave. I do not recommend this hotel.