Merlinhod Hotel (Foshan Shunde Jinlong Subway Station ) Reviews

Response from Property: Wow~ I’m so happy, so happy~ You praised my friend~ Hehe (*^▽^*) Thank you for your perfect review~. Thank you for staying at Foshan Meilihao Hotel and sharing your stay experience. We are honored that the hotel's service has been recognized by you. We will share your praise with our colleagues in the operation department. We also hope that you can share your beautiful memories with your family and friends. friend. The hotel is located near Jinlong Subway Station, only about 500 meters away from the subway station and only 4 stops away from Guangzhou South Railway Station. There are abundant transportation and entertainment options in the surrounding area. If you need to know more, please feel free to contact us. We look forward to our visit in the near future. I hope to meet you again and wish you a happy life. Thank you~

Response from Property: Thank you for your detailed evaluation of our hotel's facilities and services. We are pleased to hear that you appreciated the room hardware, windows, lighting, and cleanliness of the bedding, which are all important parts of our efforts to provide a comfortable stay for our guests. We are deeply sorry about the "Ami Ami" situation you mentioned. Maybe because of your words, the voice assistant will treat it as a command. In fact, we have placed voice command operation boards in each room. You can follow the instructions above to intelligently control the lights in the room. Regarding sanitation, we are sorry to hear that the clogged floor drain has caused you inconvenience. We have arranged for professional maintenance personnel to conduct inspections and cleaning to ensure that all facilities are functioning properly. Regarding check-in service, we apologize that you cannot check in after 12:00. We understand this may disrupt your travel plans and we are already working to improve our processes so that we can be more flexible in dealing with similar situations in the future. Thank you for your understanding and patience. We are glad to finally be able to solve your problem in time and allow you to move in smoothly. Thank you again for choosing our hotel and look forward to having the opportunity to serve you again in the future.

Response from Property: Xiaomei, thank you very much for your favorable review of our hotel! Thank you very much for your support and recognition of our staff. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home at Meilihao Hotel. Our rooms are all equipped with large projection screens as standard, allowing you and your children to enjoy the visual experience that a large screen can bring when you stay at the hotel. Thank you again for taking the time to review us. We look forward to your visit again. I wish you a happy day!

Response from Property: Xiaomei is so happy when I see your review, hehe. Xiaomei is so happy and smiling and in a beautiful mood~~ Xiaomei looks forward to meeting you again! The clouds in the sky are lightly scattered, and the floral roller blinds are half-covered. When you raise your head and look far away, what comes into your eyes is the refreshing and bright scenery, your light footsteps walking into Xiaomei.

Response from Property: Dear guest, thank you very much for your recognition of our hotel environment. We are glad that you think the hotel is new and clean overall. We sincerely apologize for the previous guest's key card holder found in the corner of the room. This was an oversight on our part. We have stepped up supervision of the room cleaning process to ensure this does not happen again to maintain the quality of our service. As for the location convenience you mentioned, we're very happy to hear that, and the location in Chencun does provide great convenience to guests. Regarding the issue of rooms not being available until 9pm, we understand that this may cause inconvenience to your stay. Our hotel rooms are usually cleaned and re-accommodated after 2pm. If guests arrive at a later date, we may indeed face delays in room allocation. To improve this situation, we will consider adding additional manpower during peak periods to ensure that rooms can be prepared for guests faster. We attach great importance to your feedback and will work hard to improve to provide more convenient and comfortable services. Thank you for your understanding and support. We look forward to your next visit and will provide you with a better experience.