YOUYI HOLIDAY HOTEL Reviews

Response from Property: Distinguished guest, first of all, I would like to apologize for not making you completely satisfied. The rooms you booked, the superior double rooms, are all on the third floor. The second floor is an outsourced chess and card room. It will be a little noisy at night. If you don’t sleep well, If so, it is recommended that you book a luxury room such as Light Luxury or Simple European. First, after you checked in, you came down and said that you couldn’t find the room. There were room numbers on each floor. The front desk also took you to your room as soon as possible. At that time, you were asked if you thought the room was okay. You said it was okay. Secondly, after checking in, you asked about the WIFI password of the room. At that time, you were told that the WIFI password was printed on the room card. You said you could not see it. The front desk wrote a separate piece of paper for you. You did not report this problem to the front desk at that time. ; Thirdly, you called in the room to ask how to turn off the music in the room, but you still did not respond to the problem; Fourthly, you requested to change rooms four hours after checking in, and the front desk explained to you that the ordinary room type was no longer available, and it was recommended that you pay 30 Yuan cleaning fee (after all, all the items in the room have been used), you said you didn’t want to change to a deluxe room, and you didn’t want the earplugs given to you by the front desk. Xiaoyi felt so wronged, ugh..., it’s too difficult... …

Response from Property: I am intoxicated with such a scenery. At that time, my arms are filled with peace and beauty, and the fragrance of tea. I listen to the flowers bloom and fall, sit and watch the clouds roll in and relax, knowing that I am looking forward to your return. Time flows like water, and the flowers bloom and the seasons rotate. This time, Xiaoyi stands here waiting for the arrival of his family...Thank you, dear, for your praise.

Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. I'm sorry to bring you a bad experience. The check-in reception process is indeed a bit cumbersome. After all, foreign guests need to register, make copies, take photos, etc., and I'm sorry to keep you waiting for a long time. Xiaoyi will work hard to improve it. I am very professional, I try to keep everything as simple as possible. I am really sorry if it brings you a bad feeling. I'm sorry. Welcome to come again next time.