The Greenman Fownhope Hereford

We had high hopes for our second visit to this venue, but unfortunately, it turned out to be a huge disappointment. We had booked a room specifically so we could enjoy a nice meal at the restaurant and then relax with a few drinks. When we arrived, we checked in and asked when the kitchen closed. We were told 9 pm, so we made a reservation for 8:30 pm. After getting ready for dinner, we went downstairs—only to be told the kitchen had already closed. There was no prior warning or communication about this. No one came to our room to let us know, which would have been helpful, as we would have come down earlier if we had known. The staff’s response was casual, almost as if they couldn’t care less. The staff member’s attitude was disappointing, and we were left feeling ignored and frustrated. Instead of a relaxing evening, we were told that we could get a "take-out." Honestly, we could have stayed home for that. The entire experience was a letdown, especially considering how wonderful our first visit had been. The lack of consideration and poor service made what should have been a special night feel like a waste of both time and money. It’s such a shame to see a place that had once been so fantastic fall so short.

Only a short stay so not a lot of time spent to experience the property and facilities. Was adequate for the one night. Traditional old wooden beam pub with rooms.

Nice place, lovely staff but uncomfortably warm. The hotel was a lovely old building with a great atmosphere and the staff were lovely too. Very tasty cooked breakfast and bed and bathroom super clean. Comfortable bed the only downside was the heating. Bedroom was way too hot and despite trying to turn off radiators and open windows I struggled to sleep in the heat. Really don’t think a property needs heating on overnight, towel rail in the bathroom was red hot. The heating also created a tapping sound every time it fired up during the night, so despite the very comfy bed I was very shattered in the morning. Sadly this would prevent us staying here again.

Great stay, fabulous location We had a fabulous stay, the only niggles we had were the coffee provided is coffee bags and weak at best, and there were little options for someone with lactose intolerance, however that said this didn’t dampen our stay. The room was amazing, cute and cosy, the members of staff that we interacted with were all friendly, the two young male staff members were very attentive and friendly, making us feel very welcome indeed

Come for the pie alone! Great place to stay, room was comfortable and clean and the shower was amazing. The best part was the restaurant though, it is worth coming here just for the venison pie alone! Genuinely the best pie I’ve ever had and the staff on that evening were incredibly friendly and professional. I spend 4 nights away a week for work and I will definitely be booking in here again!

Excellent value overall No curtains in room just dusty damaged venetian blinds which failed to dim passing traffic headlights caused a fitful sleep. Large chip out of wash basin. Very small shower room but excellent shower. Evening meal consisted of really tasty, beautifully cooked beef with nice vegetables, however roast potatoes were disappointing - quite hard, not crisp on outside and not fluffy inside. Service from moment we arrived until we left was exemplary. Overall really excellent value for money. Would go again if in the area.