Hotels Near Islamic Center of Quad Cities in Frisco

We have stayed at this hotel many times in the past however our recent visit to see our granddaughter graduate was marred by bullying and accusations of theft. The hotel requested we move our room on our second day of our stay. Being my sister is disabled and alone in the room she advised the staff she could not ”move the room” There was no reason given for moving our room however my sister agreed if the staff moved all of our belongings..later that night we found our roomkey was disabled. I called downstairs to Jean Carlos ( clerk ) at desk. He and security appraoched me whilst I waited. He accused us of ”stealing room glasses, pillowcases and hangers” We were still guests in the hotel. He then held us hostage in the room with his foot against the door demanding to search our room and luggage..being the hotel staff moved our personal belongings there was no way we would steal any of the aforementioned..my elderly disabled sister was now crying and took her clothes off the hangers that was moved by the staff and gave him the hangers leaving her clothes on the floor. For 45 minutes he accused us bullied us and threatens us. Finally I used my phone to video this thug then he started flailing his arms around ”don't video me don't video me” that was the only way we got him out of the room. He then charged my account $850.00 for items he claimed we ”stole” The entire trip was ruined and these two older women will never never visit this classless thug hotel again. We contacted Corporate with our concerns and the only offering was ”removing the non removed items from my bill” Another slap in the face from this thug team. Omni we don't want your hangers your pillowcases nor your room glasses! What a vile staff. We did not sleep at all that night knowing the thug has a master key and could potentially enter the room. We feared for our lives and still shake thinking of this aberrant behavior directed at two elderly women ..My advice? Stay at motel hell as this place is even worse!

Nice looking and functional hotel. I think this hotel could exceed expectations if a few things were added/changed. 1. The a/c throughout the hotel and in the rooms/bathrooms should be lowered tremendously. Especially in the warmer times of the year. 2. The parking garage should have some attachment to the hotel or at least make self parking free for guests. 3. It would be nice if the hotel had a pool for kids or guests to utilize. Otherwise, it was a nice hotel with a nice bar/lobby

It was good definitely using Trip.com again. Very fast booking and very friendly

The room is clean and hygienic

We really enjoyed our stay at the Hampton Inn in Frisco. This is a nice location. It is quiet and easy access to any needed venue. Employees are friendly and engaging. Gloria, in the breakfast room does an exceptional job keeping the breakfast area clean and well stocked. Plus, she greets you each morning with a smile. Rooms are comfortable and very clean. I would stay here again.

Great hotel for a great price! It was just a one night stay, but very glad this is the hotel that we choose. The bed was super comfortable and the A/C was ICE COLD! The young man at the front desk who checked us in was very nice as was Charles when we checked out. The breakfast was great. Plenty of hot and cold items to choose from and the area was kept clean. Highly recommend this hotel.

The hotel was conveniently located right off of the toll road. Our room was extremely clean and smelled amazing! There was good quality shampoo in the bathroom, not your typical cheap hotel shampoo and bar soap. They had dove products! The complimentary breakfast was really good. Muffins, bagels, hot fresh cinnamon rolls, pancakes, and chobani yogurt. The staff were very friendly as well. I would certainly recommend this hotel for anyone looking for an affordable hotel room this is certainly the place. Also conveniently located 25 minutes from Rockwall.