Popular Fulton County 4-star Hotels

We have stayed here for years for an annual conference at Georgia Tech and this year was terrible. The biggest issue was that we parked 1 day, @ $45/per day because we got in late and moved the car to the G-Tech garage for $25/day. When we left there was a line at the check in/out kiosk so I checked out on the mobile app. When we got home and looked at the bill they charged us for 2 more nights. $90! We immediately called and was told that they would contact accounting, give them 7 – 10 days to adjust. Did Not Happen. Called again after 11 days and got the same line. No one ever contacted us. So we are out $90 and paid another $50 for the other parking. I am Lifetime Titanium, so good luck to others who have no status. VERY disappointing. Pros: • Location • Some staff members • Room layout/upgrade Cons: • We understand the new cleaning rules and are okay with it BUT when you don’t get the towels you requested, they NEVER emptied the garbage, as requested, and basically didn’t listen to the few requests we had, like wanting more toilet paper. • Complimentary breakfast one day because the restaurant was closed was terrible. • Restaurant breakfast, that reopened, which used to be really good, was not and we only went one time, even though I get it for free. We will be staying at the Georgia Tech hotel as we attend the conference in the future.

When I called the hotel and inquired about a room upgrade was told ”people called weeks ago to book them”. Called back to inquire about early check-in and was told ”we don't do those” so I didn't bother to ask about late check-out. I SHOULD HAVE CANCELED MY RESERVATIONS HERE. The Marriott experience is set apart from other hotels by offering these options with confidence of franchise consistency. This hotel is located in an upscale area in Atlanta but fell short of luxury. This hotel missed the opportunity to provide a great stay experience. This started when I arrived prior to checking-in at the parking garage. The garage is dark, dirty, and felt unsafe, but Marriot charge about $40 per day. The hotel lobby has a nice appearance and looks clean, but the rooms were far from it. The room carpet had stains. and the bathtub was old and dirty. The heat didn't work, and rooms were noisy. The light covers were damaged in the hall leading to the rooms, giving you a low-class appearance. This was only the first night. On the second day it was more.......headed down to the restaurant for breakfast that was included with my room (confirmed by front desk at check-in). I wasn't familiar with the hotel so i asked a staff member who was just standing there where the M room was, and she ask if I was a rewards member. I did explain I was, and she asked me to provide a membership card to confirm, I explained I have never been asked to provide a Marriott membership card and that normally I access the M room with my room key us. Instead of answering my question about M club location she responds ”let me escort you to the front desk to confirm your membership”. Now I'm feeling like a criminal being interrogated. We arrive to the front desk, and everything was confirmed but I was happy to just move on. Moments later I arrived at the restaurant and waited to be seated but I felt ignored as other races were immediately accommodated and taken to their seats. The same happened the next morning so I confirm that this happens often. Much more but I will not bore you with additional details and I am tired of typing.

Great service great food good company about the energy was really nice deployed was very nice as well

Hurry to stay one night, Hilton ’s standard, very good, rooms are relatively large, parking spaces are tight, a 60 USD deposit was deducted at check-in, and theoretically returned 3 days after check-out. I wonder if it is a busy holiday period. It has not been refunded in 10 days, and a follow-up fee is required!

Beautiful hotel in a great location. Loads of amenities are available, food is on point, and service is top-notch. Would definitely consider this my go-to Atlanta hotel of choice.

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

Front desk agent was very nasty and rude at the mouth. Upon returning to the property after eating dinner I was stopped and asked numerous questions and held up from going to my room. I was basically interrogated by the employee before I could go up to my room which was very unprofessional.

A stay at 1087 Windsor places you in the heart of Atlanta, within a 10-minute drive of State Farm Arena and Zoo Atlanta. This upscale apartment is 2.6 mi (4.2 km) from Mercedes-Benz Stadium and 3.7 mi (6 km) from World of Coca-Cola.Free self parking is available onsite.Make yourself at home in one of the 2 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include separate sitting areas and microwaves.

Very bad hotel to be a luxury Marriott. The corridors are dirty we find socks and pampers in floor 19. The elevators work poorly. They take a long time and you have to go up to be able to go down. There is no body wash in the two rooms we have. Too many people. Oversaturated. The room they gave us was occupied. They changed us to another one and it was in someone else’s name so we had to go down to the counter again.

Used this hotel as a base to explore Atlanta and locations further out in North Georgia. I was travelling alone so tended to spend a lot of time in the room of an evening. I would say it was a fairly average experience and things were fine but I had expected a little more from the Sheraton brand. Photographs of communal areas like bars, restaurants and pool look far better online than they do in real life. Simply put, the hotel looks a lot nicer in pictures. My room had a slightly stale smell but the biggest issue I had with the aircon/heater. I couldn't change the temperature because it was broken and it couldn't seem to be fixed. Sadly that meant it was never quite right, either too cold or too hot and I had an engineer visit the room two or three times. One night, the mental cover panel hadn't been reattached properly and fell off in the night - unsurprisingly giving me an almighty scare! I don't remember being offered a new room (I *could* be wrong about that) and I don't particularly remember the desk staff being keen to help and get the issues sorted. In fact, they didn't seem delighted whenever anyone went to speak to them. Almost like the front desk was just part of their day job and they were juggling several other things - so probably not their fault. That did change in the evening when they seemed to have friends visiting in the lobby - music playing from phones and loud conversations. This didn't massively bother me, but I could see it being intimidating for someone looking to visit the front desk. Location was close enough to the tourist district (Centenntial Park, World of Coca-Cola etc) to walk but the area around the hotel feels a little run down. I'm never one complain about situations that can't be helped, but I think this hotel may be local to a homeless shelter and that meant quite a few people pitching very near the hotel. I don't think there was one occasion coming to and from the hotel on foot when I wasn't approached for money/food etc. One of these times was slightly nervy as the man became quite insistent and aggressive when I said I couldn't help. Generally, and this may be just me not feeling confident and knowing the area, I don't always feel ”safe” walking back to the hotel after dark. That may just be me! Lots of food options nearby though, so well located for that. Had a rental car and the parking facilities are good. All in all, it was fine but I've stayed at far nicer Sharatons and the pictures available perhaps offer a higher impression than the reality. With a little more effort and sharpening up service, customers would feel much more welcome. The aircon and heater issue was a frustration and I didn't really feel like it was taken very seriously. I personally wouldn't stay again as I like to spend time at my hotel but it was certainly a cheaper option than other hotels in the area, so it would be good for someone using it purely as a base looking for value for money.