Guest User
January 31, 2023
The location of the hotel is good: it is close to the highway, easy to access with free and closed parking. The price is a strong point too. And I appreciate finding the standards of Ibis Budget. The problem here comes from the reception. The first time I came I had to deal with a lady whom I had not found sympathetic. The second time I came (and the last) it was also this lady I dealt with. I had a problem that was completely out of my control and she was particularly annoyed. She still tried to fix the problem on her own, but grumbled. (she fixed it) A couple showed up and had the same problem (outside their control), and there was a mini-clash. Hello vibe... Every time I came in and out she was just outside the building, by the door, smoking, with other people. Which gave me the impression that she was watching the comings and goings. This is the first time I have found such a bizarre atmosphere in a hotel. And clearly, although everything else is satisfactory, I will not return here, because of this special welcome. I may have been unlucky during my two visits, but personally it's the first time that twice I find a rather curious atmosphere in the same hotel, so I don't want to find it again third time. Besides, shortly after I went back to Hanover and I took care to choose a hotel other than this Ibis Budget. Shame.
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