OYO The Rowers Hotel, Dunston Gateshead

Decent for a 2 star workers were no where to be seen though and tv were very small

14 June 2night stay greeted by hoist room clean parking good bed excellent hot water but slow to fill bath would have liked a bigger tv but only watched it a couple of hours over the stay met MR CASH at the second pub just a few minutes walk from our hotel made us extremely welcome good beer the customers showed us we’re to get bus into Newcastle big question would I stay hear again YES Would I recommend it. YES

I was booked into this discgusting hotel by my company. On arrival i had to ring a number to get someone to let me in. The reception smells of damp. My room was even worse. The carpets was dirty and stained. The curtain had a white stain on it. The radiator was covered in brown stains. The window ledge paint was all cracked. In the bathroom the floor tile was loose causing a trip hazard. The toilet had a faulty valve and was running all night. The room had a sickly smell which i found out the next morning was inside the kettle there was thick black mold and the smell was horrendous. The tea cup was stuck to the saucer. I contacted soneone by phone and was told "theres no one there so nothing they could do" This hotel and i use the term loosely should be closed down or at the very least be inspected. I told the man on the phone the place is a disgrace. The room was booked for one week after that my company changed hotels. DO Not Stay There !!!!

Couldn't even get in the hotel, all locked up, looks derelict, ended up staying in another hotel down the road

The hotel looked derelict from the outside. The door was locked so we couldn't get it. I called customer services to ask someone to let me in. The very nice member of staff was losing the battle. Inside was worse than the outside! The room smelt of urine and cigarettes. There was thick black gooey stuff on the bedroon carpet and black mould in the bathroom. We explained that we couldn't stay there. Customer services, on the phone, agreed to cancel the booking. As I had given my bank details they still charged me, I will now have to fight to get my money back.

I love the hotel, but it's clearly seen better days. On the other hand, it's also seen worse days, and management seems willing to make a go of it. I hope they succeed, as the property has wide staircases, large rooms and a large ensuite bathroom for our room. Location isn't great, but we enjoyed being able to walk to the Metro Centre for many dining options, including Ikea!