Ibis Styles Johor Iskandar Puteri

Ibis Styles Johor Iskandar Puteri Reviews

Ibis Styles Johor Iskandar Puteri

1 Nusa Sentrum Complex Jalan Silc 2: 9 Silc Industrial, Park, Gelang Patah, Johor, 79200, MalaysiaView Hotel Details
Ibis Styles Johor Iskandar Puteri
Ibis Styles Johor Iskandar PuteriIbis Styles Johor Iskandar PuteriIbis Styles Johor Iskandar Puteri
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Ibis Styles Johor Iskandar Puteri Guest Reviews

4/5
Very Good
323 review
Verified reviews
Location3.5
Amenities4.0
Service4.2
Cleanliness4.4
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All reviews(323)
Positive reviews(314)
Reviews with photos/video(108)
Clean and tidy(89)
Awesome stay(80)
Awesome rooms(54)
Delicious breakfast(39)
Quiet & comfortable(14)
Comfortable bed(12)
Great value for money(10)
Convenient parking(8)
Negative reviews(9)
J@mie
Superior Room, 1 Queen Bed
Stayed in Feb 2024
Couples
9 review
4.2/5
Very Good
Posted on Apr 12, 2024
Simple clean hotel for a short stay . Free parking available with a security guard that regular petrols . Housekeeping abit tardy as there were missing towel one day , missing bath floor mat another day . Hair dryer also couldn’t turn off , only through the main power .
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffRooms Division Manager
Guest User
Family Room with 1 Queen Size Bed and 1 Bunk Bed
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Location wise good if you are driving. Breakfast was wonderful. The staff was friendly and helpful. Cleanliness is ok and can be improved. Will sure come back to stay
Response from Property: Dear Guest,Thank you so much for taking the time to share your recent experience at ibis Styles Iskandar Puteri. We are delighted to hear that you were pleased with our overall services and that your stay was enjoyable. Your kind words are greatly appreciated and will certainly be shared with our team as a source of motivation.We acknowledge your feedback regarding the cleanliness of the room and sincerely apologize for any inconvenience this may have caused. Ensuring a spotless and welcoming environment is a top priority for us, and we will be addressing this matter with our housekeeping team to ensure that such an issue is rectified immediately. Your comments help us to continuously improve, and we are committed to making your next stay with us even more comfortable.We are thrilled to hear that you plan to return, and we look forward to welcoming you back. Please do not hesitate to reach out to us directly if there is anything we can do to make your next visit more enjoyable. Thank you once again for your valuable feedback and your continued trust in ibis Styles Iskandar Puteri.Warm regards,Kamal RajGuest Experience Executive
Kenthng
Standard Room, 2 Twin Beds
Stayed in May 2024
Couples
9 review
3.0/5
Posted on Jul 1, 2024
Too far away in an industrial estate. Road to there have msny potholes due to lorries moving around the area.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As the feedback regarding potholes we have inform to the local authorities for the road replenishment and the safety of everyone Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffRooms Division Manager
Guest User
Standard Room, 1 Queen Bed
Stayed in Aug 2024
Solo travelers
4 review
3.0/5
Posted on Sep 19, 2024
Not recommended for long stay coz the daily rate is on the high side.
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your stay at Hotel Ibis Styles Johor Iskandar Puteri. We sincerely appreciate your comments and the opportunity to address your concerns.We understand that for longer stays, daily rates can seem high, especially during certain periods. As you’ve noted, our rates are subject to fluctuations based on factors such as local events, peak seasons, and holidays, all of which can lead to higher demand in the area. These changes are system-regulated and reflective of market conditions, which are common across the hospitality industry.We genuinely value your feedback and will take it into consideration as we continually strive to improve our services and offerings. Thank you once again for choosing Hotel Ibis Styles. We hope to have the opportunity to welcome you back in the future and provide you with a stay that meets your expectations.Warm regards,Kamal RajGuest Experience Executive
Esme Y
Superior Room, 2 Twin Beds
Stayed in May 2024
Couples
7 review
3.7/5
Posted on Jun 9, 2024
This is our 2nd time staying this hotel. Hotel is worth the price we paid. The location is good for those who drive and wanted to stay near to Tuas Checkpoint. Parking is free within the basement of the hotel. Breakfast spread is alright, we loved the croissant, baked fresh every time. Every level there is a water dispenser, so save us the hassle of buying mineral water. Overall a good stay.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffRooms Division Manager
Muhammad
Standard Room, 1 Queen Bed
Stayed in Nov 2023
Solo travelers
10 review
3.7/5
Posted on Dec 8, 2023
Thank you for the early check in. Overall stay was great! Only thing is, location is abit off. Would be nice to have the hotel near some 24hour mart. Breakfast spread was decent! Shower preassure was awesome! Love the rain shower!
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffFront Office Manager
Hopping
Superior Room, 2 Twin Beds
Stayed in Nov 2023
Couples
4 review
3.0/5
Posted on Dec 2, 2023
If u drive that’s good If not good luck This hotel is more like a stop over for people to travel to next location Like maybe rest here thn going to KL or whatsoever Definitely not for tourist to stay for long term
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffFront Office Manager
Guest User
Superior Room, 2 Twin Beds
Stayed in Apr 2024
Couples
21 review
4.5/5
Great
Posted on Jun 3, 2024
Very clean and new-looking hotel. Furnishings is appealing. Staff are friendly. Location wise a bit out of JB, but with a car, it's just a 20mins drive.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffRooms Division Manager
Shela
Family Room with 1 Queen Size Bed and 1 Bunk Bed
Stayed in Oct 2023
Family
1 review
3.7/5
Posted on Nov 29, 2023
Location is abit ulu. There's basement parking available and security guard on patrol. Room is new and clean. Kids love the bunk bed. When checking out, receptionist said that payment wasn't receievd and insisted that I made payment on the spot. The payment was prepaid online during booking. Although emails and Trip.com app showed that payment has been made, receptionist still insisted that I had to produce bank transaction to prove that payment has been made. Internet-called Trip.com helpline and the CSO acted promptly to help me resolve the issue.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffFront Office Manager
Guest User
Standard Room, 2 Twin Beds
Stayed in Jun 2024
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 13, 2024
Hotel location not very convenient and need to travel around 30mins to nearby town
Response from Property: Dear Guest,Thank you for taking the time to share your experience with us at ibis Styles Iskandar Puteri. We appreciate your honest feedback and are sorry to hear that you found our location less convenient during your stay.While we understand the concern about the travel time to nearby towns, we wanted to let you know that Gelang Patah, a vibrant town with a variety of amenities, is just a short 7-minute drive from the hotel. It offers a range of dining, shopping, and entertainment options that might make your next stay more convenient and enjoyable.We truly value your feedback as it helps us to better serve our guests, and we hope that with this information, your future visits to ibis Styles Iskandar Puteri will be more comfortable. Should you have any further questions or need assistance planning your next stay, please do not hesitate to reach out to us.We look forward to welcoming you back soon.Best regards,Kamal RajGuest Experience Executive
Anonymous User
Standard Room, 2 Twin Beds
Stayed in Oct 2023
Family
40 review
4.0/5
Very Good
Posted on Nov 22, 2023
Lost count how many times i re-booking this hotel for a night stop before going back to KL. To Cafe staff for breakfast please re-checking your list of guest before denied someone to enter the cafe Booking room with breakfast. Masa check in pon dah confirmed. But the next day. I can't enter cafe and just ask me to go. And check by myself at the lobby. Annoying staff
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffFront Office Manager
Frankie Poh
Superior Room, 2 Twin Beds
Stayed in Apr 2024
Family
2 review
3.7/5
Posted on May 15, 2024
Nice hotel and good breakfast。 there is no egg station but the management offered to serve from their kitchen. Thumbs up
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffRooms Division Manager
Lishan Xu
Family Room with 1 Queen Size Bed and 1 Bunk Bed
Stayed in Jun 2024
Family
15 review
3.5/5
Posted on Sep 1, 2024
Quite a pleasant stay. Room is clean. Will book again for a short staycayion.
Response from Property: Dear Lishan Xu,Thank you so much for taking the time to share your kind words about your recent stay with us at ibis Styles Johor Iskandar Puteri. We are thrilled to hear that you had a pleasant experience and found the room to be clean and comfortable. It is always a pleasure to receive such positive feedback.We look forward to welcoming you back for another staycation soon. Should you need any assistance with your next booking, feel free to reach out to us directly, and we will be more than happy to assist in making your stay even more enjoyable.Safe travels, and we can't wait to have you with us again!Warm regards,Kamal RajGuest Experience Executive
Guest User
Standard Room, 2 Twin Beds
Stayed in Sep 2023
Family
3 review
5.0/5
Outstanding
Posted on Oct 30, 2023
I would strongly advise this place for Legoland visitors . It is a traffic free 9 min drive to Legoland . The stay was mighty pleasant as the staff ranging from the guard , front desk to the steward at the diner were competent , pleasant and congenial with little humans 😍 It was easy to go trick or treating for Halloween as the room was equipped with a mini bar and ample free parking was available in the basement . Pro tip : Bring own Laundry/ garbage bags
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffFront Office Manager
Ore_no_tabi
Superior Room, 2 Twin Beds
Stayed in Mar 2024
Family
3 review
4.2/5
Very Good
Posted on Apr 28, 2024
Overall satisfied with my stay. The key point to stay here is the staff service. Reception, kitchen and other staff was very friendly and professional. I believed the manager trained their staff very well to put service as first priority. Thank you. The only concern is the location, where you need to go out to find food or convenience store. There is few nearby but nothing much varieties. Legoland is 15 minutes away.
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Johor Iskandar Puteri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sheikh HaniffRooms Division Manager