Hotels near Genting Skyway, Genting Highlands

We are a family of 4 stayed in a 3-bedroom suite, the entire experience was fantastic from check-in to check-out. The property is exceptionally clean, well-maintained, and features a relaxed, welcoming ambiance that made it feel like a true home away from home. The jacuzzi pool is the highlight of the stay as it is built in the balcony imagine soaking in heated bubbling water in genting crisp cool air with  vapor coming off the pool to your face. The kitchen included every essential detail, down to a full-sized built-in oven which is great if you have a long stay.

The hotel front desk staff were friendly, and there was a Chinese-speaking attendant, so language wasn't an issue. The room was spacious, clean, bright, and luxurious! They even provided beautiful complimentary refreshments! The view from the window was especially good, with the clouds in the mountains below us. It's a shame the weather wasn't great during our stay, as it was very foggy.

The room was great, very new, clean, no strange odors, and the bedding was comfortable. They even provided body lotion. Breakfast was semi-buffet style with limited choices. I forgot that breakfast was included with the room and thought it was an extra charge, so I skipped it the second day, which felt like a bit of a waste. The surrounding area is a mixed bag. The view from the window was nice, with high-rise buildings visible on the mountain top. However, there's a lot of construction going on nearby, and passing cars can kick up a lot of dust in some areas. Our room didn't overlook much of the construction, but it was quite noisy in the mornings with the sounds of building work. Getting around wasn't very convenient, especially going to the top of the Highland mountain. It was hard to get a taxi back. We walked from Casio down Avenue Bridge to Antara, which was easy and didn't take long. But trying to get a taxi from Antara back to the hotel was really difficult. The price was doubled, and we waited over half an hour before finally getting a car. The hotel service was alright, nothing particularly special.

I arrived with a lot of excitement and high expectations, but unfortunately, the overall experience towards the end was not as good as I had hoped. For the accommodation, the bathroom had an unpleasant smell, and there seemed to be some drainage issues. There were also small insects, which I believe may have been related to the cleanliness of the drainage area. The swimming pool also did not seem very clean. When I entered the pool, I noticed some white, mucus-like substance floating on the surface, which was quite unpleasant. The service experience was also disappointing. One of the female Malay staff members at the customer service counter did not seem very friendly or patient. I simply asked one more time to clarify the parking procedure after check-out — whether we only needed to provide our car plate number at the counter — but her response came across as rather impatient. There was also an inconsistency regarding the gym rules. I wanted my parents to come in and have a look while I was working out, but they were not wearing sports shoes, so the staff told them they could not enter. I completely understand and respect this safety rule. However, I noticed that there were guests inside the gym exercising on the equipment while wearing slippers. I asked the staff about this, and I was told that slippers were not allowed and that they would contact the person in charge to handle it. However, I stayed in the gym for about 45 minutes, and the guest wearing slippers eventually finished their workout and left without anyone coming to address the issue. Later, another three people also entered the gym wearing slippers. I understand that rules are necessary for safety, but they should be applied consistently to all guests. Overall, I really wanted to enjoy my stay, but these experiences unfortunately affected my impression of the property. I hope the management can take this feedback seriously and improve the cleanliness, customer service, and consistency in enforcing the facilities’ rules.

The environment for the room is very nice and there is a nice view outside. And also they do have wine glasses in the room and me and my husband can have wine time during the jacuzzi. During morning time you can see the nice view and be able to see the temple. There is also a linked bridge to the outdoor theme park and enjoy our time there. There is also a gym room and indoor swimming pool downstairs. Next time I will bring my family to come and stay here again.

The suite was good and spacious. It has balcony and the facility around that area is quite good. The view also nice. There is a few cafe to choose from, and retail outlet like The News and KK Mart outlet. There are basic room item provided such as iron and iron board, slippers, toothbrush, soap & Shampoo, kettle, coffee & tea, mugs, TV, safety box and hair dryer, but there is no mineral/drinking water, small fridge or microwave provided. However the check in is quite tricky as you may find the person arranging check in staying in the alley nearby The News outlet, there is no proper reception counter available. The customer service will not answer your call. They only reply via what's app so do not bother to call, you may get scolded by the lady who answered. This can be said as not a hotel service, so do not expect that kind of services from this provider. It is more like AirBnB style. However it was a nice stay just during the night i don't know why there is strange shouting and yelling and disturbing sound once in a while came out from nowhere. so it's quite disturbing my sleep a few time wake up in a shock hearing something unwelcoming sound. But if your ear is sound proof while sleeping i think it will not becoming a problem to you.

Boh tea is available. Tourist tax can be paid by credit card. There are three towers, and the restaurants are excellent. There's also a hot spring (swimsuit required). Hard Rock Cafe is in the adjacent tower. The convenience stores are also well-stocked. It's best to book the shuttle bus in advance. Grab (ride-hailing service) is also available.

The room was ok, but overall cleanliness was not good. There were many cigarette remnants and bread crumbs near the window. The service provider by the number of 0126739878 is not professional and not responsive. I was having issue of getting the key card and locating the mail box, and i try to call the number, but the operator refuse to take my call for 8 times. It was frustrating when u couldn't get the check in process done and the operator refuse to take my call. i will not book through this operator anymore

I hardly know where to start... This is the largest howling the world, check-in is 100% automated, the rooms quality and view vary a lot at the ferry same price, and in order to rectify any problem the queue to the reception staff may well reach 250+ people, with waiting time UP TO SEVEN HOURS! What is great there though, Are tha views from those rooms that have it (most of them don't) and vrwelcoming and professional reception and housekeeping staff. My problems were attendee very efficiently once I got hold of supervisors. What truly shocked me us total absence of in-room internet, wired or wireless, free or chargeable. Come on, it's 2026th!!!

The apartment was sufficient for our family of 7. The amenities provided is also sufficient. However, the checking in procedure was a bit inefficient. The host could have contacted/WhatsApp me earlier and let me know how exactly to check-in. Rather than I was sent here and there by the people at the hotel. Another thing, the apartment is on the 10th floor, so I can hear the cars ramming along the road. It was very2 noisy all night.