Zhaomengfu777
October 13, 2023
It's very average. If there are no bad reviews, I think I'm very sensible.
1. When arriving at the store, I was asked to pay an additional MYR 100 (deposit, understandable) & MYR 60. There were no slippers and toiletries. They were told that the hotel had run out and the order had not arrived. I repeatedly requested that only two pairs of disposable slippers and disposable toiletries be provided for five nights;
2. From the second night to the fifth night, the cleaning was very perfunctory. They didn’t even clean the bathtub or clean the room! What happens when I go out in the morning and what happens when I get back to my room. I have to give advice every day before sweeping the floor with a broom. I am speechless!
3. Outside the house, there were people singing karaoke in the middle of the night, making it difficult to fall asleep.
To sum up, I will definitely not stay at this hotel again when I go to Penang again.
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