100, Jalan Burma, George Town, Penang, 10050, MalaysiaView Hotel Details
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Tune Hotel Georgetown Penang Guest Reviews
3.9/5
Good
661 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.6
Service3.9
Cleanliness4.0
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All reviews(661)
Positive reviews(598)
Reviews with photos/video(200)
Awesome stay(67)
Great service(59)
Convenient location(41)
Small room size(40)
Great value for money(29)
Easy to get around(17)
Located downtown(14)
Clean bathrooms(6)
Negative reviews(63)
Calvin
Double Room without Window
Stayed in Nov 2024
Business travelers
2 review
3.0/5
Posted on Nov 19, 2024
Book 5 nights for my business trip , Second night no room make up even place the notice. And toilet did’t clean up @ all during stay.
Have inform front desk but no action taken.
Response from Property: Dear Calvin, Thank you for your review. We deeply regret that the room cleanliness was not up to par. We take cleanliness issues seriously and will highlight the matter to our housekeeping team for immediate improvement. We apologize for the discomfort caused. Stay healthy & have a nice day ahead. Regards, Fadhlan – Guest Service Supervisor
Althea Mateo
Double Room without Window
Stayed in Oct 2024
Solo travelers
4 review
3.7/5
Posted on Nov 2, 2024
The room is okay but need more kettle and chair since u have tables and the wifi also having connecting issues is dropping off but almost good hotel reception cleaner and staff very good and clean and also very nice security il be coming back when the rate of hotel is cheaper for solo travellers like me
Thanks
Response from Property: Dear Althea Mateo, Thank you for your review. We sincerely apologize that certain aspects of the hotel did not meet your expectations. Tune Hotel's core proposition is to offer a great night’s sleep at a great price. All of the Tune Hotels feature space-efficient, streamlined rooms focusing on high-quality basics: 5-star beds and powerful hot showers. We thank you for your kind understanding. Stay healthy & have a nice day ahead! Regards, Fadhlan – Guest Service Supervisor
La Bomba Queen
Double Room with City View
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 23, 2024
each and everyone of the receptionist are so polite and easy to talk... even the housekeeping personnel's are so nice.. the room is very neat and clean... i highly recommend this hotel... i will surely be coming back and stay here again🥰❤🥰
6/7
Waileen Tan
Double Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 27, 2024
Affordable booking.
Stayed for 4 nights
Location is close to the nearest street food area, about 10min walk
Everything was ok except that the toilet wasn’t cleaned on the 3rd day. When I asked for assistance, I was attended to within reasonable time.
Thanks!
Izam Rahim
Double Room
Stayed in Aug 2024
Business travelers
17 review
3.5/5
Posted on Aug 6, 2024
Receptionist by the name of Azlin need to polish her skill on customer service. Housekeeping did not make up my room even i hang out the sign at the door since 9.00am
Anonymous User
Double Room with City View
Stayed in Jul 2024
Travel with friends
70 review
3.7/5
Posted on Jul 25, 2024
situated in George Town about 15 mins walk from Komtar mall /bus station and Chulia street, next to a big outdoor food court, front desk staffs are friendly and helpful, room is very basic , small size with no TV and fridge but reasonable price , good value for money, ,suit for my purpose, will stay again if visit Penang.
Anonymous User
Double Room without Window
Stayed in Aug 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Good for the price. Budget hotel. Definitely recommend!!!!
Anonymous User
Double Room without Window
Stayed in Jun 2024
Travel with friends
2 review
3.0/5
Posted on Jun 16, 2024
Hotel just average.. not much stall in the morning..room very small..u got what u paid.. just for 1 night stay ok lh..
Anonymous User
Double Room without Window
Stayed in Jul 2024
Travel with friends
13 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Always my first choice to stay for affordable comfy accommodation in Penang 👍
airule143
Double Room
Stayed in May 2024
Travel with friends
5 review
4.0/5
Very Good
Posted on May 30, 2024
This hotel is good for solo travelers. Overall, my stay was okay. However, the check-in experience needs improvement. I booked a room online a few days before the event, but upon arrival, the receptionist was unsure if my room was ready. I requested housekeeping in the morning, but the room was only available around 6 PM. On the plus side, check-out was smooth. As for the amenities, I think the hotel needs an upgrade for better customer convenience.
Anonymous User
Quad Room B
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Nov 27, 2024
Connecting room is okay. Staff is friendly. If you need ironing service, you need to go level 2. Suggested that hotel pun ironing services at each level. Since I stay at level 7, I need to go right away to level 2 to iron my clothes.
Response from Property: Dear Guest, Thank you for taking time to share us your rating experience. We hope you had a good stay with us and look forward serving you more in the future. Your feedback is duly noted for our future development. Stay safe and have a nice day ahead. Regards, Fadhlan – Guest Service Supervisor
Guest User
Double Room High Floor
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Nov 17, 2024
It is economical as we only stay 1 night. Room is a little bit small but its location is good. It is clean and service is good. Very near to the heritage sites. So it is convenient as we managed to walk to these sites.
Response from Property: Dear Guest, Thank you for taking time to share us your rating experience. We hope you had a good stay with us and look forward serving you more in the future. Your feedback is duly noted for our future development. Stay safe and have a nice day ahead. Regards, Fadhlan – Guest Service Supervisor
Faye Mk
Quad Room A
Stayed in May 2024
Travel with friends
6 review
2.2/5
Posted on May 9, 2024
terrible, no kettle, no tv , no slipper, no toothbrush. Hotel with fan. Very disappointted. But gave us early check in at 12pm, appreciate🙏
Guest User
Double Room with City View
Stayed in Dec 2024
Business travelers
1 review
4.5/5
Great
Posted on Dec 3, 2024
This hotel is cool just bore a little no tv
Try to put tv in room that keep Clint’s in
Guest User
Double Room without Window
Stayed in Oct 2024
Couples
9 review
4.7/5
Amazing
Posted on Oct 28, 2024
Great hotel about 15-20 minute walk to the George Town street art. Room was clean and modern, bathroom had a very good shower and was spacious. Staff were friendly. Would stay again next time we are in George Town!