721 Government St, Victoria, British Columbia, V8W 1W5, CanadaView Hotel Details
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1 night
Fairmont Empress Hotel Guest Reviews
4.7/5
Amazing
139 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(139)
Positive reviews(39)
Reviews with photos/video(13)
Awesome stay(11)
Great service(10)
Great location(9)
Clean and tidy(6)
Awesome amenities(5)
Guest User
Fairmont King Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 7, 2024
Very nice staffs😘
Our family reserved 6 rooms for our special occasions, we all had a great time at this hotel. They really took good care of us during our entire staying .
Very comfortable bed and the center of everything. Definitely recommend staying at this hotel.
Kevin
Fairmont Queen Room
Stayed in Aug 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 16, 2023
good hotel
Anonymous User
Fairmont King Room
Stayed in Jan 2023
Travel with friends
1 review
4.5/5
Great
Posted on Jan 17, 2023
Great place, location, views a must do at the very least once!!
Guest User
Fairmont Gold Spacious King Room
Stayed in Dec 2021
Couples
1 review
4.0/5
Very Good
Posted on Dec 8, 2021
Room doesn’t clean well so dirty
Guest User
Fairmont King Room
Stayed in Sep 2024
Family
13 review
4.5/5
Great
Posted on Sep 30, 2024
The hotel is located in the city center, with many check-in points and beautiful night views at night. It is very convenient for travelers who do not rent a car. It is close to many attractions and there is an additional shuttle bus stop in the morning.
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6/7
Guest User
Deluxe King Room
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 10, 2024
This is the best hotel
We stayed here for our honeymoon and upgraded to the gold lounge by adding a very small amount and it was the best choice
We received the best service during our stay and were touched by the special gift from the manager who celebrated our honeymoon. If you decide to stay in Victoria, you must visit this place.
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Guest User
Fairmont Two Double Room
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 8, 2024
The hotel is relatively old, but the interior has been renovated. The room is small, the mattress is very comfortable, drinking water is not provided in the room, there is a water dispenser at the elevator entrance, and there are no disposable toothbrushes, so you can ask the waiter for them. The location is excellent, opposite the inner harbour, the scenery is very good, parking needs to pay for parking separately, Victoria Hotel has few choices, Empress is still worth a try
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Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 9, 2024
It was a perfect hotel. Although there were 98 rooms on one floor, so it was like a maze to find the room, I really liked the room because it was spacious and clean.
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Anonymous User
Fairmont Two Double Room
Stayed in Jul 2024
Family
58 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The Centennial Hotel feels like a historical building. Every corner of the hotel reflects the hotel's dignity and elegance. It happened to be the National Day fireworks🎆, so there were many people and the hotel was very close to the port.
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Guest User
Fairmont Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
The room is very clean. The location is also very good. The service attitude is superb 👍🏻
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jason
Fairmont Two Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2024
Right next to the BC Provincial Parliament, it is very convenient for eating, drinking and having fun
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Guest User
Fairmont King Room
Stayed in Jun 2024
Family
8 review
4.5/5
Great
Posted on Jun 8, 2024
The experience is more like staying in a heritage hotel. Otherwise, the equipment is very old.
Parking costs 35 Canadian dollars a night, but you can walk around and the location is great
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Howard_Li
Deluxe King Room
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 6, 2024
Very good service attitude
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Dianadaidai
Fairmont King Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2023
A very pleasant stay. The hotel is located on the edge of government street, with the beautiful port in front, the pedestrian street on the right, and the municipal building on the left. Excellent location. It just so happens that the weather has been fine these past few days, and the sky is blue, which is very photogenic.
The room is also very clean, and the gray-green color scheme can make people calm down. The corridor is very spacious, with historical photos of the hotel hung on the walls on both sides, and the elevator in the atrium is an excellent picture-in-picture.
The atmosphere at Q at the fairmont express is also great!
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6/10
AhuatianHugo
Fairmont Queen Room
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jun 26, 2024
First-class service and comfortable environment! The room is clean and tidy