The Hiramatsu Hotels & Resorts Ginoza Okinawa

First-class service quality

The hotel environment, facilities, and services are all very good, especially the food and beverages are good in appearance and content. The surroundings are very quiet. The beach is good for taking photos, but not for swimming. It is worth staying for four nights... The only thing I don't understand is that it is very difficult to reply to the hotel's emails. Compared with the other two hotels, the emails are replied in seconds. The English communication is not smooth. The email method should be better, so I don't understand...

私が３回目、妻が初めての沖縄、冬の沖縄は初めて。 観光地に近い場所も考えましたが、ゆっくりホテルステイも楽しみたいと思い、こちらを選択しました。 結果、大満足で不満はひとつもありませんでした。 サービス、食事、お部屋やリゾート全体、すべて完璧でした。2月の沖縄を楽しめたのはこちらのホテルだったからだと思います。 夜に聞こえてくるのは波音だけ。まさに非日常。 唯一の心残りはディナーを付けなかったこと。外で沖縄料理を堪能するために付けませんでしたが、朝食のレベルを考えるとディナーも相当美味しいはず。夜遅く帰ってきても笑顔で対応してくださったスタッフの皆様には感謝しかありません。 身も心も十分休まり、また仕事を頑張ろうという気持ちになりました。 また沖縄に行く際は利用させて頂きます。ありがとうございました。

ひらまつホテルは箱根に続き2回目です。 全国制覇目指します！

Each HIRAMATSU location has its own unique character, and I was really looking forward to visiting Ginoza. First, we were greeted when we arrived at the driveway. This is the place where you wait for the cart while enjoying the view. It's a place where you can imagine your HIRAMATSU resort life starting as you look out over the ocean on the east coast of Okinawa. It's a very stylish arrangement. The cart came to pick us up and took us to the reception building where we checked in. This is also on a hill overlooking the ocean. It's a really wonderful place. The wind was strong during our stay so we couldn't enjoy the pool or jacuzzi, but the view from our room was of the ocean all to ourselves. It's a great location. The food at every HIRAMATSU was excellent. It was delicious and enjoyable. The villa garden room by the sea is great!

This time, I returned to Narita from overseas and headed to Okinawa immediately, so the content may be biased, but I will write about what I noticed. (I didn't have time to fill out the review form that was on the table in the room...) This time, I stayed in a villa on the second floor at the southern end for three nights. The sea can be seen from the balcony, and although there is not much difference in elevation, it is still beautiful. You can hear the sound of the waves well. The beach is not cleaned, so there is a lot of trash, but it didn't bother me. I don't know if you can swim in spring, summer, or autumn. There are no particular complaints about the hardware, including the room and the jacuzzi on the balcony, and it is well designed and well maintained. The bed is one step higher and has a good view. The jacuzzi was warm and comfortable even in the middle of the night in winter. Beach sandals are also provided in the room. The temperature of the room heater can be adjusted freely, so I never felt cold. However, some people may say that it is better to have a lock on the toilet. After staying for several nights, I wanted to have a Japanese meal or something light in between. This time, I ordered room service on the second night, but the Okinawan food did not suit my taste, which was a problem. If the menu had a little more explanation of the food, I would not have made the wrong choice. I wanted a menu with just regular rice, miso soup, and pickles. The French course I ordered on the first night was delicious considering the price, but I wasn't particularly impressed. The wine matching was also average. The Japanese breakfast on the second night was also average. The contents of the minibar were disappointing. Although it was said to be all free, Orion beer was not particularly appealing. I wonder how it would be if they mixed it with other beers or highballs. Orion beer may be good for guests who are visiting Okinawa to enjoy it, but for guests who want to stay at a good beach resort in Japan, you want to choose purely on the taste. Everyone was kind and friendly in terms of customer service. There were many people, so I have no complaints. I rented a car from Naha Airport, but I think valet parking should be only for those who request it. There are probably guests who are jet-lagged and hungry in the middle of the night and want to go to a convenience store. It would be a different story if the hotel had another reason for wanting to have the key.

最終日以外は気持ちよく過ごすことができました。 ただ最終日は、朝食時間を指定していたのにもかかわらず従業員が揃っていなかったのか、非常にバタバタしているのが伝わりました。出発時間に間に合うか心配にもなりました。 また、チェックアウトの担当者も笑顔なく無愛想で、残念な気持ちで出発することになりました。同行者も、「最終日が残念だったよね」と意見が一致しました。 改善を期待しています。

食事がとても美味しかった。