Hyatt Place Greensboro Downtown

The location was decent. The staff who checked me in seemed new to the job. The internet wasn’t working and I was told by the front desk to call customer service. CS told me it would be an hour. An hour and a half later I called CS again and they asked if I had spoken to the front desk. Eventually internet was restored. The carpet in the room was damp, the refrigerator was sticky, one of the drawers had trash in it and there was an awful loud mechanical noise all night. That said, at first glance the room is very big and nice looking

This place deserves to be shut down for the way they treat their customers. I booked and waited for 2 hours to get a room and did not have a credit card but had all the proper information and apple pay. If you do not take apple pay that is fine. However, after 30 minutes of sitting around waiting, they had the POLICE come threaten to arrest me on zero grounds. I did not cause a disturbance, I did not do anything wrong. Undoubtedly I could’ve beaten the case since I literally didn’t do anything. I did get quite rowdy after the police came up to me for one reason and one reason only. The manager could’ve simply told me to leave. He didn’t have to be a p*ssy and do it through the police. You guys suck. I called corporate to file an official complaint.