alinhauca
December 1, 2023
We reserved few months ago , they took 100% of the money in advance, kept our money for months and now they canceled without refunding saying that the river entered into the hotel. Everywhere in Gstaad is snow only this hotel has water. Probably is situated on the river so I dont advice to stay you there because could ruin your holiday Canceling in the last moment after we paid car rental, sky instructors and we can not find other hotel in Gstaad .. Also they kept our money so yes thats fun. Avoid them