Hyatt Regency Hotels in Guam

To sum up: a very comfortable hotel, I will come again next time. 1. The hygiene was not perfect because ants were found on the bed 4 times. The 2 meals were good, the BBQ show was great, and there were discounts on meals at the hotel. 3. The parking lot is very convenient. 4. The beach is very good, and the church is one of the most beautiful churches in Guam. 5. Another shortcoming is that I booked breakfast, but because I checked out early, the breakfast was not refundable. Even though I told the situation when I checked in, and the front desk said I could try it when I checked out, it was not refunded. Alas, the loss was about 120 dollars. ．

It is all about expectations. I got this place for ”significantly” less than surrounding hotels. Most of the others are big, full-service, modern resorts, and this is a simple older hotel which is what I was looking for. Biggest things for me are clean and comfortable bed. There were minor signs of mold in the shower (nothing serious) but otherwise was clean. Was a comfortable bed (most hotels have hard beds which I do not like). It is a bit older, and maintenance could be better. I made two minor maintenance adjustments in my first hour there. 1) flush level nut had fallen off in the toilet tank and 2) one of the front feet on the fridge was 1/2” short, making it rock every time I opened the door. These were simple 2-minute fixes I did not mind making, but they indicate a lack of facility maintenance. I have attached a photo of the entrance; it shows one letter falling off, and others in a slightly different color, indicating they changed some out without repainting them all at the same time (lack of maintenance). Overall, I would stay here again because of the location and cheap price! Just go in with the expectation of a no-frills basic hotel, and compare prices to others in the area and will will be fine!

When you stay at One Pacific Hotel in Tamuning, you'll be near the beach, within a 5-minute drive of Ypao Beach Park and Spa Ayualam. This hotel is 1.2 mi (2 km) from Guam Premier Outlets and 1.6 mi (2.6 km) from Tagada Guam Amusement Park.Take advantage of the hotel's 24-hour room service.Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 23 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

At the recommendation of some friends, I decided to stop for a walk to the Japanese tank on the property and lunch at one of the restaurants. I was stopped at 2 security checkpoints on my way to the main resort building and had a positive experience with the guards at those locations. I was instructed by security to check in at the front desk before proceeding to the tank. I then proceeded to the front desk and things quickly went downhill. On my way into the resort, a 3rd security guard was present and was yelling and whistling obnoxiously at other hotel patrons who were apparently not using the sidewalk. Why they have so many security guards all over the property, I can’t figure out. I get to the front desk and the woman working had no idea what tank I was talking about and went to speak with her manager. When she returned, I was told to leave the property immediately or I would be removed by security. No reason was given nor was there a mention of my request to walk to the tank. I tried to reason with the staff and was told to go to the Tour Lounge to see about options for going to the tank. The woman working the desk for the tours didn’t speak good English, so I believe she was telling me I had to pay $200 to go on a Jeep tour to the tank, that there were no trips for that day, and she was unable to tell me when the next tour opportunity would be. With the threat of removal from the property for no reason and inability to communicate with the tour desk staff, I decided it best to not give LeoPalace any business and I promptly departed without seeing the tank or eating lunch. Very poor customer service and way too many security guards. Felt like a jail.

This property's location is prime! You are minutes from the beach, shops and restaurants. The hotel is a bit old but well maintained. Rooms are clean and comfortable. Minor issues are attended to very quickly. The staff and Room Manager is very attentive to your needs. The grounds around the hotel is very well maintained and clean. The pool and jacuzzi is great and kid friendly. They have a small gift shop that is open 24 hours. I highly recommend Garden Villa to those seeking either short term or long term stays.

Guam for a long time. Because the child is small, choose the wing building with the floor carpet. I don't know if the room is renovated or unfinished. The bathroom felt old, but I was able to spend it comfortably. The room at the ocean front is a person who wants to see the sea from the room in the morning and evening. I think that the person who moves actively during the day, the person who plays golf main, and the view from the restaurant and the beach are the city view room. I have stayed in the tower building before, but this is recommended for couples and adult travel. Water parks can be enjoyed from children to adults. The club manta for children program can participate when you go to the venue according to time. It was a good opportunity to meet with children in other countries. The breakfast was delicious.

It seems to be the best hotel in Guam. The room layout is also good. Dining Soi is delicious, but breakfast is not recommended. Everything was fine except that the TV couldn't connect well.

While there are a few positives with this hotel, I do think there are many negatives (below) that need to be addressed. We ended up checking out early and moving to a different hotel that met more of our expectations. Positives -Location -Fun slide, pools are nice (plus baby pool) and kids water park (although very cold) -Free life jacket and baby float rentals -Friendly staff, welcome drink -The ohana grill had really good food and service! Negatives -Rooms are extremely dated and need major renovations. Bathroom had mold, cracks, very run down. It felt gross and unclean. The room quality didn’t remotely match what you’d expect for the price/night. We upgraded to an ocean view and there was no usable patio or chair. -There is a nice outdoor deck that’s smoking and in order to get to the pool and beach, you have to walk through it, so there ends up being a lot of unpleasant smoke inhalation. It seemed like they were catering more to smokers and we were never able to get away from it if we wanted to sit on the deck. Other hotels have a very separate smoking deck so guests do not need to walk in it if they don’t want to. -Music was way too loud in pool area, lobby and restaurants. -Breakfast buffet was below average. While the selection was good, quality was poor. -Beach chairs require a fee, other hotels don’t charge for use of beach chairs.