Hotels in Guam

"This hotel is located in Tumon, Guam's most bustling area, with restaurants and bars nearby. The interior has been renovated, and the water pressure is consistent for comfortable showers. I stayed here for three days, and the staff were incredibly friendly. I would definitely choose this hotel again if I get the chance to visit Guam."

"There is only one complaint I want to make is regarding the Thai restaurant soi at the hotel. The food was great, however the service needs to be improved. We ordered 2 appetizers and 2 main dishes. After we ordered, 5 minutes later, the 2 main dishes came first, a couple minutes later, the 2 appetizers came. We were eating at rush. At the end we ordered a dessert, however it took 20 minutes to come. Also, the waitress never came to ask about our comment on the food. Comparing with the restaurant next door we had dinner the night before, it was quite an unpleasant experience. Again the food is the best Thai food we have ever had."

"The location was perfect for a solo traveller. A close walk to the beach, many restaurants, & a shuttle bus that stops at different shopping malls & other hotels. The room was clean, but the bathroom could have been cleaner. The sink and hand rails are stainless steel, but were full of limescale. Nothing was shiny or polished. I was there for a week & only received housekeeping once. I noticed other guests asking the receptionists to get someone to clean their rooms. The reception staff were friendly, however I asked a member of staff to book me a taxi & luckily I double checked because it wasn't booked. Overall it was a nice hotel, I would stay again because of to the location and spacious room. Also around the pool could use a jet wash the floor was filthy."

"Before arriving, the hotel sent a letter requesting a list of the guests staying at the hotel. Without one, they would have to pay an additional $77.70 per person upon arrival. Fortunately, we were able to communicate with customer service and were able to avoid providing it without any additional charges. However, I was still a little worried about this hotel. Fortunately, everything was great after arriving. The accommodation was very good, but there were only two elevators due to the large number of people staying, and there was no staircase as an alternative. However, the breakfast was rich and varied. Although the weather was affected by the typhoon for two consecutive days, it did not affect the BBQ and beer tasting held in the hotel. It was very warm and relaxing, with complete facilities and services. We had a great time."

"The hotel was lovely! The customer service was kind and helpful! Despite a minor mishap relating to attention to detail, customer service was able to help resolve the issue quickly and effectively. The pool was honestly the top peak to it all! The views were AMAZING! I went down to the beach and therocks are SHARP and there are sea urchins a distance out so be careful but nonetheless an AMAZING experience and I can’t wait to come back💛"

"The location is perfect. There’s a connected shopping mall. Many ABC marts and restaurants nearby. The beach is so beautiful. The swimming pool is good too but close a bit early at 7 pm. The room cleaning is not satisfying. Hairs still on the floor after cleaning. The hotel is quite old. I strongly suggest to change all the towels. Too old."

"The newest hotel in Guam area as far as I’ve known! Guess it is nikko hotel franchise (they kinda got linked toghether like they are located right next to each other) so as you can expect their Japanese originated service and cleanness was on point! Breakfast was delish (not that many kinds tbh but quite satisfiable)"

"The view was beautiful since the balcony faced the ocean. You can relax while watching the sunrise and sunset. We loved the beach and the nature trail as well. We tried to call about the Wi-Fi connection because we were attempting to access the internet through the TV, and they told us that someone would come to our room to fix it. However, no one actually came. We assumed it was because everyone was busy since it was New Year’s Eve. Also, in the bathroom, we noticed a smell similar to old drawers, perhaps coming from the shower curtain. These were only minor concerns, but overall, we had a great stay at Hotel Nikko Guam."

"The view from the hotel was great! We rented a car, so being on top of a hill wasn't an issue at all. We only walked to Tagada Park, but otherwise, we drove everywhere, so the location wasn't a problem 🚙. The parking lot was spacious, covered, and free, which was a big help. I recommend bringing your own shampoo and body wash as theirs don't lather very well. There was no hand soap, so I used body wash, but it would be useful to have some with you. I assumed the clothes dryer was free because it didn't have a 'paid' sign, but laundry and drying each cost $6."

"All the staff were so very kind and the room condition was the best! The buffet is really... delicious. If you stay for multiple nights, make sure to have breakfast at least one day! I also had dinner and it was fun because they put on a show. ㅎㅎ For environmental protection, they clean every other day and if you don't leave the green card next to the bed on the bed, they won't change the bedding during cleaning. The ocean view was the best and the service was also very satisfactory!"