Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 26, 2026
Guest UserDusit Thani's location is unbeatable! It truly seems like the top choice for families traveling to Guam. While the breakfast selection isn't huge, it's well-composed and delicious. The pool was also great for kids. Generally, it wasn't crowded, so getting a table for breakfast and finding a sunbed by the pool was easy. The hotel is a bit older, showing its age, but the views are still fantastic.
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Price per night from:€212
Posted on Jan 13, 2026
Nalanipps
I like this place and often book for the infinity pool but I was a bit bummed with this recent booking. The weather wasn’t great, not the hotels fault so I didn’t swim but still enjoyed laying in the pool area. I had upgraded my room this time thinking the beds would be better since they all seem outdated and the higher priced room wasn’t any different. Just had a beach view that I liked. My major is issue was upon check in and how very unnecessarily slow the process was. I’ve worked at hotels before, no one should take this long to check in their guests, especially when the entrance doesn’t turn on their AC for their guests. On top of that I had important dinner plans that were delayed bc I couldn’t get ready in a timely manner due to the outlets being broken and broken hair dryer. I had to blow dry my hair over the toilet. I was happy the manager spoke to be next day she seemed very sweet and I am hoping I am somehow compensated in the near future. I was very disappointed that I booked this stay and hope the hotel can redeem itself.
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Price per night from:€140
Posted on Aug 24, 2026|Oceana Standard Room
Guest User1) Facilities + Cleanliness
The facilities were much cleaner and better maintained than I expected. There were so many comments about the carpet that I even brought a mat, but my elementary school-aged child was able to wear slippers around the room, so I didn't need it. The dehumidifier and bed guards I requested in advance were well installed, and they thoughtfully pushed the double beds together. The bed sheets were also clean. Housekeeping did clean the room once during my stay, but the floor didn't seem to be cleaned thoroughly, which is why I deducted one star. Also, the bathroom facilities looked a bit old, so I replaced the showerhead with a filtered one. I used it for the entire 3-night, 5-day stay, and the filter didn't discolour. However, the curtain in the bathtub was a bit old, worn out, and somewhat stained.
2) Service
The service was excellent; all the staff always greeted us with a smile and a 'Hafa Adai!' whenever we saw them, and they were very friendly. The Gold Pass card was fantastic as it allowed us to have breakfast, lunch, and dinner, and even eat at external restaurants. Everyone in my family is easy to please with food, so we had breakfast at Skylight every day during our stay, and the kids enjoyed it too! The hot dogs at Sheheki Snack Shack in the water park were really delicious, and it was great that beer was unlimited during lunch/dinner at Skylight. The Bistro restaurant inside the hotel also had delicious food for adults, but the kids' meals were just okay, so we shared the generous adult portions. For external dining, we tried Tony Roma's at the hotel opposite ours and Marugame Udon at Don Quijote, and both were delicious!
3) Location
The location was very satisfying, with Thunder Chicken and an ABC Store just across the road! There was also a free shuttle to Don Quijote, and it was close to the airport, which was a big plus.
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Price per night from:€113
Posted on Nov 29, 2025
Guest User
It was convenient to have a Korean staff member at the reception. However, even without a Korean staff member, communication was easy and everyone was friendly. The facilities felt a bit dated, but they were still clean. I booked an ocean view room, but it was only partially visible from the balcony, which was a bit disappointing. Still, the view of the ocean from the pool was so beautiful that it was worth it. The connection was convenient, and since there weren't many people, I had a great time. Breakfast was good, but the dinner buffet was under construction, so I couldn't use it. The gym was great. I recommend it.
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Price per night from:€174
Posted on Jan 4, 2026
Guest UserIt was the best Guam trip ever!! The hotel is excellent.
Snorkeling at the private beach was especially fantastic. Ipao Beach has many coral reefs and you can observe various kinds of tropical fish. Just be aware that the equipment rental seems to be closed on Tuesdays!
The pool with an ocean view has a slide which was a lot of fun, and the breakfast was delicious.
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Price per night from:€159
Posted on Apr 6, 2026
トラベる@京都|ホテル&グルメI stayed here on a trip with a friend. The staff were kind and provided excellent service. We had a rental car, so we were able to easily get to tourist attractions.
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Price per night from:€85
Posted on Sep 17, 2026|Superior Twin Room
CatchipsIf you're impatient, be warned that the automatic doors at the ground floor entrance open and close extremely slowly. You might just bump both your shoulders. You take the escalator up to the lobby on the second floor, but it's often stopped because electricity is expensive on the island. This could be tough if you have large suitcases or a stroller. As is common with older hotels, the hallway air conditioning smells musty. In the room, condensation from the AC drips down, and combined with the marble-effect floor, it can be quite slippery. The Wi-Fi connects, but that's about all it does.
Regarding Food:
For meat-lovers, Tony Roma's is on the first floor, and Jamaican Grill is right next door to the hotel, so you're covered. If you have plenty of time, a big appetite, and enjoy Chinese food, I recommend Majesty Chinese Cuisine, which opened in February this year on the second floor. For pasta lovers, there's Beachin' Shrimp Flame Tree Plaza store four doors down.
Regarding Shopping:
There's an ABC Store one door down. If you want to save even more money, there's a New LaTest Store two doors down. Kmart is within walking distance, and if you're brave enough, you can even take a stroll there at 10 PM. For Don Quijote, take the free shuttle bus from PIC across the street.
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Price per night from:€68
Posted on Aug 16, 2025
Guest User
I chose this hotel because our plane was at 3:40 in the morning, and this hotel was very close to the airport and provided free drop-off service. We stayed overnight. The hotel is very old, the facilities are quite old, but the health is OK. The old gentleman at the front desk was very responsible. We asked him what time he needed to leave. He said that two hours in advance was enough. We said that we had to go through the customs and departure procedures. He said that the procedures were very simple and directly checked in. Really, the departure was done at the check-in counter, very soon. At the scheduled departure time, the driver came on time, called us, and helped carry the luggage downstairs and put it on the car. There is no elevator in this hotel, so it is not convenient if there is a lot of luggage, we live on the second floor.
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Price per night from:€87
Posted on Oct 5, 2026|Premium Two Double Room With Ocean View
Nanqijixiaozhuannigong
Our stay at Crowne Plaza Guam was a fantastic experience overall. The hotel's location is superb, right by Tumon Bay, making it incredibly convenient for swimming and snorkeling. Dining and shopping options are also easily accessible nearby. The hotel's own pool area is beautiful and really gives off a resort vibe; watching the sunset from the pool or beach in the evening was incredibly relaxing.
I highly recommend the hotel's buffet, which offers a 25% discount for guests. With the discount, it's excellent value for money and features a wide variety of dishes. It's also very accommodating for those traveling by car, with free and ample parking, making entry and exit easy without having to worry about additional parking fees.
The rooms and public areas are well-maintained, and the staff are quite friendly and enthusiastic. Considering its prime location, lovely pool, dining options, and convenient parking, it's an ideal choice for first-time visitors to Guam or those planning a Tumon Bay getaway. I would definitely consider staying here again on my next trip to Guam.
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Price per night from:€116