Hampton By Hilton Guangzhou Railway Station Reviews
Hampton By Hilton Guangzhou Railway Station
No.1389 Jiefang North Road, Baiyun District, Guangzhou, Guangdong, ChinaView Hotel Details
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Hampton By Hilton Guangzhou Railway Station Guest Reviews
4.7/5
Outstanding
1411 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1411)
Positive reviews(1381)
Reviews with photos/video(195)
Delicious breakfast(234)
Friendly front desk staff(117)
Large rooms(41)
Close to train station(19)
Perfect for business trips(18)
Delicious buffet(13)
Convenient public transportation(13)
Awesome gym(7)
Negative reviews(30)
Hendra Li
Family Friendly Room (Sofa Bed)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I think it's one of the best hotel to stay in Guangzhou. It has modern facilities. You can check smart laundry on your tv back in your room, so you can check how long 'till you finish your laundry. The food or any kind of stuffs deliveries from outside the hotel will be sent to your room by the robot. Some things that needed to be improved probably there should be bidet sprays in the toilet. Some guests are not accustomed to clean with toilet paper only.
The staffs are friendly, but they might need to practice their spoken English.
The breakfast was excellent, I hope the menus will change everyday.
Overall nice stays.
Response from Property: Dear Da~~ Thank you for choosing Hampton by Hilton Guangzhou Railway Station, we are very happy that you have a pleasant stay in the hotel, thank you for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel, we will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit and patronage!
Boi Quan
Superior Queen Room
Stayed in Aug 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 6, 2024
The location is quite close to the metro and railway station, around 15’ walk, but there’re not many food stalls open around the hotel. Other than that it has been a great stay! The room is clean and the service provided is awesome. They’ve upgraded my room immediately after knowing that the previous room assigned to me stained of cigarettes smell. On top of that self service laundry was great as well! Much appreciated the stay, will definitely book again if going to Guangzhou!
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is only for each guest to bring a different stay experience. To see your satisfaction and affirmation, we are really very moved.—Miss you!
Ajitha Pathirawasam
2 Twin Beds Superior Business Room
Stayed in Jul 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Very good property with the same great features as Hampton by Hilton. Locate Right Center of Bag Whole Sales Market of Guangzhou and Just out side of Guangzhou Railway Station. This hotel's best feature is its free laundry service.Keep it up!
Response from Property: Dear~~Thank you for choosing Hilton Garden Inn Guangzhou Railway Station! Your 5-point review is like a warm current in winter, warming my heart. Thank you for your encouragement, we will definitely do better and strive for your perfect 5-point next time! Wishing you all the best!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 25, 2024
This hotel are at good location. The frontdesk are good. Staff name VIKEY are the one who help me alot during stay here.
Response from Property: Dear ~: Thank you very much for your stay and appreciation! It is a pleasure to bring you a wonderful time on your journey. Your appreciation gives the hotel a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again! You are welcome to come back to experience, wish a happy life!
Luis’s
Superior 2-bed Room
Stayed in Aug 2024
Business travelers
15 review
4.7/5
Amazing
Posted on Aug 21, 2024
The service was exceptional, with staff being friendly and attentive throughout my stay. The room was clean, comfortable, and well-equipped. The hotel facilities were excellent, adding to a pleasant overall experience. I highly recommend this hotel for its great service and comfort.
Response from Property: Dear Da~~ Thank you for your affirmation of us, satisfaction only has a starting point, no end, we will look forward to your next visit with sincerity, sincerity, intentions and love. Good luck every day!
Kien Hon
Family Friendly Room (Sofa Bed)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 10, 2024
Hotel service is excellent and in great strategic location with easy access to other part of GuangZhou area.
Response from Property: Dear Da ~ Thank you for sending 5 minutes of praise! Beautiful time, Hampton by Hilton Guangzhou Railway Station met you by chance, thank you for this fate, we will cherish it, look forward to seeing you next time! I wish you well! Think of your little friend.
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The hotel was clean. The staff amazing. The breakfast is good but need to change for daily. I stay for 5days and the variety of breakfast is same
Response from Property: Thank you for your praise, your recognition is our greatest honor, but also give us a great motivation, let us continue to improve in the future service, innovation, looking forward to your visit again, we will be happy to serve you.
Sherybella
Family Friendly Room (Sofa Bed)
Stayed in Dec 2023
Business travelers
105 review
4.7/5
Amazing
Posted on Jan 3, 2024
Location nearby wholesale mall. Arrive early, and im allowed for early check in. Thats nice. However, 3 receptionist, not so friendly. Doesnt feel welcome at all. Maybe language barrier. Male receptionist at night are better compared to the female. Need improvement here!
Love their room. Spacious enough for 3 people. Housekeeping lady on the 8th floor so nice and always greet us. Room always clean and tidy.
Breakfast was okay. There is eatries nearby, easy to find food and coffee. Overall, will be back again somewhere in august. Hope receptionist are more friendly towards foreign guests. If not, next time will change to hotel in beijing road. Xie xie
Response from Property: Dear friend.Thank you so much for your valuable comments. We truly appreciate of that. In response to your suggestions, we will look into it and well train hotel receptionist. There's no doubt hotel service is very important for every guest. We are truly sorry for your upset. Hope we'll meet in the soon future. Thank you and best wishes to you.employees. Our utmost desire is that you visit us again and witness our remarkable transformation together.
Ong
Superior Queen Room
Stayed in Jun 2024
Business travelers
2 review
2.5/5
Posted on Jun 18, 2024
The reception staff during checking in was unfriendly and not helpful. He was slow and while attending halfway, he attended to other guests. The internet Wifi password could only be obtained through China handphone with OTP and the other option to connect with room number and family name to log in could not work, and as such had to depend on the reception staff for help using his phone. He was reluctant and unhelpful. I checked out early this morning (18 June) and happened to be the same reception staff. He was reluctant to assist to call a taxi for me when asked.
Breakfast was good. The room has only a small window, and the stay was not comfortable. For the same price paid for the hotel during my 2 night-stay, I am sure I would get much better than this.
Response from Property: Thank you for choosing to stay with us and giving us the opportunity to serve you. Your feedback, which includes both support and suggestions are valuable for us. We will continue to improve our services, and we hope to meet you again at the Hampton by Hilton Guangzhou Railway Station. Wishing you a pleasant stay and happiness for your family!
Guest User
Family Friendly Room (Sofa Bed)
Stayed in Dec 2023
Family
1 review
4.2/5
Very Good
Posted on Dec 16, 2023
Smooth checked in. Like the room , is really clean and neat. The bed & pillow is super comfortable . Nearby a lot of eateries , however , the hotel a little far from the mrt station . Hence we use DD to travel most of the time which is fine.
Response from Property: Dear guest: Thank you very much for you to stay with us, It is a greatest honor that you choose our hotel. We will continue to improve our service. In the mean while thank you very much for you suggestion. We are looking forward to seeing you again. Best wishes to you and your family!
Grgvllnv88
Superior Queen Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 31, 2024
Comfortable
Response from Property: Dear~~ I am very happy to know from your message that Hampton by Hilton Guangzhou Railway Station has left such a good impression on you. I hope you can continue to pay attention to it in the future and tell us more about your feelings and experiences when you stay in the future. We sincerely look forward to your visit again! ——Miss you, my dear little friend! The hotel will open in March 2023. It is located at the junction of Baiyun District and Yuexiu District, surrounded by the International Leather Goods Trade Center and within easy reach of Baiyun Leather Goods City; it is close to the Affiliated Hospital of Guangzhou University of Traditional Chinese Medicine, Guangzhou Meibo City, Baima Garment City, and Beijing Road Pedestrian Street , Guangzhou Zoo, etc., Yuexiu International Conference Center is only 2 kilometers away, Baiyun International Conference Center is only 4 kilometers away; Exit A of Guangzhou Railway Station Subway Station and Exit A1 of Sanyuanli Subway Station can be reached by walking 800 meters. There is a bus stop at the door of the hotel. The geographical location is very advantageous and the transportation is convenient!
Ck
Superior Queen Room
Stayed in Aug 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Excellent experience, great location, will definitely come back again...
Response from Property: I am very glad that you and your friends had a wonderful holiday at the hotel. Your review is an affirmation and encouragement of our service. Please continue to pay attention to us, you are welcome to visit again! Miss you
Ronald A C Lievano
Superior 2-bed Room
Stayed in May 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 24, 2024
All was beautiful the hotel is very close to leather market and you can buy gift there bag clothes and is there Burger King close to the hotel the hotel is very new and comfortable aditional the shampoo and gel shower is good is amazing
Response from Property: Your satisfaction is our greatest driving force, your encouragement is the source of our energy, your favor is our vitality, thousands of words into a word, thank you for your support for the hotel. -- Happy happy little friend-Happy a litte Hampton
Nayem
Superior Queen Room
Stayed in Nov 2023
Business travelers
2 review
4.5/5
Great
Posted on Nov 7, 2023
The hotel is fairly new. Location is excellent. There are wholesale markets all are the hotel for bags & luggages. Fast food chains like Burger King, Pizza Hut, and McDonald’s all within close vicinity. The front desk staffs are very courteous and speaks English. The breakfast was ok consists of both local and continental. My flight arrived early at 6am and since rooms were able, I was able to check in at 10am without additional charges. The only drawback about the hotel that there are no safe lockers in rooms. Other than that I had a perfect stay at this hotel. Next time when I come back to Guangzhou, I would definitely stay here again. 
Response from Property: Thank you very much for your kindly appreciate! And also many thanks for your stay in our hotel. Thanks for your opinion of the safty box!In the reception desk, we actually have the safety box for the guest as well. If necessary, you can ask for help! After all, thank you very much and looking forward to seeing you again!
Guest User
Superior 2-bed Room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2023
Very good place, good area, staffs are very nice and friendly. The room is super clean, and smell very good. I love this hotel
Response from Property: Dear guest, thank you very much for your comment and we hope you enjoyed your stay in GuangZhou-----Little Hampton