Xi Yue Hotel (Beijing Road Pedestrian Street Gong yuan qian Station Guangzhou) Reviews
Xi Yue Hotel (Beijing Road Pedestrian Street Gong yuan qian Station Guangzhou)
No. 410 Jiefang Middle Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
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Xi Yue Hotel (Beijing Road Pedestrian Street Gong yuan qian Station Guangzhou) Guest Reviews
4.6/5
Very Good
182 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(182)
Positive reviews(177)
Reviews with photos/video(74)
Easy to get around(29)
Friendly front desk staff(29)
Awesome amenities(24)
Close to metro(18)
Convenient for shopping(10)
Large rooms(8)
Well decorated(5)
Negative reviews(5)
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travelers
1 review
Amazing
Posted on Oct 1, 2024
Very good and clean hotel, however at night the location can be quite dark as lobby is located at 2nd level of rundown mall.
Response from Property: Dear guest,Thank you very much for your positive review. We are delighted that you found our hotel very good and clean.Regarding the issue of the location being dark at night, we sincerely apologize for the inconvenience. Our hotel is indeed located in a complex situation where the lobby is on the second floor of the mall. However, we are taking steps to improve this situation. We are in the process of negotiating with the mall management to enhance the lighting in the surrounding area, especially at night.We also want to assure you that we are constantly working on improving our facilities and services. Your feedback is very valuable to us, as it helps us identify areas that need attention.Once again, thank you for choosing our hotel and we look forward to serving you again in the future.Best regards,
Anonymous User
Standard 2-bed Room
Stayed in Sep 2024
Travel with friends
1 review
Outstanding
Posted on Sep 24, 2024
It’s a new hotel. Room is clean and spacious. Front desk crew are very helpful and friendly. They have washer and dryer, and it’s free! Only about 5mins walk to the nearest MRT station. I really like this hotel and would recommend others to consider it.
Response from Property: Dear guest,Thank you so much for your wonderful review! We are delighted to hear that you had a great experience at our new hotel.We take great pride in ensuring that our rooms are clean and spacious for the comfort of our guests. Our front desk crew is always committed to providing excellent service, and we are glad that their helpfulness and friendliness made a positive impact on your stay.We are also happy to know that you found our complimentary washer and dryer facility useful. And the proximity to the nearest MRT station is indeed a great convenience.Your recommendation means a lot to us. We look forward to welcoming you back again in the future and continuing to provide you with an exceptional stay.Best regards,[Hotel Name] Management
Guest User
Standard Queen Room
Stayed in Sep 2024
Couples
7 review
Outstanding
Posted on Sep 15, 2024
Loved this place, will surely come back to this hotel next time. Every direction walk from the hotel, there are many shops and restaurants and it’s short walk to Beijing road. Hotel is brand new
Response from Property: Dear guest,We are delighted to hear that you loved our place! Thank you for your wonderful review. We are looking forward to welcoming you back to our hotel next time.As you mentioned, our hotel is located in a great area with many shops and restaurants nearby and just a short walk to Beijing Road. We are glad that you found it convenient. And we are proud to offer a brand-new hotel experience.Once again, thank you for your kind words and we hope to see you soon.
مدثر ا
Boutique Queen Room
Stayed in Sep 2024
Solo travelers
1 review
Outstanding
Posted on Sep 25, 2024
Very good hotel
Response from Property: Dear guest,Thank you so much for your simple yet powerful compliment! We are delighted to know that you consider our hotel to be "Very good". At our hotel, we strive to provide exceptional experiences in every aspect, from the quality of our rooms to the level of service we offer.
Siew
Cozy Queen Room
Stayed in Aug 2024
Couples
3 review
Posted on Sep 22, 2024
Not recommended.
Response from Property: Dear customer, we are sorry to hear that you didn't have a great experience. We truly value your feedback and would love to know more about what made you feel this way so that we can improve. Our team is constantly striving to provide the best service and quality. We hope you'll give us another chance in the future. If there's anything specific we can do to make it up to you or address your concerns, please let us know. We are confident that on your next visit, you'll have a much better experience and be able to give us a positive recommendation. 😊
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Other
7 review
Outstanding
Posted on Oct 10, 2024
The rooms are spacious and bright, warmly and comfortably furnished. Tingting at the front desk also upgraded us to a room for free. The bedding was clean and tidy, and it was very comfortable to sleep on, which relieved the fatigue of the day. The facilities in the room are all available, whether it is high-speed wireless Internet or modern electrical equipment, it is very clean.
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Response from Property: Hello! We are so happy to see your positive comments! We have been committed to creating a spacious, bright, warm and comfortable room environment for our guests, and we are very happy to receive your recognition. Tingting upgrades your room type for free, hoping to bring you a better accommodation experience. She will be very happy to hear your praise. The cleanliness of the bedding is our commitment to our guests. We are very pleased that you can have a comfortable rest after a tiring day. The facilities in the room are complete to meet the various needs of guests and make you feel as convenient as at home. We look forward to your visit again. We will continue to work hard to provide you with better services and a better stay.
Guest User
Superior Queen Room
Stayed in Oct 2024
Couples
4 review
Amazing
Posted on Oct 8, 2024
The price/performance ratio is very high. Unfortunately, there is only a parking lot for 60r/d in the neighborhood next door. The environment is very good, the room is clean and sanitary, and the service attitude is also very good. There will be a bit of noise near the road at night. It is better to close the window. There is no refrigerator in the room. There is no refrigerator nearby. The lack of food stalls is a drawback, but what kind of bike do you want at this price?
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at Xiyue Hotel. We are sorry that we were not able to give you a perfect stay experience this time. We hope that next time we can continue to provide you with meticulous service and comprehensive facilities to meet all your needs during your stay. We sincerely hope that we can meet you again in the hotel in the near future, so that we can have the opportunity to provide you with more warm and considerate services!
rua～
Boutique Queen Room
Stayed in Oct 2024
Couples
6 review
Outstanding
Posted on Oct 7, 2024
The room is tidy, the space is large, the hygiene is good, and there is a smart voice butler. It is very interesting. It is very suitable for experiencing it with your partner and unlocking new stores. I will come back next time when I have time. This store is quite hidden. It looks very high-end. I booked it in advance. Nice location, overall experience is very nice, customer service Sisi is also very humorous and patient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are truly delighted to see such a detailed and loving review from you. Thank you very much for your recognition of our rooms. We are committed to providing guests with clean, spacious and hygienic accommodation spaces. The smart voice butler is also a special service carefully set up by Xiaoyue to improve guest experience. We are glad that you find it interesting. The uniqueness and seclusion of the hotel give you a sense of elegance, which is exactly the unique atmosphere we want to create. It is what we should do to book a satisfactory location for you in advance. Xiaoyue hopes that every guest can feel convenient and comfortable from the beginning of booking. At the same time, your praise for customer service Sisi Xiaoyue has been received and conveyed to her personally. Her humor and patience are the qualities that Xiaoyue's customer service team has always pursued. I am very happy that you think this place is suitable to experience with your partner. Xiaoyue looks forward to your next visit and I believe it will bring you good memories again. Thank you again for your support and love!
Guest User
Superior Queen Room
Stayed in Oct 2024
Couples
3 review
Outstanding
Posted on Oct 6, 2024
The hotel is located in a convenient place, and it is easy to go anywhere you want to go. The room is very spacious, the hygiene is very good, and the cleaning staff is very responsible. The price is reasonable and cost-effective. It is a hotel that can provide a high-quality accommodation experience. In particular, Tingting at the front desk is very enthusiastic and can provide thoughtful service. There are various small items provided at the front desk, such as coffee machines, etc.
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Response from Property: Dear guest: We are delighted to see your good comments! We have been working hard to provide quality services to every guest, and your recognition is the greatest reward for us. We look forward to your visit again and let us continue to create a comfortable accommodation experience for you.
Guest User
Standard Queen Room
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Oct 6, 2024
XY Hotel deserves all-round praise. The room type is upgraded for free, which is a preferential treatment for guests. The service attitude is very good, and their warm service makes the journey more relaxed. The room hygiene is first-class, neat and clean. The arrangement of free late check-out at 2 o'clock is reasonable. The laundry room is well-equipped and clean, and the coffee tastes great, and the aroma lingers on the tip of the tongue. XY Hotel is impeccable in terms of service, hygiene and facilities.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiyue Hotel again and giving us a good review! Your re-stay is the greatest trust and support for us.
We are very happy that the location of the hotel can continue to meet your needs, and we are also very pleased that you feel very comfortable every time you stay. Your recommendation means a lot to us. We will continue to work hard to improve the quality of our service and look forward to your next visit to continue to bring you a high-quality accommodation experience.
All the staff of Xiyue Hotel wish you a happy life!
Fengzhiquan
Smart Queen Room
Stayed in Oct 2024
Business travelers
3 review
Outstanding
Posted on Oct 2, 2024
The hotel is located in the city center, on the second floor, with a dedicated elevator, which is very convenient. The room is clean, tidy, warm and comfortable, very good, and feels like home. The waiter's attitude is very good. It is recommended to stay, especially the room is equipped with a "Xiaodu", TV, air conditioning, and changing channels are almost unnecessary. It is very convenient. The happiness brought by technology is wonderful
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. We Will keep working hard and always be ready for you to come back anytime.
Guest User
Superior Queen Room
Stayed in Sep 2024
Other
4 review
Outstanding
Posted on Oct 1, 2024
XY Hotel is a hotel worthy of praise. The front desk lady is beautiful and kind. The hotel's sanitation is first-class, and everything is clean and orderly. The rooms are spacious, warmly decorated, and the facilities are in good working order. The front desk staff is warm and thoughtful, providing guests with thoughtful service. The hotel is convenient for transportation and the surrounding supporting facilities are also complete. It is cost-effective and provides high-quality accommodation at an affordable price. It is very comfortable to stay in XY Hotel. It is an ideal place to stay during the trip and is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your high praise and strong recommendation of XY Hotel. Your praise is like a bright star, illuminating the path forward for Xiaoyue Hotel and making all employees of Xiaoyue deeply proud. You mentioned that the lady at the front desk is kind and kind. This is a true reflection of our XY Hotel employees. Xiaoyue has always focused on cultivating the comprehensive quality of its employees. It not only requires a decent external image, but also pays attention to the inner kindness and enthusiasm. We carefully design the room layout and are committed to creating a spacious and warm living space for our guests. The facilities in the room are also strictly screened and regularly maintained to ensure they are functioning well. Xiaoyue has always believed that providing high-quality accommodation at affordable prices is one of the core competitiveness of hotels. Thank you again for your love and recommendation of XY Hotel. Xiaoyue looks forward to your visit again and will continue to provide you with the same high-quality service as always. Wish you a happy life!
Guest User
Smart 2-bed Room
Stayed in Sep 2024
Family
4 review
Outstanding
Posted on Oct 1, 2024
The service attitude at the front desk is very good. Because I am traveling with children, I have more requests, but the front desk has done their best to serve them one by one. The room is not big but very clean and smart. In short, the price/performance ratio is good and it makes people very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your praise of our hotel. Your feedback is like a warm current, making Xiaoyue feel warm. Xiaoyue is well aware that traveling with children may have many special needs, so it has always required front desk staff to have a high degree of patience and service awareness. We are very proud to see that our front desk colleagues can meet your requirements one by one. Although the room is not large, we have put a lot of effort into cleanliness and smart facilities. A clean and tidy environment can make guests feel at ease, and intelligent equipment can bring guests a convenient experience. Thank you again for your recognition. Your satisfaction is Xiaoyue's biggest motivation. We look forward to your next visit to our hotel with your children. Xiaoyue will continue to provide you with comfortable services. Wish you a happy life!
Guest User
Smart 2-bed Room
Stayed in Sep 2024
Couples
1 review
Outstanding
Posted on Oct 1, 2024
Kun at the front desk has great service and is very welcoming. The intelligent design of the entire hotel brings great convenience to lazy people like me. With just one touch, you can control room lighting, air conditioning and other equipment. This modern and technological experience is great. The comfort of the mattress is amazing, just like my own mattress, it is very comfortable to lie on. The light-blocking properties of curtains are also very good, and they can effectively block external light and create a comfortable sleeping environment.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, thank you very much for your high praise for our hotel. Your recognition is the greatest encouragement to Xiaoyue. Xiaoyue is very pleased that Kun at the front desk left a great and warm service impression on you. Kun has always been an outstanding member of our hotel team. He always upholds a warm and thoughtful service attitude and is committed to providing every guest with a home away from home experience. We will convey your praise to Kun and believe it will motivate him/her to continue to perform well in future work. Xiaoyue's carefully selected mattresses can make you feel as comfortable as at home, which is a reflection of Xiaoyue's emphasis on guests' sleep quality. Curtains with good light-blocking properties are also one of Xiaoyue's efforts to create a high-quality sleeping environment. Thank you again for your favorable comments. Xiaoyue looks forward to your visit again and continues to provide you with high-quality services. Wish you a happy life!
Guest User
Smart 2-bed Room
Stayed in Sep 2024
Family
7 review
Outstanding
Posted on Sep 14, 2024
My husband and I came to Guangzhou from Singapore for shopping and chose this hotel to stay for 3 nights. The hotel is located at Zhongshan 5th Road, Exit C of Gongyuanqian Station on Metro Line 1. Turn left and you will see No. 410 Jiefang Middle Road, which is Xiyue Hotel. It takes a total of 6 minutes to walk. The hotel takes the elevator to the second floor. It is the same building as Home Inn, just the elevator next door. This hotel has been completely renovated this year. This building is not a building that is more than ten years old. It is like a new hotel. Everything is new. We got a twin room with a window overlooking the residential area, which is enough for our family. It is simple, stylish, clean, tidy, novel, and big enough and bright. The window cannot be opened. This price is very good in Yuexiu District, the core center of Guangzhou with the most historical and cultural heritage. Gongyuanqian Exit F is Animation Star City. It takes about 7 minutes to walk from Exit C or F to Beijing Road, which is a must-visit. There are teahouses upstairs to eat and drink tea when you walk forward and backward from the hotel. It is highly recommended to stay here because there are two subway lines 1 and 2. The main attractions in Guangzhou are on Line 1. There are several popular attractions at Huangsha Station 1. Yongqingfang to see the whole old Xiguan arcade, 2. Bruce Lee's ancestral home, walk inside and back, and you can walk to the lively 3. Xihua Road and the must-visit 4. Shangxiajiu. Shangxiajiu Pedestrian Street is Changshou Road Station, you can walk or take a stop to Chen Clan Academy. After Chen Clan Academy, you can also walk or take a taxi within 10 yuan to the Sacred Heart Cathedral. Back to Gongyuanqian Station, there are Zhongshan Memorial Hall, Yuexiu Park, and Martyrs Cemetery. Dongshankou Station is a must-go for trendy people to go shopping. Then it is the most lively Tiyuxi Road Station in Tianhe District Financial Center, where you can visit Tianhuan Plaza, Fashion Tianhe, Tianhe City, Taikoo Hui, and Zhengjia Plaza. Tiyuxi can take a taxi or transfer to other subway lines. It's not far to see Liede Bridge, or you can take the APM line to Huacheng Square and walk to Haixinsha to see the music fountain and the small waist. Huacheng Square is the first choice for seeing the small waist. In short, it's right to stay on Metro Line 1 when you come to Guangzhou.
Original TextTranslated by Google
6/12
Response from Property: Dear guest:
Hello! Thank you very much for choosing our hotel with your family from Singapore and leaving such a detailed and wonderful review.
Xiaoyue is honored to know that you are very satisfied with the location, decoration and surrounding environment of the hotel. Xiaoyue has always been committed to providing guests with a comfortable and convenient accommodation experience. Xiaoyue is also sincerely happy to see that you can spend a pleasant three days here.
The hotel has been completely renovated this year, hoping to bring a brand new experience to every guest. We are also very happy that you like the twin room with a window overlooking the residential area. It is simple and stylish, clean and tidy, and new and large enough to make you and your family live comfortably.
As you said, the hotel is surrounded by convenient transportation, with Metro Lines 1 and 2, and there are many popular attractions nearby, which can provide great convenience for your trip to Guangzhou. We will continue to work hard to maintain good service and environment. We look forward to you and your family choosing Xiaoyue when you come to Guangzhou next time, so that Xiaoyue can create more beautiful memories for you.
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