HOME2 SUITES BY HILTON GUANGZHOU HUADU Guest Reviews
4.8/5
Excellent
312 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(312)
Positive reviews(310)
Reviews with photos/video(37)
Awesome amenities(47)
Friendly front desk staff(32)
Easy to get around(31)
Delicious breakfast(25)
Many amenities(18)
Close to metro(13)
Perfect for business trips(12)
Offers pick-up/drop-offs(7)
Negative reviews(2)
sheyi
Cozy Queen Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 20, 2024
nice experience, location good ,close to metro .
facilities in hotel great with contemporary interior.
guest service good especially Kiki at breakfast, she really helped out..overall excellent stay
6/8
Response from Property: Dear customer: Hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended based on the sincere satisfaction of our guests. At the same time, we are honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again!
IMD78
Deluxe Capsule Room (Double Bed) (Sofa Bed)
Stayed in Nov 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Dec 24, 2024
New facilities, amazing service quality. Special thanks to Ms. Ula from front desk, was super helpful from the minute I’ve checked in till I leave. Definitely recommended.
Response from Property: Dear guest: Hello! Thank you for recognizing all aspects of the hotel! But we know that there is still a certain gap from the full five point standard in your mind, and we will continue to work hard! Wishing you happiness every day!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
ULA was one of the staff, she was very helpful and kind during our stay, highly recommend!
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide high-quality services and comfortable accommodation experiences. Thank you for your support and trust. We look forward to your visit again
AESEBU
Cozy Queen Room
Stayed in Oct 2024
Couples
12 review
4.2/5
Very Good
Posted on Jan 6, 2025
Decoration and decoration are trendy, electric curtain and functional lighting are both good ideas
Response from Property: Dear guest: Hello! Thank you for taking the time out of your busy schedule to comment on us! But we know that there is still a certain gap from the full five point standard in your mind, and we will continue to work hard! Wishing you a happy day every day
Oleksandr
Cozy Queen Room
Stayed in Aug 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Very good location! Quite place. Just 300 meters from MTR Station - MaAnShan Park in Huadu. Room was clean and fresh.
Response from Property: Respected guest: Hello! Thank you very much for giving our hotel such a high evaluation in your busy schedule. Your satisfaction is our greatest motivation. We are deeply honored to provide you with a comfortable accommodation experience. We have been always committed to creating a warm and comfortable home away from home for every guest. From elaborately decorated rooms to considerate services, we strive to be perfect. Seeing your recognition makes our efforts more meaningful. Every employee of the hotel will continue to uphold an enthusiastic and professional attitude and provide high-quality services to every guest who comes. Looking forward to your next stay so that we can have the opportunity to create more beautiful memories for you. Thank you again for your excellent review!
Aleksei
Deluxe Capsule Room (2 Beds)
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Good hotel, located near to the airport, good for one night stay before departure.
Response from Property: Respected guest:Hello! Thank you very much for giving our hotel such a high evaluation in your busy schedule. Your satisfaction is our greatest motivation. We are deeply honored to provide you with a comfortable accommodation experience.We have been always committed to creating a warm and comfortable home away from home for every guest. From elaborately decorated rooms to considerate services, we strive to be perfect. Seeing your recognition makes our efforts more meaningful.Every employee of the hotel will continue to uphold an enthusiastic and professional attitude and provide high-quality services to every guest who comes. Looking forward to your next stay so that we can have the opportunity to create more beautiful memories for you.Thank you again for your excellent review!
dw301
Capsule Room (2 Beds)
Stayed in Oct 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Clean and comfortable. Very good breakfast and spacious rooms
Response from Property: Dear guest: Hello! Thank you for your full score review. Your support and encouragement are the greatest driving force for us to move forward. Hilton Garden Inn Huadu strives to continuously create a warm and comfortable living environment for guests, meeting the requirements of different guests with the highest cost-effectiveness. Looking forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Business travelers
47 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Ms ULA done very good and friendly service
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide high-quality services and comfortable accommodation experiences. Thank you for your support and trust. We look forward to your visit again!
Guest User
Deluxe Capsule Room (2 Beds)
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Clean and friendly staff
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. Your satisfaction is our greatest pursuit. We will continue to strive to provide high-quality services and comfortable accommodation experiences. Thank you for your support and trust. We look forward to your visit again!
Guest User
Cozy Queen Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The hotel rooms are well-equipped, with a gym and laundry room. The rooms are very new. The service is particularly good. The hotel also sent warm baby brown sugar powder for menstrual period. The laundry room can help wash and dry, and send it back to the room. The TV screen is large and the mobile phone screen is convenient. It is safe. You have to swipe the card to get on the elevator at night. The takeaway is delivered by a robot. The airport pick-up service is clear and in place. Because it is a franchise, Hilton Group members do not have many privileges, but other aspects are very good
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好:真的很感謝你對酒店的認可和鼓勵呀,你的每一句話都是我們繼續熱情工作的動力源泉,希望你以後每次來到我們酒店都能收穫同樣的暖心服務
Xiaolangdezuoer
Cozy Queen Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Clean, upgraded upon check-in, little sister Ula especially helped me pull my luggage into the room. No doubt, five-star praise. Breakfast variety is enough, laundry room self-service laundry without burden, laundry detergent is prepared, turn right 150 meters out of the hotel and Ma'anshan Park is within reach. Morning run, watch the sunset. Business self-service is not a sham but strongly recommended
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for your praise of our hotel. We are glad that you are satisfied with our services, facilities and staff. We will also continue to work hard to improve the quality of service and create a more warm and comfortable atmosphere for guests.
Guest User
Cozy Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The room facilities are very complete, with coffee machine, refrigerator, microwave. The room attendant is very friendly and helped me open the sofa bed when I needed it. The hygiene is very good, the room is well soundproofed, and the front desk service is very warm and friendly, especially shey's service attitude is very good
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for your praise! We are honored to bring you a comfortable experience. We look forward to meeting you again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The overall room facilities are very satisfactory, with a coffee machine, refrigerator and microwave, which are very convenient. The fragrance in the elevator is very nice and comfortable, the room is well soundproofed, and the front desk service is very friendly and enthusiastic, especially Ula's service attitude is very good
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your praise. The hotel will continue to work hard to bring you a better stay experience!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The hotel has a beautiful environment, convenient transportation, thoughtful and considerate front desk service, and clean rooms. It was my first time staying at Hilton Garden Inn. I will choose Hilton Garden Inn for my future business trips! I can give 101 points for the front desk service. I'm not afraid of being proud of one more point. Keep working hard.
Original TextTranslated by Google
Response from Property: Dear guests: Your satisfaction is our greatest motivation. Thank you for your high evaluation. I hope every stay will be as warm and comfortable as you wish.
sinosun
Cozy Queen Room
Stayed in Nov 2024
Couples
18 review
4.0/5
Very Good
Posted on Dec 29, 2024
The hotel is a home-style hotel under Hilton. The room is equipped with a refrigerator, coffee machine, microwave, knife opener, tableware, two wardrobes, two luggage racks, etc. It is indeed suitable for travel. The hotel lobby, corridors and room decoration are simple, stylish and beautiful. There are free washing machine rooms, fitness rooms and parking lots. There are free flower tea and freshly ground coffee in the lobby. The breakfast selection is sufficient and you can eat enough. The food is vegetarian and tastes good. In summary: It is a cost-effective hotel.
Service: The staff is polite, added my WeChat, answered my questions, and gave me two Hilton logo card holders as souvenirs. Thank you very much!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of the hotel in all aspects! But we know that there is still a certain gap from the full five-point standard in your mind, and we will continue to work hard! I wish you: happy every day!