Vienna Zhihao Hotel (Guangzhou East Railway Station)

Vienna Zhihao Hotel (Guangzhou East Railway Station) Reviews

Vienna Zhihao Hotel (Guangzhou East Railway Station)

No.433 Yanling Road, Tianhe District, Guangzhou, Guangdong, 430000, ChinaView Hotel Details
Vienna Zhihao Hotel (Guangzhou East Railway Station)
Vienna Zhihao Hotel (Guangzhou East Railway Station)Vienna Zhihao Hotel (Guangzhou East Railway Station)Vienna Zhihao Hotel (Guangzhou East Railway Station)
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Vienna Zhihao Hotel (Guangzhou East Railway Station) Guest Reviews

4.5/5
Good
811 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(811)
Positive reviews(772)
Reviews with photos/video(190)
Classy environment(76)
Convenient parking(47)
Friendly front desk staff(41)
Easy to get around(38)
Delicious breakfast(37)
Large rooms(30)
Would stay again(11)
Strange smell in room(9)
Negative reviews(39)
Guest User
Yu Meng Double Bed Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
服务：nice！
Dean71
Executive Suite
Stayed in Jun 2024
Business travelers
10 review
4.7/5
Amazing
Posted on Jun 17, 2024
This was the third time I've stayed at this hotel. I tried a different room type this time to compare rooms. It was advertised as having a minibar/refrigerator in the room and it also shows one in the photos as having one. But there was not one in the room. The television would not work and I even had a Chinese friend look but couldn't get it to work so alittle disappointed about these two factors. Apart from this, the room was very good, comfortable and spacious. I might select this room again as it saved me money as well.
Response from Property: Dear customer, thank you for choosing Vienna Classic Hotel (Guangzhou East Station). We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel. Thank you for your valuable suggestions. We will continue to work hard to provide you with a more comfortable and warm stay experience. We look forward to your visit again!
Abhi chatterji
DOUBLE EXECUTIVE
Stayed in Apr 2024
Business travelers
65 review
4.5/5
Great
Posted on May 4, 2024
Nice hotel with big abs clean rooms and great staff to ensure all your needs are taken care off, but the location is little off the grid and also in some rooms the windows have been purposely made opaque from the inside, so can’t see anything out of the room, wonder why though???
Response from Property: Thank you for your feedback. The hotel is located slightly off location, and we have chosen a quiet environment amidst the hustle and bustle. The room windows are covered with film, considering that the windows of each room are close together. In order to protect the privacy and safety of guests, some of the room windows have been treated. Please understand, thank you!
Vickie Teh
Superior Room (2 beds)
Stayed in Jun 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Clean and fast check in. Good sleep
Mahmud
Superior Double Room
Stayed in Jan 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jan 24, 2024
very good
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is in a great location, parking is convenient, the staff is friendly and helpful, and it was a very satisfying stay.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support to our hotel. Your affirmation is our greatest motivation. It is also our greatest responsibility to make you feel comfortable. Thank you again. You are welcome to come home often. Xiao Wei wishes you good luck in your work and a step-by-step promotion!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
The room is clean and sanitary. There are charging stations in the park where the hotel is located. The parking lot is free.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your full five-point evaluation. We will continue to work hard with your encouragement and support. I believe we will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The experience is full, I have stayed here many times. The service attitude is good and considerate, the sanitary environment is improved, and the breakfast variety is rich and delicious. It is really good 👍👍! I will come to this store next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support to our hotel. Your affirmation is our greatest motivation. It is also our greatest responsibility to make you feel comfortable. Thank you again. You are welcome to come home often. Xiao Wei wishes you good luck in your work and a step-by-step promotion!
Guest User
Deluxe Double Room
Stayed in Aug 2024
Other
2 review
1.0/5
Posted on Aug 25, 2024
The air conditioner is loud and doesn't cool. The room is very different from the pictures. I reported it to the front desk and she told me that she thought it was okay. What a waste. I paid a lot of money to stay in a hotel that was bigger than the pictures online and the front desk said she thought it was okay. What a waste.
Original TextTranslated by Google
Response from Property: Dear customer, we are very sorry for the inconvenience caused to you during your stay. Xiaowei is deeply sorry. Xiaowei has notified your feedback to the relevant departments to make corresponding adjustments. Thank you very much for your willingness to give us feedback on your stay experience. It is because of customers like you that our Vienna International has reached a new high. We sincerely welcome you to visit Vienna Hotel again in the near future to test our achievements. Thank you, and wish you a safe journey and all the best!
Qidufeifanzhizhu
Superior Room (2 beds)
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 17, 2024
The room was very satisfactory. No matter which city I go to, I always stay at Vienna Hotel. I am a loyal fan of this hotel! Great!
Original TextTranslated by Google
Response from Property: I am so excited to see your praise for us. Your recognition is our greatest motivation! We will continue to do better and look forward to meeting you next time. Waiting for you~
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 17, 2024
It's my second time staying in this hotel. The overall effect is very good. The front desk service is also very thoughtful. I forgot a kettle and contacted the front desk. They immediately packed it and sent it to me by express. I am generally satisfied.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to evaluate us. Xiao Wei will definitely keep up the good work and strive for your full praise, just for a better encounter and a better start!
Guest User
Superior Room (2 beds)
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 7, 2024
The room is very clean with a separate bathroom for wet and dry areas. It is very comfortable for a family of five to stay in. The front desk lady is very nice and sent us breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support to our hotel. Your affirmation is our greatest motivation. It is also our greatest responsibility to make you feel comfortable. Thank you again. You are welcome to come home often. Xiao Wei wishes you good luck in your work and a step-by-step promotion!
Guest User
Executive Double Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is clean and spacious with everything in it. The service is very thoughtful and worth recommending. The front desk lady is very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for sharing your stay experience with us and providing valuable comments and suggestions for our work! We have made improvements in time. We failed to leave you a perfect memory this time. We look forward to making up for it next time (give us a chance!). We are working hard and look forward to your witnessing! Wish you all the best!
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 14, 2024
The environment is very good, the service attitude is also very good. I found that I left something in the hotel and helped me pack it up and delivered it to my home. It is very close to the mall, there are many delicious foods, and there are also many takeaways! Personally, I think the superior room type is more comfortable than the deluxe room type
Original TextTranslated by Google
Response from Property: Seeing your recognition of Xiaowei, I am so excited that I can't express it in words. It's hard to find a soulmate who understands you! We use the best and most practical things to make your experience warm and stress-free, practical but not flashy. Your feelings are an affirmation of us! We will continue to work hard!
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 3, 2024
This time I came to Guangzhou and stayed at Vienna Hotel. The room was clean and the service was thoughtful. It was a correct choice. I give them a thumbs up. I will consider them first next time I come.
Original TextTranslated by Google
Response from Property: I am so excited to see your praise for us. Your recognition is our greatest motivation! We will continue to do better and look forward to meeting you next time. Waiting for you~