To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Bad security attitude, will not stay in the future
It's like you owe a security guard millions of dollars, are you fucking?
Facilities: old
Hygiene: OK, quite satisfactory
Environment: so-so
Service: Poor
I will never consider staying in this hotel again in the future, and I don't want to spend money to buy it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at GreenTree Inn Hotel. I am very sorry that your stay has disappointed you. We apologize for this. We will seriously study the problems you mentioned, actively rectify and improve service quality. The hotel also has a plan to renovate and is currently sorting out the plan. I hope you will give us a chance to make up for it and provide you with a satisfactory experience during your next stay. I also hope that Greentree Inn will become your first choice in Panyu, Guangzhou. Please allow us to express our sincerest apologies to you again. We hope to invite you to stay again in the near future. We will continue to do better, GreenTree Inn, waiting for your return!
Guest User
Discount Double Room
Stayed in Apr 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 12, 2023
The hotel is really clean and every detail has been thought of.
The breakfast dishes are rich and unique. The service attitude is very good and the environment is also good. This is a hotel that makes others feel at ease
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing GreenTree Inn Hotel and for your recognition and praise of our waiter services. Our hotel has always been committed to creating a "home" feeling for guests, so that every guest can feel "home" before or during check-in. The warmth and comfort of home. The hotel also has many supporting facilities, self-service laundry room, dryer, etc. It is also our job to provide you with warm and friendly service. I hope you will always choose our hotel and look forward to your next visit! Green Tree Inn, waiting for your return!
Guest User
Standard Double Room
Stayed in Mar 2023
Business travelers
1 review
3.5/5
Posted on Mar 16, 2023
The service attitude of Xiaofang at the front desk is good. The room is clean and has no peculiar smell. The ventilation is good and the sound insulation effect is good. The breakfast is rich and healthy. You need to swipe your card to get on the elevator. It is safe to have security guards on duty at night. The location is obviously easy to find, with its own parking lot, the lobby is clean and bright, the environment is also very good, the facilities are in place, and the price is high
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at GreenTree Inn Hotel and for your five-star praise in all aspects of our hotel. All the hotel staff are encouraged by this. Inspection and inspection by the foreman provide guarantee for the guest's accommodation hygiene standard, so that the guest can live at ease and sleep comfortably. All the staff of GreenTree Inn have been on the road. It is a great honor to be recognized and trusted by you. We look forward to your visit again and wish you a pleasant journey!
Guest User
Discount Double Room
Stayed in Feb 2023
Other
1 review
5.0/5
Outstanding
Posted on Feb 22, 2023
This time I came here for an exam. After checking in, I found that the GreenTree Inn is really good. First of all, it was almost afternoon when I came to check in. The service attitude of the front desk staff was very good, and they patiently pointed out to us the nearby food street; when I went to the room, I found that there was a quite large parking lot behind, with facilities and equipment Those are also fully furnished and there is a laundry room! ! ! It is a savior for lazy people; you need to swipe your card to enter the elevator, which is very safe! The sanitation of the room is very clean, and the environment is also very good. It is simply the hotel of choice for travel! ! ! Very good value for money. Recommended to stay
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing GreenTree Inn Hotel and commenting for us so carefully. From your comments, we can feel that your experience of staying this time is good. Your satisfaction is the driving force for us to keep moving forward. The hotel is located at No. 13, Bangjiangdong Village Section, Lian Road, Dalong Street City, Panyu District, Guangzhou. There is also a bus stop directly at the entrance of the hotel to the subway station of Panyu Square Line 3. The whole journey is only 12 minutes away. The transportation is convenient. There is a parking lot in the hotel. Charges. The hotel provides a buffet breakfast. The breakfast is rich in variety, healthy and delicious. Green Group members can enjoy it for free. If you don’t have a member, you can buy it directly at the front desk. The price is affordable. I hope you will continue to choose us next time you have the opportunity. All the staff of GreenTree Inn look forward to your visit again. I wish you smooth work and a happy life!
Leung
Standard Room (2 beds)
Stayed in May 2024
Travel with friends
1 review
2.5/5
Posted on May 3, 2024
The room is unhygienic
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will inform relevant departments to improve the quality of hygiene. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Discount Double Room
Stayed in Mar 2023
Business travelers
4 review
2.0/5
Posted on Mar 14, 2023
The hotel network is full of signal cards, the facilities and equipment are old, and the overall experience is poor.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at GreenTree Inn. We are very sorry to disappoint you this time. We are deeply sorry for this. We will seriously study the issues you mentioned and actively rectify them. The hotel also has plans to renovate and is currently sorting out the plan. . We hope you will give us a chance to make amends and provide you with a satisfactory stay experience during your next stay. We also hope that GreenTree Inn Hotel will become your first choice in Panyu, Guangzhou. Please allow us to express our most sincere apologies to you again. We hope to invite you to stay and experience it again in the near future. We will continue to work hard to do better. GreenTree Inn is waiting for you to come back!
Guest User
Deluxe Double Room
Stayed in Mar 2024
Business travelers
4 review
1.0/5
Posted on May 6, 2024
Garbage in the garbage
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at GreenTree Inn. We are very sorry to disappoint you this time. We are deeply sorry for this. We will seriously study the issues you mentioned and actively rectify them. The hotel also has plans to renovate and is currently sorting out the plan. . We hope you will give us a chance to make amends and provide you with a satisfactory stay experience during your next stay. We also hope that GreenTree Inn Hotel will become your first choice in Panyu, Guangzhou. Please allow us to express our most sincere apologies to you again. We hope to invite you to stay and experience it again in the near future. We will continue to work hard to do better. GreenTree Inn is waiting for you to come back!
Guest User
Guestroom (2 beds) (Special promotion, no window)
Stayed in Sep 2022
Family
24 review
2.2/5
Posted on Sep 11, 2022
The room facilities are older, the service attitude is average, the wifi and phone prompts have not been updated, the plugs are loose, the ventilation fan makes a loud noise, and the water output from the faucet is unstable.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at GreenTree Inn. We are very sorry to disappoint you this time. We are deeply sorry for this. We will seriously study the issues you mentioned and actively rectify them. The hotel also has plans to renovate and is currently sorting out the plan. . We hope you will give us a chance to make amends and provide you with a satisfactory stay experience during your next stay. We also hope that GreenTree Inn Hotel will become your first choice in Panyu, Guangzhou. Please allow us to express our most sincere apologies to you again. We hope to invite you to stay and experience it again in the near future. We will continue to work hard to do better. GreenTree Inn is waiting for you to come back!
Anonymous User
Discount Double Room
Stayed in Nov 2021
Other
3 review
1.2/5
Posted on Nov 14, 2021
It should be the worst hotel I've ever stayed in. It shouldn't be called a hotel. It's just a guest house with a bathing center downstairs. I don't know how to get such a high score. The room equipment is very old. It can be said that it is left over from the 70s. The ventilation sound of the toilet is comparable to that of an engine. Fortunately, I brought my own disposable quilt and so on. The surrounding environment is relatively remote, refreshing my understanding of Guangzhou, girls are not recommended to stay.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at GreenTree Inn Hotel. We regret that your experience during your stay in the hotel has left you with a bad impression. We will work hard to improve the sanitation of the hotel environment. The hotel renovation plan has been put on the agenda. We will be very honored if you have any suggestions or suggestions to us. GreenTree Inn is a national chain hotel. It is not managed by the same owner as Muzu Chess, and has no connection with our hotel. The hotel is located at No. 13, Bangjiangdong Village Section, Lian Road, Dalong Street City, Panyu District, Guangzhou City. There is also a bus stop at the entrance of the hotel directly to Line 3 of Guangzhou Panyu Square Subway Station. The whole journey takes about 12 minutes by car and the transportation is convenient. I hope you will stay as a guest of our hotel next time. If you have any questions and need our help, please communicate with us in time, and we will do our best to solve the problem! We will continue to work hard to maintain and improve our services, to do better, look forward to your next visit, and wish you a happy life!