Shangmei Hotel (Guangzhou Xialiang Metro Station) Guest Reviews
4.6/5
Very Good
1802 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
Filter by:
Sort by:
All reviews(1802)
Positive reviews(1770)
Reviews with photos/video(967)
Great value for money(59)
Convenient parking(56)
Classy environment(46)
Friendly front desk staff(33)
Stayed multiple times(13)
Poor air conditioning(11)
Delicious breakfast(10)
Perfect for business trips(8)
Negative reviews(32)
Alaa Kamoona
Business Double Bed Room (Skin-Friendly Shower, Private Office Area, Bright Natural Light)
Stayed in Nov 2024
Solo travelers
4 review
4.5/5
Great
Posted on Nov 4, 2024
The place is good, clean, but it's far away from center
The price is also good, so if you are staying for long time it and use metro then i think it will be suitable for you.
Response from Property: Dear friend,We regard this heartfelt comment as a treasure and keep every word in our hearts. The words about recognition that you typed lightly on the keyboard made us feel the meaning of persistence. We will definitely persevere with good quality with your support.
Response from Property: 【 🎀 Free foot soaking service 🎀】 Dear guest, thank you for your recognition of us. Every bit of our guest's needs is the direction we sincerely strive for. We will work harder to create a comfortable environment and look forward to providing you with more perfect service for your next trip. Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to get to [Guangzhou Baiyun International Airport], 5 minutes to [Xialiang Subway Station] and [Baiyun Dongping Subway Station]. You can visit [Beijing Road Pedestrian Street], [Shangxiajiu Pedestrian Street], [Baiyun Mountain Scenic Area], [the Pearl River Night Tour], [Guangzhou Tower] and [Tianhe City] by subway. The surrounding businesses, cinemas and other entertainment facilities gather. KFC, McDonald's, Guangdong, Sichuan, Hunan cuisine Chaoshan cuisine and various flavored restaurants are readily available, and the hotel offers free parking spaces. Supporting services include chess and cards, foot baths, Cantonese tea restaurants, self-service laundry rooms with ironing, conference rooms, and cute robot deliveries. We welcome you to come again.
GADAM
Comfy Double Room (Without Window)
Stayed in Oct 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 20, 2024
very good
Response from Property: 「🚗免費停車🅿️+24小時管家服務+自助洗衣房🌹」親愛的客人朋友您好,歡迎您入住尚美酒店,非常感謝您對我們服務人的認可並加以好評,我們酒店的所有工作人員都是秉承服務至上的工作準則,爭取讓每一位客人流連忘返,能夠讓您旅途添加愉快是我們最終的追求,我們時刻歡迎您的再次到來~我們酒店位於廣州白雲區太和,20分鐘可以直達【廣州白雲國際機場】,【夏良地鐵站】【白雲東平地鐵站】5分鐘車程可達,廣州遊玩【北京路步行街】【上下九步行街】【白雲山風景區】【珠江夜遊】【廣州塔】【天河城】均可地鐵直達,周邊商業、影院等娛樂配套齊聚,KFC、麥當勞、粵、川、湘菜、潮汕菜等各種風味餐館一應俱全,酒店擁有【免費停車位】,配套服務有【棋牌】【足浴】【粵式茶餐廳】【自助洗衣房含熨燙】【會議室】【呆萌機器人送物】等等,歡迎尊貴的您再次到來。
Guest User
Business Double Bed Room (Skin-Friendly Shower, Private Office Area, Bright Natural Light)
Stayed in Oct 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 15, 2022
henhaodejiudian
Response from Property: [❤❤Early morning check-in, late check-out at 16:00❤❤]Dear customer, thank you for your stay and your 5-star review, but you did not leave too many words, which made me start to speculate. Still not satisfied? Or is there something that is not satisfactory to you? All this made me think deeply. We look forward to giving you a more perfect stay experience next time you stay! The hotel integrates guest rooms, conferences, chess and cards, and tea art. There are Hunan restaurants, pork belly, chicken and other delicacies nearby. There is no deposit required for check-in and no room inspection for check-out, providing you with a convenient and comfortable trip.
Response from Property: [❤Free late check-out until 14:00❤] Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. The store is about 10 minutes' drive from Longgui Subway Station, covered by many bus stops such as Longgui Intersection and Longxing West Road. It is about 23 minutes from Baiyun Mountain Scenic Area and Yongxing Commercial Street is nearby. Within easy reach, there are many delicious foods and convenient shopping. Whether you are on a business trip or on leisure vacation, we will definitely meet your travel needs and provide you with high-quality services to make you feel more comfortable and happy. Looking forward to visiting again and wishing you a pleasant journey!
Gualadeliangxiahoudun
Comfy Double Room (Without Window)
Stayed in Nov 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Facilities: Complete facilities
Sanitation: Very clean
Environment: Very warm
Service: The front desk lady is very nice
Original TextTranslated by Google
Response from Property: [🍔🍔Breakfast service for lazy people🍱🍱] Dear, your satisfaction is the best encouragement for us. It is our responsibility and direction to provide every guest with comfortable and home-like service quality. Our intention is hope It can bring comfort to you who are tired from running around. Remember to follow us and recommend us to your friends. We sincerely look forward to the visit of you and your friends, and wish you a happy life! Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach [Guangzhou Baiyun International Airport], [Xialiang Metro Station] and [Baiyun Dongping Metro Station] in 5 minutes by car. When visiting Guangzhou, [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Canton Tower] and [Teem City] are all directly accessible by subway. Surrounded by businesses, cinemas and other entertainment facilities, KFC, McDonald's, Cantonese, Sichuan, Hunan cuisine, Chaoshan cuisine and other flavors Restaurants are all available, the hotel has [free parking spaces], and supporting services include [chess and cards] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [meeting room] [cute robot delivery] and so on. Welcome to visit us again.
Guest User
Comfy Double Room (Without Window)
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 24, 2024
My friend was very satisfied with the stay. The cheap price including parking is really a good deal. The room is not big, it is good for one person to live in. It saves money and has a high cost performance. The surrounding environment is OK. There is a small night market nearby. There are many stalls at night. You can go shopping. The hotel laundry room is also good. There are two washing machines and a dryer. You need to wait when there are many people, but it is also very convenient. The service and hygiene are also good. The staff are very friendly
Original TextTranslated by Google
Response from Property: [💾💾Business Printing and Copying Service📑📑] We always believe that good reputation and service must spread from your satisfaction. At the same time, we are honored to provide you with high-quality services. Thank you for such a good review of us. Your praise is the greatest encouragement to us. We will continue to work hard. You are welcome to follow us at any time. We hope that we can bring you a new experience next time. We sincerely look forward to your visit again. We are here waiting for you~ We The hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach [Guangzhou Baiyun International Airport], [Xialiang Metro Station] and [Baiyun Dongping Metro Station] in 5 minutes by car. When visiting Guangzhou, [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [ Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Canton Tower] and [Teem City] are all directly accessible by subway. Surrounded by businesses, cinemas and other entertainment facilities, KFC, McDonald's, Cantonese, Sichuan, Hunan cuisine, Chaoshan cuisine and other restaurants It has everything, the hotel has [free parking space], supporting services include [chess and cards] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [meeting room] [cute robot delivery] and so on, welcome Your honor is here again.
Guest User
Comfy Double Room (Without Window)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 22, 2024
Every time I come here on business, I stay at this hotel. The rooms are different, large and small, cheap, and good quality. Basically, they are within our reimbursement range. The main reason is that I think it is clean. There is a laundry room, which is convenient for us to stay for a few days. The service attitude of the housekeeper is very good, and sometimes she will help us hang clothes!!! In addition, the bathing space of the hotel is very good. Whether it is a cheap room or a better room, it is all marble tiles, non-slip, clean and upscale. I pay more attention to the environment and convenience of the bathroom, so I always like to stay in this hotel. I highly recommend it.
Original TextTranslated by Google
Response from Property: 【👚👚Self-service laundry service🌸🌸】Hello, guests! Natural, comfortable and fresh check-in environment, we believe that guests are friends, provide meticulous neighborhood services, is a hotel with warmth and humanistic feelings, starting from the hotel, not only the hotel, the flowers are blooming on the road, looking forward to your return~ Our hotel is located in Taihe, Baiyun District, Guangzhou, 20 minutes to Guangzhou Baiyun International Airport, [Xialiang Subway Station] [Baiyun Dongping Subway Station] 5 minutes drive away, Guangzhou tour [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Guangzhou Tower] [Tianhe City] can be directly reached by subway, surrounding commercial, cinema and other entertainment facilities gathered, KFC, McDonald's, Guangdong, Sichuan, Hunan cuisine, Chaoshan cuisine and other flavors restaurants are all available, the hotel has [free parking spaces], supporting services include [chess] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [conference room] [cute robot delivery] and so on, welcome your distinguished visit again.
Guest User
Grand Double Bed Room (Trendy Large Bathtub, Wet-Dry Separation, Cotton Skin-Friendly Antimicrobial Bedding)
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Nice scenery, the lady at the front desk was nice, and she also delayed check-out!! Thumbs up
Original TextTranslated by Google
Response from Property: 【🍔🍔 Lazy breakfast service🍱🍱】Dear guests, thank you very much for your praise of our hotel. It is our attentive service that can enter your heart. Your satisfaction is just our starting point. We are lucky to accompany you on your journey and add a brilliant color to you. We are a warm place with affection and righteousness. I hope you will accompany you all the way. Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach Guangzhou Baiyun International Airport, and 5 minutes to drive to Xialiang Subway Station and Baiyun Dongping Subway Station. You can go to Beijing Road Pedestrian Street, Shangxiajiu Pedestrian Street, Baiyun Mountain Scenic Area, Pearl River Night Tour, Guangzhou Tower and Tianhe City by subway. There are many entertainment facilities such as KFC, McDonald's, Guangdong, Sichuan, Hunan cuisine, Chaoshan cuisine and other restaurants. The hotel has free parking spaces, and supporting services include chess and cards, foot bath, Cantonese tea restaurant, self-service laundry room with ironing, meeting room, cute robot delivery, etc. Welcome to come again.
Guest User
Comfy Double Room (Without Window)
Stayed in Nov 2024
Booked for others
2 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The surrounding environment is good, and there is a parking lot, which is very convenient. The service here is also very good. The hygiene is also in place. I come here often.
Original TextTranslated by Google
Response from Property: 【🌈Free parking🅿🅿】Thank you for your good review, we always believe that the harder you work, the luckier you will be! Because of your 5-point praise, we will not forget our original intention and our roots, and we will continue to do so! Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach [Guangzhou Baiyun International Airport], [Xialiang Metro Station] and [Baiyun Dongping Metro Station] in 5 minutes by car. When visiting Guangzhou, [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Canton Tower] and [Teem City] are all directly accessible by subway. Surrounded by businesses, cinemas and other entertainment facilities, KFC, McDonald's, Cantonese, Sichuan, Hunan cuisine, Chaoshan cuisine and other flavors Restaurants are all available, the hotel has [free parking spaces], and supporting services include [chess and cards] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [meeting room] [cute robot delivery] and so on. Welcome to visit us again.
Anonymous User
Comfy Double Room (Without Window)
Stayed in Oct 2024
Other
9 review
5.0/5
Outstanding
Posted on Oct 23, 2024
The room is OK, very comfortable, not noisy, there is also midnight snack downstairs, parking is also convenient, five-star praise
Original TextTranslated by Google
Response from Property: 【👚👚Self-service laundry service🌸🌸】Hello, guest officer! A natural, comfortable and fresh stay environment. We believe that guests are friends and provide meticulous neighborhood services. It is a warm and humane hotel. It starts from the hotel and does not stop at the hotel. Flowers bloom on the road and we look forward to your return~ Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach [Guangzhou Baiyun International Airport], [Xialiang Metro Station] and [Baiyun Dongping Metro Station] in 5 minutes by car. When visiting Guangzhou, [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Canton Tower] and [Teem City] are all directly accessible by subway. Surrounded by businesses, cinemas and other entertainment facilities, KFC, McDonald's, Cantonese, Sichuan, Hunan cuisine, Chaoshan cuisine and other flavors Restaurants are all available, the hotel has [free parking spaces], and supporting services include [chess and cards] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [meeting room] [cute robot delivery] and so on. Welcome to visit us again.
Guest User
Comfy Double Room (Without Window)
Stayed in Sep 2024
Travel with friends
4 review
0.5/5
Posted on Sep 16, 2024
The service attitude was very bad when checking in, as if I owed him a few hundred dollars. The cleaning lady was also very casual and didn't care about her image. I complained. When I checked in to the room, the phone and the air conditioner were very loud. The bed sheets were also very dirty. The facilities were not good. The shower head was broken when I took a shower. After the shower, I wanted to soak my feet, but the 💦 was thrown everywhere and wet my clothes. There were obvious water marks in the bathroom and they were not wiped off. There was dust. The overall service was not good, the attitude was not good, and the stay was uncomfortable.
Original TextTranslated by Google
Response from Property: We have recorded your feedback and we will rectify it as soon as possible. We will also strengthen service training in the future to improve the service level of all aspects of the hotel. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problems with the room equipment, the hotel engineering department has strengthened maintenance to ensure that you will not have to worry about it next time you stay. We are deeply sorry for the inconvenience caused by such problems.
Guest User
Business Double Bed Room (Skin-Friendly Shower, Private Office Area, Bright Natural Light)
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Good environment, good service, there is a laundry room on the 9th floor, dryers are available, there is a parking lot nearby, it takes 3-4 minutes to walk, the room is clean and hygienic, there are many snacks, the cost performance is high, I will come again next time
Original TextTranslated by Google
Response from Property: 【🎀Free Foot Soaking Service🎀】Dear friends, hello: We regard this heartfelt comment as a treasure and will remember it every word. All the words about recognition that you type as you tap the keyboard make us feel the meaning of perseverance. We will definitely maintain good quality with your support. Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach [Guangzhou Baiyun International Airport], [Xialiang Metro Station] and [Baiyun Dongping Metro Station] in 5 minutes by car. When visiting Guangzhou, [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Canton Tower] and [Teem City] are all directly accessible by subway. Surrounded by businesses, cinemas and other entertainment facilities, KFC, McDonald's, Cantonese, Sichuan, Hunan cuisine, Chaoshan cuisine and other flavors Restaurants are all available, the hotel has [free parking spaces], and supporting services include [chess and cards] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [meeting room] [cute robot delivery] and so on. Welcome to visit us again.
Guest User
Business Double Bed Room (Skin-Friendly Shower, Private Office Area, Bright Natural Light)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The service of the lady at the front desk was very good. The room was very clean. The transportation was convenient. The stay was very comfortable. There was also a robot delivering breakfast. What a thoughtful service.
Original TextTranslated by Google
Response from Property: 【☀️Free parking, self-service laundry room🌸, late check-out at 14:00❤️】Dear guests, thank you very much for your good comments on our hotel and recognition of our employees. We will continue to work hard to live up to your good comments. I hope that we can continue to make you 100% satisfied when we meet you next time. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey~
Guest User
Comfy Double Room (Without Window)
Stayed in Jul 2024
Other
4 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Free parking, robot food delivery, clean rooms, laundry room, and the dryer was just right after the recent rain.
Original TextTranslated by Google
Response from Property: [❤Free late check-out until 14:00❤] Thank you very much for your careful review. Providing you with high-quality service is our unremitting pursuit. We will continue to work hard to improve the hotel's service quality to a higher level and make the concept of friends even more Interpretation will definitely become your cordial partner on the journey. We sincerely invite you to stay again. There are more surprises waiting for you to experience! Our hotel is located in Taihe, Baiyun District, Guangzhou. It takes 20 minutes to reach [Guangzhou Baiyun International Airport], [Xialiang Metro Station] and [Baiyun Dongping Metro Station] in 5 minutes by car. When visiting Guangzhou, [Beijing Road Pedestrian Street] [Shangxiajiu Pedestrian Street] [Baiyun Mountain Scenic Area] [Pearl River Night Tour] [Canton Tower] and [Teem City] are all directly accessible by subway. Surrounded by businesses, cinemas and other entertainment facilities, KFC, McDonald's, Cantonese, Sichuan, Hunan cuisine, Chaoshan cuisine and other flavors Restaurants are all available, the hotel has [free parking spaces], and supporting services include [chess and cards] [foot bath] [Cantonese tea restaurant] [self-service laundry room including ironing] [meeting room] [cute robot delivery] and so on. Welcome to visit us again.