47، 49 Rue Allal Ben Abdellah, Tangier, Tanger-Tetouan-Al Hoceima, 90000, MoroccoView Hotel Details
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Hotel Chellah Guest Reviews
3.5/5
33 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.5
Amenities3.5
Service3.5
Cleanliness3.5
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All reviews(33)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(8)
Steve101
Triple Room
Stayed in Sep 2023
Travel with friends
1 review
3.7/5
Posted on Sep 29, 2023
Stayed here many times, very good central location. Rooms of variable quality, a few have balconies, plenty hot water, nice pool and garden, unfortunately deckchairs are no longer allowed in garden...only round the pool.
Breakfast is OK, bit expensive, nice cafes just round corner offer better coffee and value.
Garden used as gaint bar / restaurant / spanish caberet in summer evenings, can be noisy in pool side rooms, in evening, but I dont mind it.
Saaraaa
Twin Room
Stayed in May 2024
Family
29 review
4.0/5
Very Good
Posted on Jun 8, 2024
Nice hotel friendly stuff good location
Anastasia
Twin Room
Stayed in Apr 2024
Other
5 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Stayed overnight. All liked it.
They took it without food. The room is large and bright. The service is fast (we needed 2 beds, the maid came and arranged it).
I was left with wonderful impressions.
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Guest User
Double Room
Stayed in Oct 2023
Family
22 review
4.0/5
Very Good
Posted on Oct 12, 2023
old hotel
Non-hotel pension type rooms
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Discover35887393186
Stayed in Feb 2024
Other
4.0/5
Very Good
Posted on Feb 10, 2024
Situated in the busy centre of Tangier this is a good choice for a few nights. It seems to be quite an old historical building. The bathroom was quite badly-lit. Check-in was very quick and most of the staff were pleasant. Breakfast was good with the option of omelettes and pancakes made to order. There is also a garden and swimming pool. They also arranged a taxi to the airport for a relatively good price of 150 Dh.
Guest User
Stayed in Aug 2023
Family
1.0/5
Posted on Aug 26, 2023
Our experience with the restaurant in particular was not pleasant. Rude and unprofessional staff who didn’t keep their promises and were highly disorganized. We called 2 days prior to book a table for our whole family and explained that we wanted to celebrate dad’s birthday and bring a cake, ”no problem with that” - they said. However, when we were there, the restaurant was full and the lack of organization from the staff made it so difficult to be available. We had to wait for 20 to 30 minutes sometimes for a waiter to make a request. After finally finishing our meal I called multiple waiters for the cake surprise, which we had already given them at arrival. They kept promising to bring it but didn’t. My husband then had to go address the issue to the “head waiter“ but the latter ignored him and didn’t even give him a minute of his time. Later on, I called the same “head waiter“ and he responded with an unacceptable attitude blaming me for “giving him extra work“ and for not remembering to whom I gave the cake. By the time they “found” the cake - mind you there was only one other person celebrating their birthday- we were too tired and disappointed so we paid and left. Having worked at foodservice, I understand the pressure of working such a demanding job. However, being rude and blaming your client for your mistake cannot be tolerated. With organization and politeness, our experience might have been different and better with Chellah Restaurant. For now, I do not recommend and will not go back.
Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 19, 2023
I had already stayed there in June. Very nice rooms, attentive staff, magnificent pool terrace restaurant, excellent cuisine and VERY friendly prices. I am going back with great pleasure in November and I recommend it.
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Guest User
Stayed in Sep 2023
Other
5.0/5
Outstanding
Posted on Sep 7, 2023
Beautiful hotel, old, typical, the staff is discreet and adorable. Beautiful location, ideal for experiencing the real life of Tangier. So many choices of restaurants around, if you want to experience local life like me. In summer, there is also a musical atmosphere every evening, listening to Mr. Nordine sing Sinatra, Paco... and others... there is just a good soul for those looking for authenticity. Mr. Yassine the smiling and helpful receptionist, all the staff are pleasant! Very good 15 day stay! I strongly recommend 😍
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Guest User
Stayed in Aug 2023
Family
1.0/5
Posted on Aug 28, 2023
The bellboys were all friendly, the girl at the reception was very pitiful. Correct breakfast. Pitiful rooms. We were advised to this hotel by Rocío de Alcón Viajes de Estepona. We waited forever to check in when there wasn't a single customer. They use how to claim some rooms and in the end they give you others that are not even the shabbiest pension. A NIGHTMARE.
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Guest User
Stayed in Aug 2023
Other
2.0/5
Posted on Aug 18, 2023
The main advantage of the Chellah hotel is its location, right in the center, next to bars and restaurants, close to the beach. I was lucky enough to be given a "new" room, re-decorated, clean, very good bedding, bathroom in good condition, view of the swimming pool and the restaurant (and therefore the noise that goes with it). ). The cleaning lady had the unfortunate tendency to turn off the air conditioning and open the window (in the middle of August, I'll let you imagine the temperature when you returned to the room). For the rest, the overall decoration is very dated (common areas remained blocked in 1973...), no bath towels for the swimming pool, no hair dryer in the room, no mini bar, 2 French TV channels. ..failed welcome at the restaurant the first evening (after 10 minutes of waiting, I left without any contact with one of the waiters), on the second evening I was finally able to have dinner (heavy bill...). Too bad because this hotel has great potential but is poorly exploited.
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Guest User
Stayed in Aug 2023
Couples
1.0/5
Posted on Aug 9, 2023
A restaurant reservation was made by phone in the afternoon for the same day. The person listening was very attentive and provided us with the information requested. When we arrived there, we were shocked that the reception staff blocked our access under the pretext that it was full! Something never seen anywhere.
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Guest User
Stayed in Jan 2023
Solo travelers
2.0/5
Posted on Jan 31, 2023
Stayed in room 234, contracted with Agoda according to the unfriendly receptionist, that is what I deserve for contracting with Agoda and saving 5 euros Good air conditioning, the closet did not use it, it had insect eggs, the window from the 60s does not close the room. to the street with traffic noise beeping a disco bar just downstairs noisy, comfortable bed, mini television without connection to uiffi antenna only in room, passable breakfast good fruit, lady making her crepe type pasta very delicious freshly made, the best thing is the garden and pool nights enlivened with music affordable drinks price, to be honest with the review the second day they offered me a change of room, I did not accept because it faced the street and I did not want to change the noise of the music for the smell of the kebap in common areas Very clean hotel that was spectacular in its day and they do not want to invest in renovating, they paint the walls and that's it, I hope they publish my opinion about my stay so that no one goes through the experience that I have had so that they know where they are staying from July 30 to 2 August room 234
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Guest User
Stayed in Jul 2023
Family
3.0/5
Posted on Jul 12, 2023
The hotel is very well located right next to the center of Tangier, it is clean, the staff is friendly. The swimming pool is a bit small and there is not a lot of choice for breakfast, dinner is disappointing. Overall it's a good hotel
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Guest User
Stayed in Jul 2023
Family
3.0/5
Posted on Jul 8, 2023
Very large hotel, the rooms are clean, but the old age of the hotel is evident, the building is quite old and the bathrooms have a bathtub (which some people will like). Additionally, the staff is very helpful. There is also a fairly quiet swimming pool.
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Guest User
Stayed in Apr 2023
Other
2.0/5
Posted on Apr 23, 2023
The hotel is located on the road in Tangier, near the center, the solution chosen was half board. In the evening dinner was not a buffet, but the dining room was very dirty, the floor was full of crumbs and there were empty paper bags thrown on the floor. At least the room was comfortable and clean. Breakfast no comment, the crumbs and paper bags were still on the floor, furthermore on the table there were open sugar sachets but they had already been there for a few days, also because both breakfast and dinner were just me and my husband, furthermore, at breakfast we waited for the room to open, so as there was no one there before us the sugar sachets had been there for who knows how long. It's a shame that it's so dirty, the hotel could be enhanced given its strategic position