Calman Apartment (Guangzhou Fangcun Metro Station) Reviews
Calman Apartment (Guangzhou Fangcun Metro Station)
Building 1, Vanke Haishang Chuanqi, Taihe Street, Liwan District, Guangzhou, Guangdong, ChinaView Hotel Details
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Calman Apartment (Guangzhou Fangcun Metro Station) Guest Reviews
3.2/5
1173 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location3.2
Amenities3.2
Service3.3
Cleanliness3.2
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All reviews(1173)
Positive reviews(992)
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Loved the view(21)
Friendly front desk staff(20)
Close to metro(20)
Average sound insulation(14)
Negative reviews(181)
Guest User
A Cell Double Bed Room
Stayed in May 2024
Other
1 review
1.5/5
Posted on May 2, 2024
The guy at the front desk was very polite, but there was a problem with the system. We had to wait two hours to check in. After finally checking in, there was no shower gel, shampoo, slippers, hair dryer, or water dispenser. There was dust and hair everywhere. I just endured it and rested. I was woken up by bug bites in the middle of the night. I wanted to open the refrigerator to find some ice cubes, but found that the bugs were nesting here. It was densely packed with bugs 🐛. Don't turn on the air conditioner. It smells very musty and there are spiders inside.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
Queen Room
Stayed in Apr 2024
Solo travelers
3 review
1.0/5
Posted on Apr 21, 2024
A and B are two small rooms on the upper and lower floors of a room. All the locks are password locks, and the outermost door (password lock) can be pushed open directly, and it can't be locked at all.
The room is small and the sound insulation is poor. The door frame has fallen off and is placed against the wall. There is also a small compartment next to the water heater for unknown purposes. There are broken chairs, empty beer bottles, and dirty towels inside, which is very disgusting.
The store is very small, and there are cardboard boxes piled up outside the front desk. Things like sheets and towels are leaking outside. It is hard to imagine that this is directly used by people.
The service attitude of the front desk is also very poor. He huddled behind the computer and played with his mobile phone. He ignored any questions asked; the front desk was not together with the room where he lived. When asked how to get there, he sat there and raised his hand. He had to go around and ask again before he could talk properly; he refused to change the room even when he asked him to change it. He said that we checked in at noon and couldn't change it at night. He talked a lot before saying that he would deduct money. He finally changed it after paying him more money, but the lock of the second room was also broken.
He ran away overnight. I just treated these two hundred yuan as a beggar and I was too lazy to argue with him anymore.
I didn't expect it to be so bad at the time, I only took this photo. They can't even guarantee safety and hygiene! If you don't want to do business, don't do it!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
2 review
0.5/5
Posted on Apr 18, 2024
The room was very dirty, with mold and stains all over the walls and floors. There were many bugs in the toilet, and the toilet seat was not cleaned. The most outrageous thing was that there was water left by the previous tenant in the kettle, which proved that the cleaning staff did not clean the kettle at all.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
I Style Stylish Double Bed Room
Stayed in Apr 2024
Business travelers
3 review
1.0/5
Posted on Apr 13, 2024
The accommodation cost over 200 yuan, but the experience was extremely bad. I really couldn't stand it. The room was small, and the floor was filthy. I checked in after a business trip and didn't take a closer look. As a result, I found a pair of unclaimed underwear stuck on the mirror light in the bathroom the next day. How dare you charge over 200 yuan for such sanitary conditions? It's not as good as the 60 yuan hotel I stayed in. It's a rip-off, a rip-off! Please be careful when booking a room! Be careful to avoid rip-offs!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
Queen Room
Stayed in Apr 2024
Travel with friends
1 review
1.7/5
Posted on Apr 6, 2024
Check-in experience: very poor
In summary, three trips resulted in a very poor experience.
This is my second time staying in this hotel. The first time I felt okay, but this time I was really disappointed.
We purchased a B-grade king-size bed room (see Figure 1). When we entered the first room opened by the front desk, we found that it did not match the picture provided on the software (see Figure 2). It was clearly a special room style, so I asked the front desk, and he said that this was the type we booked, because the bed in the room was 1.5, while the special room was 1.3. Can the special room be changed into a king-size bed room by changing the bed? I provide evidence to prove that it is a special room - from the picture of the special room, it looks like a very small room without a sofa, and there is indeed only one chair in this room. In addition, the toilet has a transparent glass door and no curtain. If it is a B-grade king-size bed room that can accommodate two people, even if very close people live together, is such an unobstructed toilet too open? But if it is a special room for one person, there is really no need for a curtain. We booked a room with a sofa and slightly larger than the special room, not a room that you can just perfunctorily deal with by changing a bed.
Then I reported this to the front desk, and he said it was arranged by the boss. I thought he was also an employee and didn't want to make things difficult for him, so I asked him for the boss's WeChat account and wanted to talk to the boss about this issue. As a result, I sent two verification messages but didn't get a reply, and there was not even a reply to the verification message. I should have called the phone number or dialed 12315. It was late that day and I didn't want to continue to pester and waste time. The front desk said that if I wanted to change to the B-level double bed room in the picture, I would have to pay the price difference (Figure 3), and finally I had to pay the price difference to change my room. I don't know if this is a means for them to sell at a low price during the holidays and then make money by paying the price difference.
The front desk changed me to the second room, and I found that it was not cleaned as soon as I entered (Figure 4). I reported it to the front desk again, and he was surprised and then changed my room. Finally, the third room was changed to A-level, which finally met the requirements. There was no big problem, but there was a lot of dirt in the bathroom sink and toilet, and the water was cold after taking a shower for a while.
Room hygiene: poor
The floor was covered with dust; I found it was flooded when I took a shower, and the toilet drain board was full of hair. I took care of it myself but didn't take photos; there were only plastic slippers that smelled when in contact with water and had been recycled many times. There were no disposable slippers, no combs, no disposable laundry detergent, so you need to bring your own; the paper towels were all toilet paper, so if you mind, bring your own facial tissue.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Anonymous User
A Cell Double Bed Room
Stayed in Mar 2024
Other
2 review
1.0/5
Posted on Mar 24, 2024
The hygiene is very poor, and the water that has been drunk has not been treated. The room itself is the cleanest
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Pinrudetuoxie🩴
Queen Room
Stayed in Mar 2024
Travel with friends
5 review
1.0/5
Posted on Mar 24, 2024
Very poor hygiene. The room has a strong odor, almost like a room that has not been cleaned. The towels are dirty. There is no paper in the toilet. It is very dirty overall.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Chenchuangnan123
Duplex Loft (2 beds)
Stayed in Mar 2024
Business travelers
35 review
5.0/5
Outstanding
Posted on May 4, 2024
The reception was prompt and thoughtful, the room was clean and sanitary, the environment was quiet and comfortable, and there were 6 elevators at two entrances and exits, which was extremely convenient. Fangcun Tea City is within easy reach, and it is the first choice for buying tea with good quality and affordable prices.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay in our hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We sincerely look forward to seeing you again.
Guest User
Discount Room
Stayed in Feb 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Mar 1, 2024
The decoration is amazing, it is the Instagram style that young people like very much. The scenery outside the window is good, you can see the Pearl River at a glance. The front desk guy is very good at service and answers all questions enthusiastically. The facilities are complete, there are washing machines, refrigerators, and TVs. Except that the bathroom is a little small, everything else is good. I slept very comfortably.
Original TextTranslated by Google
6/10
Response from Property: Dear distinguished guest, thank you very much for choosing to stay in our hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We sincerely look forward to seeing you again.
Anonymous User
Queen Room
Stayed in Mar 2024
Other
1 review
1.0/5
Posted on Mar 8, 2024
There was a strong smell of cigarette smoke, no hair dryer, it was nothing like the pictures, it was a small attic and very narrow
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
A Cell Double Bed Room
Stayed in Apr 2024
Other
4 review
0.7/5
Posted on Apr 25, 2024
The room was very dirty, and the quilt cover on the bed was probably not disinfected, and my skin was itchy when I slept at night. It was very noisy around 11-12 pm, and the construction site nearby was still under construction. The sink in the bathroom was leaking, so I don't recommend staying in this apartment.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Anonymous User
Queen Room
Stayed in Oct 2023
Other
3 review
1.0/5
Posted on Oct 24, 2023
The environment and hygiene are extremely poor (hair, socks, moldy floors, clogged wash basins). Changing rooms several times took more than an hour, and the rooms were worse each time...
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
wwjonescc
Queen Room
Stayed in Oct 2023
Travel with friends
26 review
4.0/5
Very Good
Posted on Oct 20, 2023
Linjiang Palace and its layout. Suitable for 1-2 people. The room faces the river and has a beautiful view. The place is convenient and easy to find. It's a five-minute drive to eat at the restaurant opposite.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay in our hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We sincerely look forward to seeing you again.
Guest User
Discount Room
Stayed in Oct 2023
Other
1 review
1.2/5
Posted on Oct 9, 2023
The room is really useless except that it is a river view room with good view. First of all, the hygiene is terrible. It is really dirty, the balcony glass on the wall, the door and all kinds of facilities are very dirty. It feels like no one has cleaned it. Their cleaning should be to take out the garbage. Secondly, the service attitude is very poor. There is no hair dryer. The front desk ignored me at first. After replying to the message, they told me that there is no hair dryer. You can stay or not. We are like this. I almost begged to borrow a hair dryer, but they ignored me again. In addition, the mattress is not Simmons. There should be steel wire underneath and a quilt. It is impossible to sleep. I didn’t find it until I went to sleep in the middle of the night. Then I could only sleep on the quilt. It was so isolated. This is the first time I have encountered such an accommodation environment! ***** It simply ruined the brand of the chain apartment! Finally, there was construction around, which was very noisy. It didn’t stop in the middle of the night. It was noisy all the time. In short, I have never lived in such a bad apartment. I advise everyone not to stay in it unless you want to sleep on the street.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable comments are very important to us, and we will distribute them to relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Guest User
A Cell Double Bed Room
Stayed in Sep 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 24, 2023
The environment is very nice and the price/performance ratio is very high. The scenery is very good. The room facilities are still very new. The sanitation is very clean. The transportation is also very convenient. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay in our hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We sincerely look forward to seeing you again.