Mandarin Oriental Guangzhou
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Guangzhou

Mandarin Oriental Guangzhou

No.2 of Instagrammable Hotels in Guangzhou
No.389 Tianhe Road, Tianhe District, Guangzhou, Guangdong 510620, China
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Located next to Taikoo Hui Shopping Centre and designed by tonychi studios, Mandarin Oriental, Guangzhou offers 233 spacious guest rooms, 30 suites and 24 elegant and stylish serviced apartments. Diverse dining choices include two-MICHELIN-starred Jiang by Chef Fei, MICHELIN Guide Selected Restaurant Ebony, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms. The top-tier meeting and function facilities are spacious and equipped with the latest technology, while the hotel’s expansive 710-square-metre ballroom is the city’s premier events destination.Show More
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hotel overview picture
Last booked 20 mins ago on our site
Highlights
Ideal location
Parking available
Varied breakfast
Sparkling clean
Airport pick-up available
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Amenities
Outdoor swimming poolFree
Sauna
Spa
Massage Room
Executive Lounge
Fitness Room
All Amenities
Property Description
Located next to Taikoo Hui Shopping Centre and designed by tonychi studios, Mandarin Oriental, Guangzhou offers 233 spacious guest rooms, 30 suites and 24 elegant and stylish serviced apartments. Diverse dining choices include two-MICHELIN-starred Jiang by Chef Fei, MICHELIN Guide Selected Restaurant Ebony, The Mandarin Cake Shop and The Loft. The Spa at Mandarin Oriental, Guangzhou was awarded five-star recognition by Forbes Travel Guide and offers visitors peace and tranquillity in nine private treatment rooms. The top-tier meeting and function facilities are spacious and equipped with the latest technology, while the hotel’s expansive 710-square-metre ballroom is the city’s premier events destination.
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4.7/5
Outstanding
Great location and excellent customer service. Will come back for sure.
All 3,724 Reviews
Surroundings
Metro: Shipaiqiao
(400m)
Metro: Tianhe Sports Center
(520m)
Airport: Guangzhou Baiyun International Airport
(37.2 km)
Airport: Foshan Shadi Airport
(37.3 km)
Train: Guangzhou East Railway Station
(2.9 km)
Train: Shipai Railway Station
(8.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Executive Suite
5

Executive Suite

1 King bed
108m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Premier Suite
6

Club Premier Suite

1 King bed
120m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Deluxe King Room
4

Club Deluxe King Room

1 King bed
60m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Executive Suite Connect Deluxe Twin
5

Executive Suite Connect Deluxe Twin

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
168m² | Floor: 11-17
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Club Deluxe Twin Room
4

Club Deluxe Twin Room

2 Single bed
60m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Jungle Crush Themed Premier Suite
8

Jungle Crush Themed Premier Suite

1 King bed and 1 Bunk bed
120m² | Floor: 15-16
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Apartment - 2-Bedroom
4

Apartment - 2-Bedroom

Bedroom 1:1 King bed ● Bedroom 2:1 King bed
150m² | Floor: 8
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Executive Suite
5

Club Executive Suite

1 King bed
108m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Mandarin Suite
4

Mandarin Suite

1 King bed
240m² | Floor: 25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Club Mandarin Room
4

Club Mandarin Room

1 King bed
70m² | Floor: 11-25
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe King
4

Deluxe King

1 King bed
60m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Premier Suite
4

Premier Suite

1 King bed
120m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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2-Bedroom Apartment
5

2-Bedroom Apartment

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
150m² | Floor: 6-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Apartment - 3-Bedroom
4

Deluxe Apartment - 3-Bedroom

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:2 Single bed
250m² | Floor: 6-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Twin Room
4

Deluxe Twin Room

2 Single bed
60m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior  Room
4

Superior Room

1 King bed
60m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Mandarin Room
4

Mandarin Room

1 King bed
70m² | Floor: 11-20
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Kid's IP King Room
4

Kid's IP King Room

1 King bed and 1 Bunk bed
60m² | Floor: 15-16
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Three-Bedroom Apartment
4

Three-Bedroom Apartment

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
185m² | Floor: 6-9
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

4.7/5
Outstanding
3724 reviews
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.8
  • Service4.6
Average for similar properties in Guangzhou
Most Mentioned
D‍i‍e‍u‍d‍e‍l‍a‍L‍u‍n‍e
February 18, 2025
設施:維護得很不錯,使用痕跡沒有那麼明顯 衞生:打掃得很乾凈,沒得説 環境:就在太古裏樓上,位置很方便,停車可以停到地面上 服務:服務很熱情,比大多數酒店都要好很多,是那種發自內心且不會讓人不舒服的熱情,最好評 如果不是非要看塔景的話,這裏必選!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
前台服務有待加強
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
I checked in at the front desk at around 1 o'clock. After completing all the formalities (including paying a deposit of 3,000), the waiter said that the room was being cleaned and he would call me when it was ready. All right! After shopping, I went to the hotel at around 3 o'clock. There was a group of people waiting to check in at the front desk. We went to the service desk to inquire, and at first they said it was not their responsibility. After further persuasion, they helped us check the computer and said that the room was ready (where was the promised notification???), but we still had to go to the front desk to get a room card, so they didn't say anything else, as if they wanted us to queue up at the front desk again! After we complained, the staff member went to the front desk to communicate with a waiter, and came back to say that we would be the next one. But at this time, the person at the head of the line had already gotten to the front desk clerk, who also processed their services without any intention of letting us do so first. At this point we were really blown away. Finally, after intense complaints, another staff member opened a new counter to process the room cards! Such service is totally unacceptable for a 5-star hotel, and is an insult to the Mandarin Oriental brand! Other aspects can only be described as just so-so within the 5-star category.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 18, 2025
Great location and excellent customer service. Will come back for sure.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
February 18, 2025
這次入住酒店人較多整體比較吵。在前台排隊拿房卡的時候目睹了排我們前面的女士被人插隊了,感覺到她的無奈。有一天晚上10點多不知道什麼撞到房間外牆玻璃,超大聲被嚇到了。早餐半自助式的,點了班尼迪克蛋好吃的,熱美式只有半杯。裝了一碗穀物,發現碗沒洗乾淨。位置的關係嗎?服務員一直在我們身邊通過對講機安排人入座,整個早餐下來並不愉快,感覺跟着她們一直在工作
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_‍c‍o‍l‍i‍n‍g‍_
February 18, 2025
地理位置優越,逛街方便
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J‍o‍e‍1‍y‍2‍3
February 16, 2025
跟對象來過情人節 超預期的好 辦理入住的時候前台非常熱情 很詳細地詢問需求 還有送歡迎茶水的服務生笑得很甜 酒店設施也很滿意 下午出去回來已經開好夜床了 還打印了有我名字的歡迎賀卡 看到洗手間有放了一束花 房間一點也不覺得舊 比廣州麗思好太多
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 16, 2025
服務:服務態度很好
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M‍a‍n‍g‍k‍a‍o‍w‍e‍i‍q‍i‍n‍g
February 16, 2025
三亞東方老顧客 衝著這品牌去的。 依然不錯 比較滿意
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Services & Amenities

Outdoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
悦铂尼
Style: A la carte, Buffet
Cuisine: American, Asian
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 06:30-22:00
江-由辉师傅主理
Style: A la carte
Cuisine: Cantonese, Chinese
Open for: Lunch, Dinner
Ambience: Modern, Traditional
Dining options: Reservations available
Business hours: [Mon - Fri] 11:30-14:30, 17:30-22:00,[Sat - Sun] 10:00-15:00, 17:30-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 114.00 (approx. CAD 22.23) per person
Children 12–17 years old
CNY 228.00 (approx. CAD 44.45) per person
Adult
Buffet:CNY 228.00 (approx. CAD 44.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. CAD 292.39) per night.
Deposit Payment Methodscash, credit card, third-party payment service
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: CNY 816.20 (approx. CAD 159.10) per pet per stay

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Frequently Asked Questions

Does Mandarin Oriental Guangzhou have breakfast?

Yes, Mandarin Oriental Guangzhou have the high-rated breakfast including: Western.

What times are Mandarin Oriental Guangzhou check-in and check-out?

Mandarin Oriental Guangzhou check-in time is 15:00 and the check-out time is 12:00.

What is Mandarin Oriental Guangzhou cancellation policy?

The cancellation policy for Mandarin Oriental Guangzhou varies depending on the type of room and booking conditions.

How much does it cost to stay at Mandarin Oriental Guangzhou?

Prices at Mandarin Oriental Guangzhou change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Mandarin Oriental Guangzhou?

The closest airport is Guangzhou Baiyun International Airport, and it is about 35 mins from hotel by car (37.2 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

Is there a restaurant at Mandarin Oriental Guangzhou?

Yes, Mandarin Oriental Guangzhou offers on-site dining with American, Asian, Cantonese, Chinese dishes, all prepared with carefully selected, high-quality ingredients.

What are Mandarin Oriental Guangzhou nearby landmarks?

Mandarin Oriental Guangzhou locates at the center of Guangzhou. The nearby landmarks include Grandview Museum of Natural Science, and it is 640m from your search (straight-line distance).

About This Property

Nearest AirportGuangzhou Baiyun International Airport
Distance to Airport37.18KM
Nearest Train StationGuangzhou East Railway Station
Distance to Train Station2.86KM
Nearest Metro StationTianhe Sports Center
Distance to Metro Station0.52KM
Average Price FromCAD799
Hotel Star Rating5