Ramada by Wyndham Pearl Guangzhou

Ramada by Wyndham Pearl Guangzhou Reviews

Ramada by Wyndham Pearl Guangzhou

No.9 1st Mingyue Road, Middle of Guangzhou Avenue, Yuexiu District, Guangzhou, Guangdong, 510600, ChinaView Hotel Details
Ramada by Wyndham Pearl Guangzhou
Ramada by Wyndham Pearl GuangzhouRamada by Wyndham Pearl GuangzhouRamada by Wyndham Pearl Guangzhou
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Ramada by Wyndham Pearl Guangzhou Guest Reviews

4.3/5
1865 review
Verified reviews
Location4.4
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(1865)
Positive reviews(1730)
Reviews with photos/video(471)
Great location(328)
Convenient location(146)
Easy to get around(89)
Great swimming pool(62)
Loved the night views(60)
Average decor(52)
Friendly front desk staff(38)
Stayed multiple times(19)
Negative reviews(135)
Nadine N
River View Business King Bed Room
Stayed in Jun 2024
Solo travelers
10 review
1.0/5
Posted on Jun 10, 2024
I visited this hotel for Dragon Boat Festival weekend and it was the best decision made! The hotel is located right along the Pearl River in Yuexiu District within walking distance to the Canton Tower, Opera House, Sports Park and other popular sites. Convenient shopping and restaurants around hotel and easy to find hotel and see it. Beautiful views of both the river and the Tower. Was nice to wake up to an actual Dragon Boat Race on the river . Reception is helpful and friendly. Expect to pay a deposit equivalent to the room rate for each night (although Trip.com notes states 1000 kuai deposit, I paid 1500 for my two night stay but it will be refunded to my card eventually as confirmed on checkout, so make sure you have enough available for the deposit). Most staff at the hotel from reception to housekeeping speak basic English which is very convenient and makes communication easier. I was initially checked into the incorrect room but reception very quickly changed me to my correct room within a quick call. The bell hop came up which helped save time and was very friendly. The amenities in the room are excellent and while there were some negative reviews about “old furniture”, which, yes, might be a bit dated but actually fits the style of the room and more importantly was clean, well maintained and comfortable. The bathroom extractor did make an awfully loud sound (like crickets) but really not so bad as to affect sleeping. I was very impressed by the quality of the bathroom products (worked wonderfully to protect against mosquitoes and high quality!). Although the hotel states they don’t supply toothbrushes and such, they actually supply a full toiletry kit and replenish it daily. Water pressure and heat is great regardless of time of day. The bathtub is a little small and not very deep but also good. My only complaint is that the bath plug/stopper did not fully close so when taking a bath, the water would keep needing to be refilled causing a lot of water wastage. Also, Internet access when using the Ramada Backup preferred option was not great and I could not connect 🛜 fortunately, I could use the Ramada general Internet which offered better signal but required regular phone number access code for use. I stayed in a smoking 🚬 room which is quite lovely considering very few hotels offer this option and is a big reason why I booked the hotel. That being said as the floor to ceiling windows do not open it did, obviously, make the room and floor stuffy and smelly. It might be worth installing an extractor fan or having an air purifier in these rooms. The pool is lovely and big! I must say I am glad I read the reviews first because I brought a swimming cap and was able to use it. I suggest management include this in the details as it could be quite frustrating to people like me who book hotels primarily for the pool then only find this out upon arrival. The other thing to note is that the pool is actually in a different building at the Health Center so it’s not that quick to access from the hotel although it closes at 22:00. It is actually a paid for center so there are members there not part of the hotel. That being said, reception is helpful and will offer hotel guests a free towel but be sure to ask for it. Overall, I was extremely impressed with the level of amenities, service and care of all the hotel’s staff and will definitely choose this hotel again when visiting GZ. Thank you very much for a brilliant stay.
6/20
Guest User
City View Business King Bed Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Clean, great location. Enjoyed the bathtub. Didn't use it, but the outside pool looked lovely. Good choice for breakfast. Good value for money. Will definitely stay here again.
toriness
River View Business King Bed Room
Stayed in May 2024
Business travelers
71 review
4.5/5
Great
Posted on May 10, 2024
Hotel is a little dated but my room was very clean and in excellent condition, as well as very spacious with a lovely view over the river. A great price for the location. Easy walk to great bars and restaurants. I would stay here again.
Response from Property: Dear guest, hello! Greetings from RAMADA BY WYNDHAM PEARL GUANGZHOU! Thank you for your love and recognition of us. We are committed to bringing thoughtful care experience to every customer at all times. We look forward to seeing you again at Ramada.
Lee-anne Yvonne
City View Business Twin Bed Room
Stayed in Oct 2024
Business travelers
5 review
4.5/5
Great
Posted on Nov 2, 2024
The hotel has a beautiful outdoor resort pool with end to end swim of 35 metres. It also has a smaller 20 metre length indoor lap pool. Both are open 7:00~22:00, so it is a great hotel for business trips, you can swim before or after your work day. They also have 2 or 3 squash courts. Breakfast selection was quite good. Their are nice local restaurants within walking distance and you are a 2 minute walk from the Pearl River which is lovely to walk along in the day or evening.
Response from Property: Greetings from RAMADA BY WYNDAM PEARL GUANGZHOU. Thank you very much for your positive review! We are pleased that you were highly positive about our indoor and outdoor pools, breakfast options, and surroundings. Your satisfaction is our greatest encouragement. We are committed to providing every guest with a comfortable and convenient stay, especially when enjoying a relaxing break from business travel.Thank you again for your valuable comments, and we look forward to your coming back for more good times!
Karine
Executive Room
Stayed in Sep 2024
Solo travelers
1 review
4.5/5
Great
Posted on Sep 8, 2024
I chose this hotel because of its location and the fact is has an indoor pool. The pool was very quiet and it allows proper lane swimming. Really good. However there was a bad smell in the room and small flies in the bathroom. The toilet flush wasn't working and it made noise the whole night. I informed the staff in the morning and they fixed it straight away. Overall, a pleasant experience especially because of the pool. In spite of the bad smell I will probably go back, hopefully my next room will be better. The sheets were really clean too.
Response from Property: Greetings from RAMADA BY WYNDAM PEARL GUANGZHOU. We are very pleased that you think highly of the hotel's location and indoor pool. We apologize for the problems you mentioned in the room. Within the first time of your feedback we notified the staff to take swift action to resolve the issue. We will then take steps to further improve the environment in the room and ensure that all facilities are in the best condition to avoid a similar situation happening again. Thank you for your understanding and support, and we sincerely hope to have the opportunity to serve you again to provide a more complete and pleasant stay experience.
Loong Tam
City View Business Twin Bed Room
Stayed in Feb 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Mar 5, 2024
Good location, good facilities indoor and outdoor swimming pool. Personally less prefer carpet
Guest User
City View Business Twin Bed Room
Stayed in Aug 2024
Family
5 review
4.0/5
Very Good
Posted on Aug 17, 2024
Nice hotel in a great location. Rooms are showing their age but are still comfortable enough. Swimming pool is fantastic and a great place to relax and cool down after a day exploring the city.
Response from Property: Greetings from RAMADA BY WYNDAM PEARL GUANGZHOU. Thank you for your valuable feedback. We are delighted to hear of your satisfaction with the location of the hotel, the comfort of your room and the swimming pool. It is a great relief to know that the swimming pool is an ideal place to relax and enjoy your trip.At the same time, we have noted your observation that the rooms are a little old. Indeed, some of the facilities have deteriorated as the hotel has been in operation for a longer period of time. We are actively working to maintain and update the rooms and facilities to provide a better and more comfortable stay for every guest. We look forward to providing you with a perfect stay next time.
Leonah
River View Business King Bed Room
Stayed in Jul 2024
Couples
26 review
2.0/5
Posted on Jul 21, 2024
Average worn hotel of a bygone era. They will not let you swim in the outdoor pool without a cap. You can buy one for 15 dollars. Smelled heavily of cigarettes.
Strozek
River View Business King Bed Room
Stayed in Jun 2024
Solo travelers
10 review
4.5/5
Great
Posted on Jul 19, 2024
Good location, close to city center. Very nice view to the river and Canton tower. Lovely swimming pool. Good deal for price.
Response from Property: Greetings from RAMADA BY WYNDAM PEARL GUANGZHOU. Thank you very much for your positive review! We are delighted that you are happy with our location, river views, Canton Tower views, swimming pool and value for money. Your recognition is our motivation to keep moving forward. We look forward to seeing you again and sharing more good times!
Steven Allen
Canton Tower View Twin Bed Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
The location is very good with a view of the Canton Tower. The staff were very professional and helpful excellent service. Stay on the ninth floor of you want an updated room.
Response from Property: Greetings from RAMADA BY WYNDAM PEARL GUANGZHOU. It is great to hear your comments about our hotel location and service staff. We are deeply gratified that you had a good housing experience. Your recognition is our greatest encouragement and we will keep trying our best.Hope you have a great trip in Guangzhou!
ivonne8a93
City View Business King Bed Room
Stayed in Nov 2023
Business travelers
39 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Staying at the Ramada Hotel allowed me to enjoy the city even more. The staff is really friendly and helpful, is close to main attractions of the city and right next to the river. The common areas are good and the buffet breakfast had many options to choose from, you can see the Canton Tower from their pool area too where they also have gym, sauna and even indoor badminton courts. Would definitely stay here again when visiting Guangzhou again.
Response from Property: Dear Valued Guest, Greetings from RAMADA BY WYNDHAM PEARL GUANGZHOU!Thank you for taking the time to share your wonderful feedback with us about your recent stay at our hotel. We are thrilled to hear that you had such a positive experience and that you enjoyed your visit even more while staying with us. Our team takes great pride in providing friendly and helpful service, and it's fantastic to know that our staff's dedication to guest satisfaction made a difference in your stay. We're delighted to learn that you found our location perfect for visiting various attractions in the city as we are located next to the CBD. It's also heartening to hear that you enjoyed our common areas and the buffet breakfast with its wide array of options. We're pleased that you had the opportunity to take in the breathtaking views of the Canton Tower from our pool area, where we also offer a range of amenities like the gym, sauna, and indoor squash courts.We genuinely appreciate your kind words and your intention to stay with us again when you return to Guangzhou. We look forward to welcoming you back and providing you with another outstanding stay. If you have any special requests or need assistance with your future reservations, please do not hesitate to reach out to us. Your satisfaction is our top priority.Thank you for choosing Ramada Hotel, and we can't wait to have the pleasure of serving you again in the future.
AmarHIR
City View Business King Bed Room
Stayed in Apr 2024
Business travelers
1 review
3.5/5
Posted on Apr 20, 2024
the hotel is well located. Little bit old, but still OK. There is a swimming pool. the view on the canton tower is great.
Guest User
River View Business King Bed Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 18, 2024
This is the second time I have visited this Hotel.As always the facilities are excellent,especially the Gym,Jacuzzi,Sauna and indoor hot pool available for both genders.The personell are very hospitable.If I may give some constructive criticism, the lunch self help at the California Restaurant was a bit dissapointing.They should have more variety of meat,and fish.Last time there was Sushi available for dinner, however this time for lunch no Sushi.And lamb or pork or mutton as an extra meat dish.They should also have a dry white wine on the Wine List at a reasonable price.They can contact Me at info@devillierswines.com -18826334160 , and I will supply.
AGBOMADJI KODJOVI AGBESSI
River View Business King Bed Room
Stayed in Sep 2024
Travel with friends
33 review
4.0/5
Very Good
Posted on Sep 19, 2024
A bit old but the staff is very friendly and welcoming.
Response from Property: Greetings from RAMADA BY WYNDAM PEARL GUANGZHOU. First of all, thank you very much for your high evaluation of the hospitality and friendliness of the hotel staff, which is a very valuable affirmation for us. At the same time, we also noticed that you mentioned that the hotel is somewhat old. It is true that due to the length of time the hotel has been open, some facilities may not fully meet your expectations, and this is an area where we need to continuously improve. We are constantly striving to improve the overall environment and service quality through maintenance and updates. Your opinion is important to us and will help us to provide better services in the future. We sincerely hope that the next time you visit, you will have a new experience. Thank you for your valuable advice and support, looking forward to your visit again!
AroundTheWorldTwo
Canton Tower View Room
Stayed in Oct 2023
Couples
16 review
5.0/5
Outstanding
Posted on Dec 2, 2023
We had a positive experience during my stay at the Ramada hotel. The location was ideal, offering a perfect view of the Canton Tower from the room. While the staff's English proficiency was limited, they made sincere efforts to communicate, and their friendliness stood out. The room was well-maintained and clean, enhancing the overall satisfaction of my stay.
Response from Property: Dear valued guest, greetings from RAMADA BY WYNDHAM PEARL GUANGZHOU! Thank you for taking the time to share your positive experience during your recent stay at our Ramada hotel. We truly appreciate your feedback and are delighted to hear that you had an enjoyable time with us. We are thrilled to know that you found our hotel's ideal location, offering a perfect view of the Canton Tower from your room. Providing a comfortable and pleasant environment for our guests is our top priority, and we are pleased that the cleanliness and maintenance of your room contributed to the overall satisfaction of your stay. We strive to make every guest feel welcome and valued, and it's heartening to hear that their friendliness stood out to you. We will continue to work on improving our language services to better accommodate our diverse range of guests. We value your feedback and look forward to serving you again in the future. If there's anything specific you feel we can improve upon or if you have any additional comments, please feel free to share them with us. Your satisfaction is our priority, and we appreciate the opportunity to make each guest's stay memorable.