Tokyo St 10, BZD - 3 khoroo, Ulaanbaatar, 13380, MongoliaView Hotel Details
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Chinggis Khaan Hotel Ulaanbaatar Guest Reviews
4.2/5
Very Good
135 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(135)
Positive reviews(125)
Reviews with photos/video(24)
Awesome stay(22)
Great service(17)
Clean and tidy(15)
Near shopping area(11)
Convenient for shopping(9)
Great value for money(7)
Negative reviews(10)
Anonymous User
Standard Double Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jun 16, 2024
We had a good stay at Chinggis Khan Hotel. Clean and spacious and good location.
Response from Property: Dear Sirs, Warm greetings from Chinggis Khaan Hotel, Thank you for your stay and your valuable comment with us. We hope you enjoyed your stay here. It is such a pleasure to get your feedback in order to upgrade our further service. Looking forward your further stay with us. With kind regards,
Rick Singapore
Standard Twin Room
Stayed in Jan 2024
Couples
23 review
5.0/5
Outstanding
Posted on Jan 15, 2024
A hotel that’s full of history, VIPs from around the world who visit Ulanbataar stayed at this historic hotel. The room is a bit dated but still a great place for vacation. Will definitely stay here again when coming to Mongolia.
Response from Property: Dear Sirs, Warm greetings from Chinggis Khaan Hotel, Thank you for stay and your valuable comment to us. We hope you enjoyed your stay here. It is such a pleasure to get your feedback in order to upgrade our further service. Looking forward your further stay with us. With kind regards,
Gee Woo
Standard single room
Stayed in Oct 2023
Solo travelers
45 review
5.0/5
Outstanding
Posted on Nov 2, 2023
Location was great
Emart was right next to
All famous tour spot was walkable
Response from Property: Dear Guest, Thank you for your positive review of our property. We look forward to welcoming you back at the hotel!Sincerely, Management team
Guest User
Standard Twin Room
Stayed in Aug 2023
Family
7 review
3.0/5
Posted on Aug 5, 2023
Old hotel and bad management. Breakfast is average, Parking lot was a disaster. Room was clean but AC doesnt work.
Response from Property: Dear Guest,Thank you for your review!Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us feedback and we look forward to welcoming you back soon!Sincerely,Management Team
Guest User
Standard single room
Stayed in May 2024
Solo travelers
9 review
2.0/5
Posted on May 26, 2024
Very much under expectation!
Response from Property: Thank you for your review. Please accept our apology for any inconvenience. We are working on to upgrade our facilities and improve our services. Hope you will stay with us. Thank you.
Guest User
Standard Twin Room
Stayed in Oct 2023
Couples
56 review
5.0/5
Outstanding
Posted on Oct 20, 2023
Excellent front desk staff'service! Location is good too.
Response from Property: Dear Guest, Thank you for your positive review of our property. We look forward to welcoming you back at the hotel! Sincerely, Management team
walterlx
Standard Twin Room
Stayed in Aug 2024
Travel with friends
170 review
4.5/5
Great
Posted on Sep 17, 2024
There are large supermarkets and restaurants around the hotel. It is very convenient to live here. The hotel's facilities are aging, especially the water pressure in the shower is low. After taking a shower, the water is cut off at least five times. I stayed here for 3 days and it was like this every day. The service at the front desk is relatively poor. The hotel's breakfast is even worse, the same every day, the dishes are extremely simple and of poor quality.
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Response from Property: Dear Guest, Thank you for your review! Please rest assured that your review is brought to all my team member's attention and shared among the executive team for follow up. Thank you for taking the time to provide us your feedback and we look forward to welcoming you back soon!Sincerely,Management Team
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
19 review
5.0/5
Outstanding
Posted on Sep 2, 2024
A very large hotel, close to the landmark wrestling palace, and next to a large supermarket e-mart. The breakfast is quite rich, and a short video of Mongolian scenery is played in a loop. It would be better if the hotel could recommend some local tour groups.
Original TextTranslated by Google
Response from Property: Thank you for your positive review of our property. We are looking forward to welcoming you back at the hotel! Sincerely,Management team
Guest User
Standard single room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It's not very downtown, but it takes about 15 minutes to walk to Genghis Khan Square. There is a supermarket downstairs, which has local specialties and local food, which is very convenient! The staff is also very enthusiastic, helping with luggage and booking a car to the airport, which is nice!
The breakfast variety is relatively small, but the taste is OK.
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pekingwang
Standard Twin Room
Stayed in Jul 2024
Family
200 review
2.5/5
Posted on Jul 22, 2024
It's really not that good! Let's talk about the good parts first. The internet speed is fast and the location is also very good. It's about a 2-kilometer walk from Genghis Khan Square and there are various restaurants at the door. As for the bad parts, the breakfast is all vegetarian and the food is relatively simple. After checking out, I stored my luggage. When I came back to pick up my luggage, I told them that the place was dirty and I had to be fined 20,000 Mongolian tugriks. The money was not much, so I said, "You said I dirty it, show me the evidence or photos." The other party struggled for a few minutes and said, "Forget it... If you don't insist, I will give you the money." Another thing is that the room is relatively old. Anyway, I will never come again in this life. The next thing is what will happen after becoming the Mongolian People's Autonomous Region.
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SHUNICHI
Standard single room
Stayed in Jul 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Jul 18, 2024
Genghis Khan Hotel is said to have been stayed at by many famous people.
I thought it was surprisingly cheap at just over 10,000 yen per night, so I made a reservation.
The exterior feels a little old.
The hotel lobby and rooms are clean.
There wasn't an amenity comb provided at first.
You can't use the hairdryer in the bathroom, so you can't dry your hair unless you use the outlet in the room.
There wasn't much variety, but breakfast was delicious.
They booked a taxi for us on the way back, which was helpful.
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TEAKUN
Standard single room
Stayed in May 2024
Business travelers
17 review
4.0/5
Very Good
Posted on May 29, 2024
It was a traditional Mongolian luxury hotel, but is now much older.
However, it is next door to E-Mart and the prices are reasonable.
It is said that it is easy to access restaurants and supermarkets next door to E-Mart.
Original TextTranslated by Google
Response from Property: Dear Sirs, Warm greetings from Chinggis Khaan Hotel, Thank you for stay and your valuable comment to us. We hope you enjoyed your stay here. It is such a pleasure to get your feedback in order to upgrade our further service. Looking forward your further stay with us. With kind regards,
Wenrounijujiejie
Standard Twin Room
Stayed in May 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on May 9, 2024
Facilities: Complete facilities
Hygiene: Clean and tidy, cleaned carefully every day
Environment: Nice environment, Ulaanbaatar attractions are basically within walking distance, very convenient
Service: First of all, I would like to thank Saran Battsengel in particular. The lady responded to our requests and gave up her rest time to help us translate. Thank you very much! At the same time, the hotel room service is also very good, even helping us fold our coats, and the hotel breakfast tastes good. Overall very satisfied
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Response from Property: Thank you for staying with us and also your delightful response. It is pleasure to have you in our hotel. Looking forward your further stay with us. Thank you.
Shuidongqing
Standard single room
Stayed in Oct 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Oct 13, 2024
A hotel with a relatively high cost-effectiveness in Ulaanbaatar. It is good in all aspects. There is a large supermarket next to it. There are also two small lounges in the lobby. It is very convenient to rest while waiting to go to the airport.
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Anonymous User
Standard Double Room
Stayed in Oct 2024
Other
5 review
4.2/5
Very Good
Posted on Oct 6, 2024
The hotel facilities are relatively old, in the style of an old state-owned hotel, but the hygiene is acceptable. The front desk staff is very good, speaks very standard English, and can help with taxis. The Chinese restaurant on the first floor of the hotel is a minus point. The sign at the door says it closes at 11 o'clock, and people are kicked out before 10 o'clock.