Banyan Tree AlUla Reviews

Everything almost perfect, service effecial and professional, amazing pool, queit good breakfast... Just over sweet ... But their shuttle bus which is for airport is too simple and old ... It dosen't match with the price.

Banyan Tree has a great environment and service quality, except that it is expensive. It is a very beautiful place. If you have enough money, you won't want to leave. The swimming pool is really beautiful. I really want to go there again.

A great experience, a little expensive but worth it. Stayed in a one-bedroom villa for one night and a villa with a private pool for one night. The floor-to-ceiling door of the room faces the Maraya mirror concert hall, and you can see the Milky Way with your naked eyes at night

It's a good deal in the off-season. The pool room is amazing. There is an independent swimming pool in the desert. The starry sky is particularly beautiful at night. The temperature difference in the desert is quite large. When I went there on November, the swimming pool was very cold at night. The hotel also has a public swimming pool, but children are not allowed in it, which is a bit inconvenient for families with children.

The room facilities are very good. If you bring your kids, you must choose a room with a swimming pool (the hotel's main swimming pool does not allow children to enter, and it is not convenient). The scenery is superb and the location is very close to Maraya. You need to transfer by buggy car to travel, so call more than 10 minutes in advance to avoid delays.

The "Banyan Tree" brand is worth having. No need to say anything, just look at the pictures

The scenery is quite unique, but it is really too hot. You can hardly go out after 10 am. It is not until 4 pm that it gets a little better. It is still a little cold when you go to see the stars at night.

As I gave the same rating, everything else was good. But! But! When we went out to the restaurant for dinner for more than an hour at night, we didn't have our backpacks, and the money in our bags was less! The only pack of Chinese cigarettes we had was also stolen! My partner was so angry! We didn't smoke for the rest of the days! The money was stolen! I can blame myself for being careless, thinking that I was just going to the hotel restaurant for dinner. So I only give 3 points for the service!

The view is very good. I personally think it is better than Amangiri. The weather is not as hot as expected. The hookah here is very cheap, just over 300 yuan. The average meal is 1k. The taste is edible. The burgers in the restaurant are worth ordering! Taxi is cheap. The hotel car costs 1k to go back and forth to Elephant Rock in 20 minutes. My friend only spent 200 yuan on a taxi. The average taxi per day is less than 1k. It is a bit expensive for this distance, but you can also lie down. You must go to the spa! Kanye came here last August. Unforgettable memories. Don't ask for room service, you must go to the restaurant. MD ordered two plates of extremely unpalatable breakfast and spent more than 600 yuan. If you are after 11 o'clock, you will be charged for breakfast even if you wait for ten minutes. . I have never eaten such unpalatable food in my life.

The hotel service is very good, the environment, the service, nothing to say. Outside the hotel (not near the hotel, very far away about 3 kilometers) I was learning how to tie a headscarf in the car, and a Saudi man came to help me with the headscarf. I didn't know he was the hotel manager at the time, and I found out that he was the hotel manager when I returned to the lobby. He was really enthusiastic. All the employees were very friendly and polite. But there was a woman with an Asian face who was really not good. She didn't even say hello.

Hygiene: clean and tidy Service: timely and thoughtful Facility: complete and easy to use

I wanted to give a bad review. First of all, I spent so much money, but on the day of check-in, the room card could not open the door. After entering the house from the back door, the air conditioner of the house was broken. I stayed in the house without air conditioning for nearly an hour, and the room card was not delivered. Since I had an appointment to join the tour at 4:30 pm, I had no choice but to walk back to the office. When I came back in the evening, I found that the air conditioner was still not fixed. A worker came to take a half-day off and finally asked me to wait. After I waited for nearly half an hour, another employee came and said that they wanted to change the room. Don't get me wrong, I was not upgraded. It was still the same size of the house, and this time there was no room card, and I used the key directly. But I want to sincerely thank Mr. Salah Albluwi and his team and Mr. Saad for their help. My car was punctured on the second day, and they helped me fix it under the scorching sun. Thank you very much. If it weren't for their help, I would definitely give the hotel a bad review of one point! To be honest, the environment is very good! But the two things about the key and the air conditioner really disappointed me! It was originally a perfect trip, but it became ordinary!

The swimming pool is very photogenic, and the ceiling of the desert luxury hotel is very good. The room is very large and the food in the restaurant is also very good! Very good! It is a must-visit attraction in Alula! !

The room and environment are great, but the service response is slow.