China Mayors Plaza, Guangzhou East Station,Tianhe Sports Center Reviews
China Mayors Plaza, Guangzhou East Station,Tianhe Sports Center
189 North Tianhe Road (Tianhe Bei Lu), Tianhe District, Guangzhou, Guangdong, 510075, ChinaView Hotel Details
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China Mayors Plaza, Guangzhou East Station,Tianhe Sports Center Guest Reviews
4.7/5
Outstanding
1283 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(1283)
Positive reviews(1273)
Reviews with photos/video(194)
Easy to get around(193)
Convenient location(153)
Friendly front desk staff(109)
Close to metro(98)
Delicious breakfast(88)
Would stay again(37)
Tasty restaurant(8)
Delicious buffet(8)
Negative reviews(8)
Guest User
Cozy Queen Room
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 24, 2024
Very tasty breakfasts with big variety, helpful staff (allowed us to check our later), perfect location (5 min to metro station, not far from main sights). The rooms are not very big, but have bath tub and the hotel itself is not new, but room was clean. Decent hotel!
Guest User
Executive Double Room
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 5, 2024
Love the non-smoking room. It is an intelligent hotel. There is even a Xiaodu smart speaker in the room. Very convenient to get from the reception area to the hotel room. Receptionists are also friendly and helpful.
Response from Property: Dear guest, thank you for your stay and sharing your review. The hotel has upgraded some rooms in 2021. The rooms have novel styles and are equipped with fully intelligent facilities and equipment. Thank you for your stay experience and your recognition of our service staff. I don’t know why we can’t get your five-point praise. We feel very sorry. We hope you can tell us the reason so that we can do better. We look forward to getting your five-point praise next time. Thank you for your review of us. Support, affirmation of our service, we look forward to your visit again. wish you a happy life!
Dear guest, thank you for your stay and sharing your feedback. The hotel upgraded and renovated some rooms in 2021, with a novel style and fully intelligent facilities and equipment. Thank you for your stay experience and recognition of our service staff. We are very sorry that we were unable to receive your five point review for some unknown reason. We hope you can inform us of the reason so that we can do better. We look forward to receiving your five point review next time. Thank you for your support and recognition of our service. We look forward to your next visit. Wishing you a happy life!
Guest User
Cozy Queen Room
Stayed in Mar 2024
Solo travelers
11 review
4.5/5
Great
Posted on Mar 4, 2024
Well located and clean room. Close to most visa centers but only has a Chinese style breakfast
Response from Property: Dear guest, thank you for choosing the China Mayors Plaza.. Our hotel is located in the city center with convenient transportation. There are many visa centers nearby, such as the UK, Italy, and Australia visa centers, which are convenient for guests to travel. About breakfast, we will provide feedback to the relational department and continuously enrich the variety of breakfast. We look forward to your coming again!
MissKCE
Cozy Queen Room
Stayed in Feb 2024
Solo travelers
5 review
4.5/5
Great
Posted on Feb 23, 2024
From the check-in to the check-out , I received great service. It was smooth and fast even with using a passport. They explained everything I needed to know. They even brought me a charger even though I didn’t ask for one. The breakfast buffet was good, would like a little more vegetarian options but overall, I definitely would stay again.
Lau
Business Queen Room
Stayed in Jan 2024
Business travelers
21 review
4.7/5
Amazing
Posted on Feb 6, 2024
Great location near many amenities. Great access to stadium and parks. Only if hotel has notify guess that the fitness room is locked or unavailable.
Chongsterink
Cozy Queen Room
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Excellent service and room experience. Automated lights control and entertainment within room. Near tiyuxilu metro and is in an excellent location. Breakfast is nicely made. Friendly staff within stay. Would stay here again.
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful feedback. As you said, the hotel is located in a bustling area with first-class convenience in transportation, shopping, and business travel. Each of our employees will provide more thoughtful and meticulous services to keep you away from the noise of the city and enjoy the beauty of the small town with peace of mind. Looking forward to providing you with a more perfect check-in experience next time!尊敬的宾客:您好!万分的感谢您的用心点评。正如您所说的,酒店地处繁华地段,交通、购物、商务出行都是一流的方便。我们的每一位员工会通过更贴心的、更细致入微的服务让您远离城市的嘈杂,静心享受小城之美。期待着下次让您享受到更完美的入住体验!
susanna
Deluxe Queen Suite
Stayed in Nov 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 10, 2023
Very comfortable place , bathroom is upscale , staffs are friendly and polite, breakfast is not that great.
Response from Property: Dear guest, we are honored to receive your sincere praise! We adhere to the principle of putting guests first and serve them wholeheartedly. We have received your feedback on the production of breakfast and have also provided feedback to relevant departments. We have received high attention from the management and have promptly adjusted the breakfast variety. Sincerely looking forward to your next visit and experience! Our satisfaction rating is 5 points. Looking forward to receiving a five-star review from you next time!尊敬的贵宾,获得您真诚的赞许,我们感到非常荣幸!我们秉承着宾客至上的理念,全心全意为客人服务。您反馈的早餐出品意见,我们已接收到同时向相关部门反馈,并得到管理层的高度重视已及时调整早餐品种。真诚期待您的再次光临体验!我们的满意度评分为5分哦。期待下次您能给与我们点亮五星好评!
Marti
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Aug 12, 2024
Only Chinese breakfast
Amin AB
Executive Room (2 Beds)
Stayed in May 2023
Family
8 review
5.0/5
Outstanding
Posted on Jun 18, 2023
We’ve stayed a couple of times at this hotel. We love the hotel because it’s spacious and clean. It’s near the train station and within walking distance to quality malls.
Response from Property: Thank you very much for your stay and your recognition, which is the most powerful encouragement to us. The hotel belongs to the boutique business type, with modern decoration style, complete facilities, and high cost-effectiveness. The hotel strives to achieve excellence. The hotel is located in a prosperous area with convenient transportation, and is surrounded by a series of supporting facilities such as a square, shopping center, eating, drinking, and entertainment cinema. We make unremitting efforts to improve the service quality of the hotel, in order to serve every customer more thoughtfully. The hotel looks forward to your visit again!
Guest User
Business Twin Room
Stayed in Sep 2023
Family
6 review
4.7/5
Amazing
Posted on Oct 7, 2023
Fabulous very good.
Response from Property: Dear guest, thank you for staying at the China Mayor Building Hotel. Time flies, our original intention remains the same, our smiles remain the same, and we treat each other sincerely. We have been striving to provide every guest with a homelike stay experience. For some reason, we are unable to receive your five point review. We are very sorry and hope that you can inform us of the reason so that we can do better. We look forward to receiving your five point review next time. Thank you for your support and affirmation of our service, We look forward to your visit again. Wishing you a happy life!
snsnt00
Cozy Queen Room
Stayed in Mar 2022
Business travelers
8 review
3.5/5
Posted on Apr 10, 2022
Not very clean but room big
Response from Property: Dear guest, hello! I'm really sorry that you didn't have a pleasant stay. The problem you reported, we have fed back to the relevant departments as soon as possible. The leaders of each department attach great importance to this problem, and have negotiated a relevant solution, and this problem has been improved. If you have any questions during your stay, you can contact us at any time (such as hygiene problems). The assistant manager of the hotel lobby is on duty 24 hours a day, and will solve the problem for you as soon as possible. The hotel has completed some room upgrades in 2021. The room facilities are brand new and complete. At the same time, various intelligent facilities have been added, such as the installation of a face recognition door opening system, a cardless power extraction system, an intelligent voice control system, and an intelligent flushing toilet. Sincerely look forward to your coming again! We hope you will give us another chance to improve your experience!
Guest User
Cozy 2-bed Room
Stayed in Oct 2024
Family
3 review
4.6/5
Great
Posted on Oct 6, 2024
I booked this hotel because the price increase during the National Day Golden Week was not too outrageous, but I didn't expect to be pleasantly surprised. The hotel is in a great location, right next to the subway, clean and tidy, and the service attitude is consistent with the old hotel. I am generally satisfied.
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Guest User
Executive Room (2 Beds)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
It was a very pleasant trip. I actually booked a suite. The room environment was good, the service was warm, and it was very quiet at night. I strongly recommend friends and relatives online to come and experience it.
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Laoshuweiyou
Business Twin Room
Stayed in Oct 2024
Family
5 review
4.6/5
Great
Posted on Oct 6, 2024
The environment is excellent, and it is next to Line 3 and Amp Line. Even if the subway skips stations during the National Day holiday, Didi is very convenient. The service and sanitation are also very good. The only shortcoming is the facilities. The bathroom design is too unhumanized. Anyway, it is the worst bathroom design I have ever encountered.
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Wobeipingguoyaoyunle
Special Twin Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The room is clean and tidy, the service is very good, and my family is very satisfied after staying for 3 days and 2 nights. It is worth mentioning that there are bottled drinking water at the elevator entrance on each floor, so that guests can replenish the water in the room for free in time after drinking it. This small detail makes people feel warm and comfortable. Five-star praise, the subway entrance is super close, and it is very friendly to families traveling with the elderly and children. It is very close to the fashionable Tianhe and Tianhe Stadium. It seems that there is table tennis in the stadium at night.