Easco Hotel

Easco Hotel Reviews

Easco Hotel

No. 21 Guancui Road, Licheng Street, Zengcheng District, Guangzhou, Guangdong, 511300, ChinaView Hotel Details
Easco Hotel
Easco HotelEasco HotelEasco Hotel
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Easco Hotel Guest Reviews

4.5/5
Good
440 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(440)
Positive reviews(415)
Reviews with photos/video(51)
Classy environment(30)
Friendly front desk staff(15)
Convenient for shopping(14)
Near shopping area(11)
Loved the view(10)
Strange smell in room(8)
Many dining options(6)
Stayed multiple times(3)
Negative reviews(25)
Wianprinsloo
Deluxe Queen Room with View
Stayed in Jul 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Jul 10, 2024
Not a bad place to stay, but I wouldn’t recommend staying for a longer duration than 2 days. The A/C wasn’t working that well.
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Zengcheng Isco Hotel and leaving valuable feedback. Regarding the air conditioning issue you mentioned, we will provide feedback to the relevant department for adjustment and improve the hotel's service quality. Looking forward to your next stay and sharing with us again. Wishing you a happy life!
Guest User
Business Room
Stayed in Jun 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Nice hotel at all
Guest User
Superior Twin Room
Stayed in Feb 2024
Travel with friends
2 review
4.5/5
Great
Posted on Feb 19, 2024
add orange juice
AngieKhanya
Superior Twin Room
Stayed in Jan 2022
Couples
6 review
3.2/5
Posted on Jan 7, 2022
Definitely not worth the money. The TV is not connected to the WiFi, we stayed there for 5 days. The Wi-Fi stopped working after the first two days. The weather got cold, but the AC in the room wouldn't adjust to the temperature as we were told, it was releasing cold air. The staff members are very professional and tried to make the most out of the little they could do. The gym and game rooms they talk about are not available. On top of all of that, breakfast is not included. I've stayed at chotels with better amenities for half the price.
Response from Property: Dear guests, thank you for choosing to stay in Guangzhou Zengcheng Easco Hotel and leaving valuable comments. The hotel attaches great importance to the problems you mentioned. For this, we will feed back to the corresponding departments. We look forward to you staying again and sharing with us again. I wish you a happy life.
Anonymous User
Business Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 28, 2024
OK OKOK
Guest User
Superior Twin Room
Stayed in Aug 2024
Solo travelers
12 review
3.8/5
Good
Posted on Aug 26, 2024
Hygiene: It's OK! Environment: The surrounding environment is good, just near Wanda, and there is a shopping mall at the bottom of the building Service: The service is average, the invoice processing is slow, and the phone call is also complaining. Facilities: The room facilities are relatively old-fashioned, the breakfast is not bad, which is worth affirming 🙆; because I checked in at 10 pm, I didn't experience the swimming pool facilities; Comprehensive evaluation by percentage standard: 85%
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6/14
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Zengcheng Yishigao Hotel and leaving your valuable comments. We will feedback to the relevant departments to improve the service quality of the hotel. We look forward to your stay again and sharing with us again. Wish you a happy life!
Guest User
Business Room
Stayed in Jul 2024
Travel with friends
1 review
2.7/5
Posted on Jul 5, 2024
The air conditioner in the room was always cold, no matter how I adjusted it, it was always 27 degrees. The bedside was very big and smelled musty. The hygiene was very poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Zengcheng Yishigao Hotel and leaving your valuable comments. We will feedback to the relevant departments to improve the service quality of the hotel. We look forward to your stay again and sharing with us again. Wish you a happy life!
Guest User
Business Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Facilities: The location is great, the supper is delicious, the night shift aunt is so enthusiastic, a thumbs up, a very good experience Service: Great
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Lubiandexiaoxiongluoni
Business Room
Stayed in Apr 2024
Couples
23 review
4.5/5
Great
Posted on Apr 17, 2024
The location is great, just downstairs for eating and shopping. There are many elevators, and they are fast and stable, which is very good! It is old, but it is still very quiet and clean. You can watch the sunrise from the large French windows~
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Superior Twin Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 18, 2024
The facilities are quite complete, but the pillow of one bed is a bit soft, everything else is very good, free parking, breakfast is provided
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Xiaolalajiao
Business Room
Stayed in Aug 2024
Travel with friends
5 review
1.5/5
Posted on Sep 13, 2024
The front desk service is poor, not good at all. The bed is very hard and uncomfortable, and the environment is average. I don't recommend you to go there, or go to the newer Hilton. I recommend you, this one is too bad.
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xhy
Superior Twin Room
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 8, 2024
I always stay in this hotel every time I go to Zengcheng. The room is spacious and the park view outside the window is beautiful. The cleaning is done very early and the breakfast is very rich. They also collect a lot of express delivery for me every time. Thank you very much🙏
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Anonymous User
Superior Twin Room
Stayed in Feb 2024
Travel with friends
7 review
1.0/5
Posted on Feb 14, 2024
1. When checking in, the receptionist said four sentences in total (Happy New Year, OK, please sign here, the room is in Room XXX) What does my package include, how to use it, what facilities does the hotel have, whether I drove here, whether the parking fee is free or not, all of which were not explained or told to me. I paid the parking fee on the first day myself, but it was only on the second day when I went to the chess and card room to consume that the waiter inside took the initiative to register my license plate and then exempted it. 2. There is no heating in the room, and I was not told when I checked in. As soon as I entered the room, I adjusted the mode and the temperature became colder and colder. I called to ask and found out that there was no heating, no heater or small sun to add. The waiter did not ask if I needed an extra bed or quilt. It was almost 12 o'clock in the evening. It was so cold that I couldn't sleep, so I called to add a bed and quilt. The waiter asked me if I turned on the air conditioner. It wouldn't be cold if I turned it off. I said I had turned it off a long time ago. Please add a quilt. The waiter said that if it was turned off, it would not be cold when I fell asleep later. After I asked again, he brought the quilt. I was shocked when I opened the door. What I was given was a quilt core without a quilt cover. I asked the waiter if the extra quilt didn't have a quilt cover? The waiter said yes and continued to scold me. I said that I was not cold when I slept. No one said it was cold today. I didn’t dare to cover my body with the extra quilt all night. I only dared to cover my lower body because the quilt looked dirty. 3. I stayed for two days. During the whole feedback process, I clearly stated that I didn’t need your compensation or anything. I just reported my problem to you. I also asked if there was a position for lobby manager. The waiter replied that there was. But before I checked out, no one took the initiative to contact me to solve the problem or appease the guests. It was only the next morning when I went to reissue the room card that I was asked if I wanted to change rooms. We were two girls and had a lot of things. I didn’t want to toss and turn. Besides, the whole hotel had no heating. It didn’t make much difference to change, so I didn’t change. 4. When I checked in, I asked for a room with a better view. As a result, the room was on the seventh floor and was completely blocked by the sign of Guangbai Department Store. If there was no room with a good view, you should have told me when checking in. Also, the next day when the sister was doing the cleaning for the extension, she told me to explain to you why the extra bed didn’t have a quilt cover because the size of the quilt we added didn’t have a suitable quilt cover, so there was no quilt cover. First of all, the hotel was not fully booked that day. Don't you have a quilt available for me? Secondly, without a quilt cover, do you allow a quilt that looks a bit black to be served to guests? I really don't understand. The date I booked is only less than 100 yuan less than Wanda Realm. Because most of the itinerary for these two days is in Donghuicheng Business District, I decided to stay here for convenience. It is really a decision that I regret the most. The breakfast is also average. The restaurant waiter is more leisurely than the guests baking bread and eating breakfast. I was speechless during the whole stay. The only person who thought the service was good was the lady in the chess and card room. Whether I entertain friends or stay by myself in the future, I will never go to this hotel again. The waiter said it won't be cold. In fact, we both caught a cold after staying for two days. The sound insulation of the room is also poor. The TV sound in the next room can be clearly heard. In addition, there is a speaker in the room, and there will be background music. The sound is not small. It is amazing.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Zengcheng Yishigao Hotel and leaving your valuable comments. We deeply regret your experience in the hotel. Regarding the service issues you mentioned, we will feedback to the relevant departments and provide relevant service training to improve the service quality in future work. We look forward to your stay again and sharing with us again. Wish you a happy life.
Guest User
Superior Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
I am very satisfied with the service of the front desk lady and the security uncle. Their attitude is very good. I will continue to patronize them next time I come to Zengcheng😊.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Queen Room with View
Stayed in Jul 2024
Couples
1 review
3.7/5
Posted on Jul 23, 2024
The catering and services are all good. Even if there is a swimming pool, there are many children learning to swim at any time. I booked this hotel because it has a swimming pool. So a bit disappointed.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Guangzhou Zengcheng Yishigao Hotel and leaving your valuable comments. Since July is the summer vacation, there will be more guests swimming. We will feedback to the relevant departments to improve the service quality of the hotel. We look forward to your stay again and sharing with us again. Wish you a happy life!