Ouzhuang Station ECHARM PLUS Hotel

Ouzhuang Station ECHARM PLUS Hotel Reviews

Ouzhuang Station ECHARM PLUS Hotel

No.699 Dongfeng East Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
Ouzhuang Station ECHARM PLUS Hotel
Ouzhuang Station ECHARM PLUS HotelOuzhuang Station ECHARM PLUS HotelOuzhuang Station ECHARM PLUS Hotel
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Ouzhuang Station ECHARM PLUS Hotel Guest Reviews

4.7/5
Outstanding
1488 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1488)
Positive reviews(1449)
Reviews with photos/video(467)
Friendly front desk staff(326)
Awesome amenities(227)
Classy environment(192)
Delicious breakfast(170)
Would stay again(85)
Close to metro(32)
Tasty coffee(17)
Easy to call taxis(11)
Negative reviews(39)
Wan Man
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 4, 2024
Very good customer srvice especially given by HAMIA 😃 worth the price and will come visit again
Response from Property: Dear guests: Thank you for staying in the hotel and sharing, I am very glad that every link of the hotel has been recognized by you, through your meticulous description, you can feel the happiness brought to you by this journey, which is what our service has been pursuing, which will become our motivation to continue to work hard and keep forging ahead, looking forward to serving you next time!
Guest User
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Apr 2024
Family
2 review
4.0/5
Very Good
Posted on Apr 23, 2024
The hotel location is good. There is nice restaurant nearby. The hotel service is good, The room is clean and tidy.
Response from Property: Dear guests, thank you very much for staying at Grand Plus Hotel Guangzhou and for giving us feedback about your stay. I am very happy to see your recognition of our service, location and health, thank you for your comments, we will continue to work hard, I hope to be able to bring you more satisfactory service and experience next time, I wish you a pleasant holiday~
Jason Go
Livable King Bed Room (Quiet and Comfortable+High Quality Mattresses)
Stayed in Apr 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Apr 26, 2024
The staff was very helpful..they had hired free taxi to Canton fair
Response from Property: Dear guests: thank you for staying at Ouzhuang Echarm plus Guangzhou and sharing your experience with us. Thank you for your praise to our staff, we will continue to work hard! Small appropriate will continue to fill the gaps. Hope you have the opportunity to stay next time, can give you a full score of the Stay Experience ~ I wish you a good holiday, I wish you a happy life!
Anonymous User
Executive Suite (Smart Toilet+Mini Refrigerator)
Stayed in Oct 2023
Family
3 review
4.7/5
Amazing
Posted on Oct 27, 2023
We booked the most spacious room in this hotel, glad to say that the room is very new and clean. Breakfast is meh and needs improvements, but staffs are friendly and helpful. There's a shuttle provided to the complex for Canton Fair visitors.
Response from Property: Thanks for choosing Echarm Plus Hotel Guangzhou Ouzhuang Satation and sharing your compliment with us, we are very happy to know that you are satisfied with overall service and experience. We all look forward to welcoming you back in future. Wish you have a good day !!!
Guest User
Livable King Bed Room (Quiet and Comfortable+High Quality Mattresses)
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
yuki jiajia is friendly good
Response from Property: Dear guests, hello! Thank you very much for choosing Zhuang Yishang Plus Hotel in Guangzhou District and for your attention and affirmation. Your support and encouragement are mine.The driving force of our continuous progress, may our sunny and warm service bring you the supreme service experience. Welcome to visit again.
Nergz
Yixin King Bed Room (with good lighting and high-quality mattresses)
Stayed in Apr 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 17, 2024
Not good for muslim traveler
Response from Property: Dear guests: Thank you for staying at Echarm PLUS Hotel Ouzhuang Station and feedback your stay with us, I am sorry that the stay failed to meet your expectations, Xiaoyi will continue to strengthen training and continue to check and fill in the gaps, I hope that your next stay, can give you a high-quality service level and check-in experience~ If you have any questions during your stay, you can feedback to the front desk, I wish you a good holiday, I wish you a happy life!
Guest User
Yixin Double Bed Room (with good lighting and high-quality mattresses)
Stayed in May 2024
Business travelers
7 review
1.0/5
Posted on May 22, 2024
hopeless
Response from Property: Dear guests, Thank you for staying at Echarm PLUS Hotel·Guangzhou Ouzhuang Station and sharing your feelings about your stay with us. Xiaoyi, on behalf of the hotel, would like to express our deep apologies for not giving you a satisfactory stay experience. The hotel will conduct special training for its staff every month and regularly maintain the room facilities and equipment. And I will take the initiative to understand the needs and suggestions of guests, hoping to bring each guest a home experience, but I am sorry that I failed to bring you a satisfactory check-in experience, I hope you can choose Xiaoyi next time, together to witness the progress of Xiaoyi, Xiaoyi will continue to work hard, I apologize to you again, I wish you a happy life!
Abdoul Fatah 罗布凯
Yishi King Bed Room (Light Luxury Nordic Style+High Quality Mattresses)
Stayed in Jan 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Jan 13, 2023
I recommend you this place very nice
Response from Property: Dear guests: Hello! Thank you for your trust in Guangzhou Zhuang Yishang Plus! Thank you for your generous praise and strong recommendation! It's really hard to leave in Yishang plus. Guangzhou Zhuang Yishang plus is your most beautiful and warm home in Guangzhou. You also remember to come back to see it often when you have time!
Anar999
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Dec 2023
Solo travelers
33 review
5.0/5
Outstanding
Posted on Mar 9, 2024
good v
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
LUXESHOPPER
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Nov 2021
Couples
25 review
4.7/5
Amazing
Posted on Nov 22, 2021
Top notch place
Response from Property: Dear guest: Hello! Thank you for your visit to Xiaoyi home, and sincerely thank you for your love and recognition of Xiaoyi, you remember the wonderful time here to xiaoyi heart moved. It is our bounden duty to let the guests enjoy a beautiful stay experience. We are honored to receive your praise. We will continue to move forward with full motivation and hope to have more opportunities to serve you!
Guest User
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel's service is very good. It pays attention to the guests. They will ask in advance the time of arrival and whether to drive, and turn on the air conditioner in advance. Although the parking spaces in the hotel are limited, if you are lucky, you can park for free, which is good. And the location of the hotel is also good. It's a long way from the zoo, Beijing Road, and Dongshankou check-in point. It's just one or two subway stops away. It's very convenient. It's also convenient to take a taxi. I booked a room without windows, but the room was very nice. , it’s not as bad as expected. It’s still worth staying. The facilities and equipment are very complete. The front desk asked about room requirements attentively. It’s very good. The breakfast options are also okay. Although there is a construction subway station nearby, it still doesn’t affect it. Overall, it’s worth experiencing. I told the front desk about something, and the front desk was very proactive in handling it. It was very good. I will still choose this hotel next time I come to Guangzhou. not bad!
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Guest User
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is fully equipped with free washing machines. The rooms are clean and tidy. The front desk service is very enthusiastic. I like the beautiful girl at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Xiaoyi is really excited to see the simple but profound praise from the guest, and he also recognizes our service so much. Xiaoyi provides the most considerate and meticulous service to every guest, bringing a super value experience to every guest. Guangzhou Quzhuang Subway Station Yishang PLUS Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with Nordic room style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement to Xiaoyi. We will serve every family member attentively. Xiaoyi looks forward to meeting you next time!
Guest User
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The hotel room is well decorated, the bedding is comfortable, the sleep is good, and the guests are given fruits as gifts. The service is considerate. I like Xiao Liu [rose]. The transportation is also convenient. The overall feeling is good [strong]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiaoyi. Everything we do is to bring a different stay experience to every guest. Seeing your satisfaction and affirmation, Xiaoyi is really very moved. We will continue to work hard and be ready for you to come back at any time.
Guest User
Pleasant Double Bed Room (Fresh Air + Quality Mattress)
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel rooms are well-equipped, with a simple design style, rich breakfast varieties, and convenient transportation. You can get a taxi when you go out. Xiaoting at the front desk is warm and thoughtful, and her attitude is also very good🥰
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and supporting our hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff. Making every guest feel at home is our ultimate goal. The warm lighting and intelligent guest control system in the hotel rooms, as well as free high-speed WIFI, are the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
Livable double bed room (air purifier+quiet and comfortable)
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The room is nice, and the service is even better. They are waiting at the door before you arrive, and are ready to guide you to park! Very enthusiastic! It is also very close to the cancer hospital, very convenient!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.