Lavande Hotels

Lavande Hotels Reviews

Lavande Hotels

No. 2 Zhongshan Middle Avenue (Yuebao Center Plaza), Tianhe District, Guangzhou, Guangdong, ChinaView Hotel Details
Lavande Hotels
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Lavande Hotels Guest Reviews

4.7/5
Outstanding
1418 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1418)
Positive reviews(1379)
Reviews with photos/video(112)
Easy to get around(150)
Friendly front desk staff(92)
Large rooms(70)
Convenient parking(63)
Close to metro(61)
Perfect for business trips(27)
Good views(9)
Stayed multiple times(8)
Negative reviews(39)
Chow
Executive Queen Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The location is good near the exhibition and lots of good food . The room was not ready so they gave me a bigger room , had a good stay there a repeat customer
Response from Property: Dear distinguished guests: Thank you very much for choosing to stay at Lifeng Hotel and sharing your check-in experience. The branch is committed to providing you with a kind and thoughtful check-in experience! From your comments, I will talk about the advantages and disadvantages of the hotel. I hope you will like the quiet
Ashish
Elegant Queen Room
Stayed in Oct 2023
Business travelers
1 review
4.5/5
Great
Posted on Oct 20, 2023
Good and easy hotel near canton fair complex
Response from Property: Thank you for your good comments. CIBEI metro station is very close to the Guangzhou International Convention and Exhibition Center and is a good choice for the exhibition. The hotel will continue to improve the hygiene and service quality, welcome to stay again, thank you!
Guest User
Queen Room With View
Stayed in Dec 2023
Business travelers
2 review
3.0/5
Posted on Dec 25, 2023
a little dirty
Response from Property: Dear guests, thank you very much for staying at the Chepi subway station of Lifeng Hotel. If you are not satisfied with this stay, you can directly report it to the front desk. We can help you change a room. Thank you very much for finding problems during your check-in and giving
Nishuizhuoyangzimei℡
Queen Room With View
Stayed in Sep 2024
Other
3 review
1.0/5
Posted on Sep 6, 2024
The hygiene is really bad. When I lay on the bed, dust fell on my eyes. I dare not put the headboard behind me. The picture below is
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Response from Property: Dear member: Thank you very much for staying at Lavande Hotel and taking the precious time to leave us a review. After seeing your review, we also know that we did not do well and will carry out the room hygiene issues during your stay. If there are any deficiencies, you can give us timely feedback and we will find relevant personnel to deal with it. Thank you for your stay and review. Welcome to visit us again!
Guest User
2-bed Room With View
Stayed in Aug 2024
Family
4 review
2.7/5
Posted on Aug 23, 2024
I often stay at Lavande chain hotels because they are not prone to scams. But this time it was not as expected. The hardware facilities of the hotel are basically the same, just a little old. I felt something under me when I was sleeping at night. I turned on the light and saw that it was a dead cockroach, a dead cockroach!!!
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Response from Property: Dear guest: I'm sorry to bring you such a bad stay. Xiaoli feels deeply guilty. It has always been our original intention to bring you a good stay experience. Xiaoli knows that there are still many imperfections, and Xiaoli will work hard to improve. It is our goal to provide every guest with a comfortable and heartwarming stay experience! I apologize again and wish you a happy life! Good Morrow is just for a better start!
Guest User
2-bed Room With View
Stayed in Aug 2024
Business travelers
4 review
1.7/5
Posted on Aug 18, 2024
The worst accommodation experience ever. Old doesn't mean dirty and messy. There are mold spots everywhere. Le Fen is not as fresh as it used to be. Even the TV has only one channel. They are too lazy to make improvements. Le Fen is flat.
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Response from Property: Dear guest: I'm sorry to bring you such a bad stay experience. Xiaoli, we feel deeply guilty. In fact, we really want to provide you with all good services, that is our original intention. Xiaoli knows that there are still many imperfections, and we will work hard to improve. It is our goal to provide every guest with a comfortable and heartwarming stay experience! I apologize again and wish you a happy life! Good Morrow is just for a better start!
Guest User
Elegant Queen Room
Stayed in Aug 2024
Business travelers
24 review
4.1/5
Very Good
Posted on Aug 3, 2024
It's not newly renovated, but it's very clean. It's nice to have such a view for this price. The service of the girl at the front desk is very good! The breakfast is really average, the porridge is not hot enough, and the dishes are tasteless. Other impressions are OK!
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Response from Property: Dear guest: Thank you for taking the precious time out of your busy schedule to leave us a review. From your review, we can see that you have given us suggestions. We will let the staff deal with them in time. The good things will continue to be maintained and Will work hard to get to the next level! We look forward to giving you a better experience during your next stay! Good Morrow is just for a better start!
Anonymous User
Romantic Room
Stayed in Aug 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Overall it's OK. The room is in the usual style of Lavande, but only some floors are hotels, and the other floors have office buildings and restaurants. It's not a stand-alone Lavande. When I checked in, the waiter greeted me warmly and provided hand towels and tea. When I asked about the surrounding food, he also gave me a detailed introduction. I was very satisfied with the service. The surrounding subways, buses and taxis are very convenient. Those who drive don't have to worry about parking. The hotel has free parking. There is a Luckin Coffee and a dental hospital on the first floor, a McDonald's on the second floor, and a restaurant for Cantonese morning tea on the fourth floor. It's quite convenient.
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Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. We are happy because of you! Thank you for your support and care for us!
Guest User
Elegant Queen Room
Stayed in Jul 2024
Business travelers
55 review
4.7/5
Amazing
Posted on Jul 25, 2024
Facilities: OK, there are many food places around Hygiene: So-so, the carpet of Lefeng is just so-so, not very clean, hair is not cleaned up Environment: OK, the scenery is pretty good Service: The service is OK.
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Response from Property: Dear guest, thank you for your review. We are very sorry that the hygiene did not bring you a good stay experience. We will strengthen training management and check every room to strive to provide every guest with a good stay experience. We look forward to your visit again~
Huagai
2-bed Room With View
Stayed in Jul 2024
Family
6 review
4.2/5
Very Good
Posted on Jul 25, 2024
The location and value for money are excellent. There is a nice morning tea shop on the 4th floor and a night market downstairs, which is very convenient. Parking is free in Guangzhou, which is a pleasant thing.
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Response from Property: Dear guest, thank you for your review. Your full praise is our goal. We will continue to work hard to provide every guest with a wonderful stay experience. We look forward to seeing you again~
Guest User
Elegant Queen Room
Stayed in Jul 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 19, 2024
The room is fully equipped with air conditioning, TV, WiFi and other facilities. It is clean and sanitary, with 24-hour hot water for convenient washing. The service is warm and thoughtful. The location is prosperous and the surrounding transportation is convenient.
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Response from Property: Xiaoli, thank you for your great encouragement and support despite your busy schedule, which makes us feel more happy. At the same time, we are more determined to provide the ultimate service and bring the best stay experience to every guest. We will continue to go Improve your work skills and provide you with the fastest check-in and check-out procedures. Seeing that you like it so much, remember to "see you again"~
Anonymous User
Executive Queen Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 17, 2024
The hotel is very close to the subway station. The front desk service attitude is very good and considerate. The style of the room is simple and exquisite, very clean, and the overall warmth and comfort make you feel at ease living there.
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Response from Property: Dear guests: Hello! Thank you for your strong support to Lavande Hotel·Guangzhou Financial City Chebei Subway Station Hotel. Your satisfaction is the driving force for the hotel’s progress. Needless to say, just come here often! Wish you: smooth work and good mood every day O(∩_∩)O~
Guest User
Queen Room With View
Stayed in Jul 2024
Booked for others
26 review
5.0/5
Outstanding
Posted on Jul 13, 2024
The room is clean, tidy, bright, with a wide view, convenient transportation, many restaurants downstairs, and a free room upgrade, but there are no attractions around, it's all residential areas, and it's a certain distance from large shopping malls
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Response from Property: It is Xiaoli's greatest honor to receive such warm praise from you, and your satisfaction is the goal of our service. Lili not only provides good services to hotel guests, but also to friends like you. To provide a higher level of service, Lili will not disappoint your praise. Keep up the hard work and look forward to your visit again!
Guest User
Executive 2-bed Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 12, 2024
I slept very well, there are food nearby, and Chebei Station is just outside the door, so transportation is very convenient!
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Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!
Guest User
Elegant Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 29, 2024
The location is very good, very close to the subway, check-in and check-out are very smooth, and it is convenient to eat nearby. It is convenient to go to the Canton Fair Complex.
Original TextTranslated by Google
Response from Property: Xiaoli always wants to give you better. Hehe, your satisfaction will give Xiaoli unlimited motivation! Dear, you should give me a hundred likes. Xiaoli follows the natural, friendly and sincere service concept. Your satisfaction is the greatest affirmation for Xiaoli!