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The best staff ever in the history of hotels! I stayed 2 nights, I’m partially disabled and use a wheelchair and crutches. The staff looked after me superbly! Whilst my room, public areas and breakfast were all wonderful, it’s the people who made my stay so enjoyable! So that’s what I want to base my review on. I have a great deal of experience staying in hotels, both for business and pleasure. I have stayed in some of the world’s top hotels and for the customer experience, your staff beat everyone! Seriously! Nothing was too much trouble, I needed extra assistance sometimes and someone was there to help before I even knew it! I went to Dublin for the Rammstein concert at the RDS, so the hotel was super busy, however this didn’t prevent the staff from going over and above when it came to the customer experience. I was treated like a Queen from the moment I checked in, until I checked out! If I need to visit Dublin again, I will be back at this hotel! I recommend it 💯!

The hotel is an old-fashioned house renovation, there is no elevator, but it is convenient to go upstairs by yourself. The hospitality at the front desk of the hotel is the most comfortable thing. The room facilities have everything, if compared with other hotels, the price is very good, but the weekend price is still very expensive.

Excellent hotel, great service and only 5 minutes walk to Landsdowne station that you can reach city centre within 15 minutes. The room is very nice and you can enjoy free coffee and tea, playing board game in the evening. The honourable system for whiskey bar is bdonus and the complimentary breakfast is very delicious. One thing I have to mention is that no air conditioning for the room but it's not bothering me in Dublin's weather.

A beautiful Dublin townhouse in leafy Ballsbridge. Only a 2 minute walk to Landsdowne road to the Aviva Stadium and the Dart rail service. A 5 minute walk both ways to some lovely restaurants, cafes and bars so an ideal location. I stayed here because I had a Visa appointment at the US embassy which is also only a 5 minute stroll from the hotel door. The room was clean and very spacious, high ceilings and large windows. Microwave and fridge in the lounge which came in very handy as we had brought our own breakfast. Would stay here again in a heartbeat. Only negative was one of the curtains in the bedroom seemed to have come off its rail and was half hanging down and could not be fixed because the window was too high!! However it just about covered the window to block the street lights so no big deal. Just to note, check out is 10am which is earlier than other hotels and the cleaners were knocking on the door at 9.55 so it's pretty much on the dot!!

Myself & two friends checked in to a triple room (Room 7) on Friday 24th February 2023. The hotel room was dirty. The towels had “stains” on them and was not very clean at all. The bed mattresses had marks and stains on there and it felt very unclean. The room was unhygienic and extremely dusty. This reflects on your previous reviews from Trip Advisor. The window is rotting away and dirty, and in the morning, it was wet with condensation and the room made all our clothes and bedding feel damp and cold. On Saturday morning, there was no running water. When we spoke to someone at the hotel, they said it would be fixed that day. It was not. We spoke to someone again and they said the water would take time to come up to the room? We had no running water. Please be advised that one of the guests in the room is Disabled. He has a bowel condition meaning that he has to change his external stoma every day. Being unable to hygienically wash was a challenge and could have caused infection or serious health concerns. We could not use taps to brush teeth, we could not shower, and most importantly, we could NOT flush the toilet chain. Meaning our facilities were redundant. We did not pay 400 euros, to stay in a hostel. This is what it felt like. We were told to shower in a “communal” shower downstairs on the first floor. That was absolutely disgusting. Unclean and unhygienic and the water trickled out of the head of the shower, which effectively means we did not feel clean once we “Showered”. We addressed this again on Sunday to a lady on reception and nothing was done about it. When we checked out on Monday, we spoke to a man on the reception desk who did not really take me very seriously. I explained the issues and he just stood there and smiled and didn’t even apologise or offer any refund for these issues. We did not pay 400 euros to stay in a hotel with a shared shower. This is not advertised as a shared bathroom and a hostel. It is advertised as a B&B. Yes, a B&B that cannot meet basic Health and safety regulations. I told him I would escalate to **********. I spoke to them today, and they advised they contacted the hotel, and they would call me regarding this, which they have not done. I am very disappointed that we paid hard earned money to stay at your hotel, yet the basic minimum requirements were not met of: Cleanliness Hygiene Running water Clean bedding and towels We have written for a refund. If not, we may take action.

My experience at Donnybrook Hall was wonderful! My double room was more than adequate with an updated private bathroom. Enough hangers in wardrobe for my 8 night stay. Comfy bed, warm room (with the nice option to crack open a window) for my December stay. TV also included music channels, which was nice, Coffee/tea/biscuit/choc croissant in room daily. The staff was hospitable from checkin to my departure, Encountered a friendly face to ask about needing help every morning and night. Daily housekeeping was reliable and trustworthy. Defiantly a family operation! The neighborhood is great. There is a row of shops that include an upscale market, a bakery/coffee shop, Tesco, a pub with a restaurant and another restaurant. A fast food place serving really good fish and chips is open late along with another fast food place. There is a bus stop near the hotel, city center is about a 20 min ride by bus. I used taxis (easy pickup area in front of hotel) and safely walked into town many times. A taxi to temple bar was about 15-20 euros, a 50 min walk. This is a good option for a nice, quiet stay. A great value for the room and resourcefulness of the staff. Would defiantly recommend and revisit Donnybrook Hall!

The pictures made this place look so good but beware! My partner and I booked a 4 night stay and were excited to find a reasonably priced and cute looking place even if it was far from Dublin city center. The first room we were assigned was dirty including a used bottle of mouth wash on the floor of the room. After requesting a different room, we were moved down the hall to a new room. This one was dirty: *Toenail* on the floor, Bottle of febreeze on the counter, Smelled bad Disgusting lump of tape and something?? stuck to the wall Booger on the wall Stains There were also greasy smears on the night table and window sill. Pretty much you didn't want to touch anything. We were exhausted form a hectic day of travel so decided to grin and bear it for the night and then promptly cancelled the reservation the next morning. While the hotel refunded the remainder of the stay they did nothing to make up for the awful experience and significant inconvenience of having to re-book, change plans, etc. When I called to reach the property the next morning (no in person staff at the property which we knew), I was informed the manager would not be in until 10am. I called back at 10:05 and was informed the manager was still not in. Called back at 10:30, still not in. Finally, got a call around 10:40 from the manager who agreed to cancel the reservation after I told them how dirty the room*s* had been. In fairness, the bathroom and bed seemed pretty clean (and the portrait of Jonathan Rhys Meyers from The Tudors is hilarious). Save yourself a headache and frustration and book somewhere else. Worst stay I've had in a long time.

Clean, warm on good 10 minute walk to good bus routes