No.9 Ronghu South Road, Xiangshan District, Guilin, Guangxi, 541001, ChinaView Hotel Details
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AROMA TEA HOUSE Guest Reviews
4.7/5
Outstanding
190 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(190)
Positive reviews(189)
Reviews with photos/video(70)
Classy environment(39)
Loved the view(24)
Quiet & comfortable(24)
Delicious breakfast(23)
Friendly front desk staff(16)
Well designed(15)
Close to scenic area(10)
Well decorated(7)
Negative reviews(1)
Guest User
Hua Jing Deluxe Lakeside Twin Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Unique hotel with excellent service. It's in a great location. We had a wonderful stay. The staffs are so friendly and helpful. Will definitely come back again.
Response from Property: Dear customers : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
Guest User
Family Friendly Deluxe Suite
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 1, 2024
Super friendly staff and big and comfortable rooms. Very clean. Small complaint is the noise outside given it's close to a busy area. But otherwise great place to stay - highly recommended
Response from Property: Dear customers : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
Guest User
Elegant Double Room
Stayed in Feb 2024
Couples
3 review
5.0/5
Outstanding
Posted on Feb 14, 2024
Excellent location right on the lake, walkable to all the main attractions. Room was beautiful and very clean, and service was great.
Response from Property: Dear customers :Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
Guest User
Elegant Double Room
Stayed in Jul 2023
Family
7 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Can’t recommend highly enough. Great location, good breakfast and incredibly helpful staff. Would definitely return. Our stay here really made our holiday.
Response from Property: Thank you very much for choosing to stay at our hotel,we are happy to see that you like our hotel, our staff. The vacation assistance team will provide personal butler service for 24 hours, they also lead the guests to visit Rong Lake and Shan Lake everyday,and supply a whole explanation for the tour。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!
Elizabeth Ann
Hua Jing Deluxe Lakeside Twin Room
Stayed in Sep 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 10, 2023
Our experience at this hotel was six star. We upgraded to a family suite so we could have separate rooms. The art in the hotel is lovely and the service we received was excellent. As was the individually cooked English breakfast. The location right on the lake makes it perfect for strolls in the evening and early morning
Response from Property: Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best, Aroma Tea House
Ying-Kwan
Elegant Double Room
Stayed in Aug 2023
Couples
3 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Room was very clean. We’ve had a Chinese breakfast which was delicious and a lot. Staff was very friendly and they speak English. Location of the hotel is great; you can reach the sun and moon pagodas/Elephant Trunk Hill/city centre in 15 minutes walk.
Response from Property: Thank you very much for choosing to stay at our hotel,we are happy to see that you like our hotel, our staff. The vacation assistance team will provide personal butler service for 24 hours, they also lead the guests to visit Rong Lake and Shan Lake everyday,and supply a whole explanation for the tour。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!
Steph86
Suxin Lakeside Double Bed Room
Stayed in Aug 2023
Couples
6 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Nice hôtel with great service. Location is good as it's near to the lake. The design of the hotel is very unique and they gave the option of Western or Asian breakfast.
Response from Property: Thank you very much for choosing to stay at our hotel,we are happy to see that you like our hotel, our staff. The vacation assistance team will provide personal butler service for 24 hours, they also lead the guests to visit Rong Lake and Shan Lake everyday,and supply a whole explanation for the tour。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!
Hk88
Suxin Lakeside Double Bed Room
Stayed in Sep 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Very friendly and helpful staff, great location.
Response from Property: Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.Best,Aroma Tea House
Yahaira
Elegant Twin Room
Stayed in Jul 2022
Travel with friends
19 review
5.0/5
Outstanding
Posted on Aug 2, 2022
The hotel is a jewel in Guilin! Staff is very helpful and can speak english, it is very clean and everything is very near. Thank so much! I highly recommend Aroma Tea house.
Response from Property: Dear guest :Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.Best,Aroma Tea House
mayapapaya
Elegant Double Room
Stayed in Jul 2022
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 2, 2022
Loved my experience here wish I could have stayed longer! The three ladies that helped me were so wonderful and i had their WeChat to message them about anything...breakfast was Chinese and great! The staff were so helpful and just loved the theme of the hotel. Central to everything and would definitely stay again.
Response from Property: Dear customer: it's not easy to meet a vast crowd. It's our honor to meet our relatives. Thank you for your stay and sharing. I'm glad that every link of the hotel has been recognized by you, and I can feel the happiness that this journey brings to you. This is what our service providers have been pursuing, and it will also become the driving force for us to continue our efforts and keep forging ahead. Our hotel faces the "Ronghu scenic spot" in the two rivers and four lakes, and it's quiet in the midst of the chaos. The top floor restaurant has a net red view, and it's a 10 minute walk to the pedestrian street. Quiet and convenient to travel. Meeting is fate. It's a great honor to meet you in the beautiful Guilin. Thank you again for your affirmation of the hotel, and look forward to serving you next time!
Guest User
Elegant Double Room
Stayed in Jan 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Great location. Beautiful hotel. They speak English and this made our trip so much easier. The receptionist booked the Li River Cruise for us and helped us getting taxis and recommended restaurants. I would definitely stay here again.
Response from Property: Dear Friends, Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. We appreciate your time and patience to write down this review for us. Your recommendation means lots of to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time. Best Regads Aroma Tea House
Guest User
Elegant Double Room
Stayed in Jul 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jul 24, 2022
The hotel has an amazing location. It's in the downtown near to one of the 4 picturesque lakes. You easily can get to the Elephant trunk hill or night market. The hotel has a very beautiful interior. The staff are very polite and helpful. They speak English well. The breakfast was famous local noodles which we also liked. The atmosphere in the hotel is very quite and authentic. Highly recommend it!
6/9
Response from Property: Dear friends : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay.Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!
Farrell
Elegant Double Room
Stayed in Jan 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 8, 2023
Perfect location, informal and helpful staff, beautiful decor. Best value hotel in China.
Response from Property: Dear friends : Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay.Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!
Guest User
Suxin Lakeside Double Bed Room
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 2, 2022
Hospitality is great. As soon as you check in, you are having the feeling that they are trying to help you have a good experience. Stuff is speaking English pretty well and explained on the map where we should go and what can be done in Guilin. Hotel itself is old Tea House and owner hobby is collecting some historical pieces and turned it into small museum. Rooms are very clean, each has it is own name and when you open the door, you are having good feeling by the smell. Our room was decorated by old furniture and we had a space next to the window to have our private tea taste. Bathroom was clean and big enough for two people. Errands are chill and calm, not noisy at all. I strongly recommend to stay here.
Response from Property: Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly.It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.Best,Aroma Tea House
nitt_kat
Elegant Twin Room
Stayed in Aug 2022
Travel with friends
13 review
3.5/5
Posted on Sep 21, 2022
An old hotel with spacious room and friendly reception. The location was not they convenient, it was far from the town and tourist attractions. There is a park nearby where local people play music and sing in the evening, which was lovely.
Response from Property: Thank you very much for choosing to stay at Aroma tea house. We are very sorry to see that we failed to make your stay as perfect as your expectation . We also realized that it is a problem of insufficient service and attention. Our hotel is located in the city center of Guilin. Close to the famous two rivers and four lakes. Behind the hotel is Xicheng Pedestrian Street which also night market street. Walking distance to famous Elephant trunk Hill Park only 13minute. Walking distance to famous twin pagoda only 12minute. Walking distance to famous Ming Dynasty Palace only 15minute. Our hotel is surrounded by attractions. The Yangshuo and Longji Rice Terraces are both counties belonging to Guilin City which is a bit far from the city center because they are country side. Sorry we are not big enough so that we cann't reach to a 5 star hotel, but we trying our best to doing the 5 star service. We do have a lot of hotel activities during your stay, Such as walking trip at night, Ronghu art gallery visiting, tea tasting and so on. All of the receptions can speak English . We were happy to arrange the airport transport and the local tour for you as well. Our hotel was a nice building all of the room was face to the lake. There is a lovely lake view on our 5th floor. We do have the fridge at our lobby on ground floor free to used that. Also the safety box was on ground floor. If you need it free to storage your value things there. Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!