Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop)

Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop) Reviews

Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop)

No.18 Shanghai Road, Xiangshan District, Guilin, Guangxi, 541002, ChinaView Hotel Details
Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop)
Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop)Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop)Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop)
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Minhang Hotel(Guilin two rivers and four lakes Xiangshan Park shop) Guest Reviews

4.1/5
860 review
Verified reviews
Location4.1
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(860)
Positive reviews(788)
Reviews with photos/video(119)
Easy to get around(104)
Convenient location(104)
Great value for money(67)
Close to airport(64)
Poor air conditioning(36)
Convenient parking(29)
Friendly front desk staff(27)
Offers pick-up/drop-offs(9)
Negative reviews(71)
Jon 123
Business Double Room
Stayed in Jan 2024
Solo travelers
20 review
3.0/5
Posted on Feb 18, 2024
Not bad for the price. A little worn down, building has a different name (airport hotel) and international building. Right near elephant hill if you’re into that. Great jumping point to and from the train station on your way to Yangshuo. Was really cold but staff provided a working heater.
Response from Property: (Free parking) (Near Elephant Trunk Hill) (High cost performance) Thank you for choosing Guilin Civil Aviation Hotel among all the hotels. We are sorry that we could not give you a good experience. You booked a business room, which is also a particularly cost-effective room type in the hotel. We recommend that you book a deluxe European twin room next time, which will give you a better experience. We sincerely apologize to you again and hope that you can give us the opportunity to serve you again! I wish you good luck in the Year of the Dragon in 2024, and everything goes well!
David
Business Double Room
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Near the central train station; there was a beautiful view from the room; nice and clean.
Response from Property: Dear guests, hello! Thank you for visiting Guilin Civil Aviation Building! Thank you for your patience in lighting up the five little stars. With your encouragement, I believe we will do better. We will continue to work hard, strive for excellence, and use our heart and soul to create a more humane travel life for guests from all over the world to win more recognition from guests. The hotel has newly renovated European-style luxury rooms. Welcome to experience it next time. Thank you for choosing the Civil Aviation Building. The hotel is the only stop for airport buses in the city. At the same time, it is very close to the railway station and the Elephant Trunk Hill Scenic Area! Looking forward to your next visit! I wish you a happy life!
Tan
Business Double Room
Stayed in Dec 2023
Couples
5 review
4.7/5
Amazing
Posted on Jan 3, 2024
Very convenient location, just right at the airport bus station. We checked in in the wee hours at night, and the lady at the reception was very friendly and welcoming. We even got a free room upgrade thanks to her! Hotel was clean and comfortable.
Response from Property: 親愛的客人,謝謝您對我們桂林民航酒店的點評,能夠提供最優質的住店體驗是我們不斷努力的動力,為每位到店的賓客提供更好的服務。酒店地址獨特,這裏依山傍水,象鼻山,兩江四湖與之比鄰,自然風光非常獨特漂亮;清晨,漫步在灕江邊,漫步去象山公園,呼吸着清新空氣,滿城的山水景氣會真正體驗到“心曠神怡”這個詞的意境!和家人一起享受愜意的美好時光。歡迎您的再次光臨!
Sebastian
Standard Queen Room
Stayed in Jun 2024
Solo travelers
19 review
4.0/5
Very Good
Posted on Aug 19, 2024
Very nice stay.
Response from Property: 親愛的客人,您好!感謝您對酒店的認可!聽到您説住宿體驗"Very nice”,我們深感榮幸。我們一直致力於提供優質的服務和舒適的環境,希望每個細節都能讓您滿意。期待未來能再次為您服務!祝您旅途愉快!
dym@
Business Double Room
Stayed in May 2023
Solo travelers
150 review
5.0/5
Outstanding
Posted on Jun 26, 2023
Super nice hotel, staff is so kind.
Response from Property: 親愛的客人,感謝您選擇桂林民航酒店!希望我們的熱心、愛心、細心、誠心換取您的稱心、放心、歡心、安心、。桂林民航酒店願成為您桂林的家,歡迎您常回家看看哦!旅途中值得信賴的夥伴,祝您生活愉快!
Guest User
Business Double Room
Stayed in Jun 2023
Couples
9 review
4.5/5
Great
Posted on Jul 27, 2023
Decent hotel for a short stay.
Response from Property: 親愛的顧客您好,感謝您對酒店的認可。您的滿意是我們不懈的追求,我們會再接再勵,期待您的下次光臨!
Guest User
Discount Standard Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 10, 2024
I often travel for work, so it is very convenient to fly. As I have a habit of staying in bed when the weather is cold, this hotel is my first choice! The decoration style of the room is what I like. The room is clean and tidy. The hot water flow is large and I am very satisfied. The front desk service is good and they are keen to introduce the surrounding food, which is great👍🏻
Original TextTranslated by Google
Response from Property: (機場巴士)親愛的賓客,感謝您對酒店的肯定,桂林民航大廈位於灕江與桃花江交匯處,坐擁繁華地段,步行10分鐘象鼻山、穿山、塔山等景點,賓客可在機場搭乘班車,直達酒店入住,盡享便捷,期待您的下次光臨!
Anonymous User
Business Room
Stayed in Oct 2024
Other
13 review
5.0/5
Outstanding
Posted on Nov 30, 2024
The young lady on duty when I came to the store yesterday was very nice and upgraded the room. Since I couldn't sleep well, I wanted to see a room on a high floor, so I immediately arranged for a waiter to take me to see it. Warm and thoughtful service, thank you very much. The hotel has a strategic location. The airport bus departure station is less than one kilometer away from Xiangshan. It takes about ten minutes to walk and is not far from the Sun and Moon Twin Towers.
Original TextTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Guilin Civil Aviation Hotel will be waiting for you in the picturesque Guilin! I wish you a good mood every day!
Guest User
Business Room
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Dec 3, 2024
The room is large and spacious, very clean, and the service attitude is good.
Original TextTranslated by Google
Response from Property: (Near the 5A scenic spot Elephant Trunk Mountain) (High cost performance) Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Guilin Civil Aviation Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile!
Guest User
Standard Queen Room
Stayed in Nov 2024
Solo travelers
1 review
3.2/5
Posted on Dec 10, 2024
The location is relatively convenient. There are airport buses and bus stops at the door. It is not far from the city's attractions. However, it is too noisy. The whole machine is buzzing. It feels like a motorcycle is next to my ears, and it also has gas. The door was so bad that I quickly canceled and stayed at another hotel the next day.
Original TextTranslated by Google
Response from Property: 尊敬的客人!感謝您選擇桂林民航酒店,並對我們的地理位置給予肯定,能為您的出行帶來便利,我們深感榮幸。關於您提到的噪音問題,我們深感抱歉,這確實影響到了您的住宿體驗。我們一直致力於為客人提供安靜舒適的住宿環境,但此次未能達到您的期望,我們感到非常遺憾。針對您的反饋的情況,我們會立即進行排查並採取措施,確保類似問題不在發生。同時,我們會加強員工對噪音控制的培訓,提升服務質量。雖然您已經選擇了其他酒店,但我們仍然希望能有機會再次為您服務,展現我們改進後的服務和環境。如果您有任何其他建議或需求,歡迎隨時與我們聯繫。再次對給您帶來的不便表示誠摯的歉意。祝您生活愉快!
Guest User
Business Room
Stayed in Oct 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 27, 2024
The hotel is clean and hygienic, convenient for travel, and the service is considerate and thoughtful!
Original TextTranslated by Google
Response from Property: [Airport bus travel is convenient] Dear family: Hello! Everything is self-explanatory, and I can get your 5-star praise. Thank you for your recognition and support. We will continue to maintain attentive service and care about every detail of your stay, so that you can enjoy your stay inadvertently. Slow down, relax, and experience a different stay experience. We look forward to seeing you again. Wish you a happy life!
Xiao2xiao2nizaina
Standard Queen Room
Stayed in Oct 2024
Family
8 review
2.0/5
Posted on Dec 2, 2024
Alas, I chose this place because I had to catch an early flight. The hygiene is poor and the environment is not good. If you can fly in time, get a taxi, and know how to ride a bicycle, there is no need to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad stay experience. We feel deeply responsible for the hygiene and environmental issues you reported and will immediately make rectifications and improvements to ensure a clean and comfortable accommodation environment for every guest. Indeed, due to the geographical location, it may be a little inconvenient for guests catching an early flight, but we will also work hard to improve surrounding transportation and other supporting facilities to make your travel more convenient. Thank you for your valuable feedback. We will continue to work hard and look forward to your next visit. We will definitely give you a different service and experience. Have a nice trip!
Guest User
Business Room
Stayed in Mar 2024
Family
42 review
5.0/5
Outstanding
Posted on Apr 21, 2024
Awesome, great, great, great, great, great 1. Excellent location. The hotel is very close to Elephant Trunk Mountain and the Sun and Moon Twin Towers, and there is a direct bus to the airport. 2. The facilities are in excellent condition. The room is large and clean. If you are lucky enough to get a suitable room, you can also enjoy the distant mountain view. 3. The price is affordable. Although the location and conditions are excellent, the price is very affordable and provides excellent value for money. highly recommended
Original TextTranslated by Google
Response from Property: 感謝您對酒店的認可!您的稱讚我們已經收到了喲!下次再來這個美麗的城市,希望能再次光臨桂林民航酒店,相信我們一定會給您更好的住店體驗!祝您生活愉快,心想事成!
Guest User
Business Double Room
Stayed in Mar 2024
Business travelers
2 review
2.2/5
Posted on Apr 15, 2024
1. In terms of environment: The musty smell permeates the hotel as soon as you enter the hotel, and it gets even worse in the elevator! The aisles on the floor are dimly lit, giving people a very depressing feeling. In addition, the aisles are narrow and very uncomfortable! 2. In terms of equipment: the hotel may be old and lagging behind for many years! What are the functions of the sofa chair and footrest placed by the window? Not to mention dirty, it would be crowded and in the way! I wanted to turn on the desk lamp for work, but the lamp kept shaking and the light source was dim. It doesn't cost much to replace it with an energy-saving light bulb! The basin in the bathroom is movable, the faucet is pouring water, the shower floor drain is blocked, taking a bath is like raising a fish, the refrigerator is unplugged, are you afraid of wasting electricity? Then don’t equip it! The air conditioner won't start! 3. In terms of service: When a problem arises, I call the front desk. I feel that I have no sense of service and lack the ability to proactively solve problems for guests! It's much better than the room attendants. At least they know how to think about the guests and their attitude is okay! 4. In terms of hygiene: Generally speaking, stains on the sofa, oil stains on the bedside board, and mineral water were drunk by others. I didn’t pay much attention to the others for fear of psychological discomfort! Overall, don't have too many expectations, it's just convenient to the airport, nothing else!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,很抱歉此次入住未能給您帶來滿意的入住體驗,針對您提到的問題我們已經向酒店相關部門人反饋,酒店已經聯繫工程師傅對您入住的房間進行檢修排查,屆時會有更好的產品服務大家,也希望您能給予我們一個提升的機會,酒店全體員工期待您的下次光臨,祝您一切順利!
Guest User
European-Style Super Deluxe Standard Room
Stayed in Mar 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Room service is good, but I saw breakfast online but it wasn't.
Original TextTranslated by Google
Response from Property: (服務好)感謝您對酒店的認可!您的稱讚我已經傳達給服務您的同事和領導,大家都非常開心!酒店餐廳升級目前沒有對外營業,請您理解。酒店周邊非常便捷,出酒店左邊10米處有當地比較特色桂林米粉店喲。步行800米可到桂林城徽5A:象鼻山景區,兩江四湖等,不管是用餐,購買特產,等都很方便。下次再來這個美麗的城市,希望能再次光臨桂林民航酒店,相信我們一定會給您更好的住店體驗!祝您生活愉快,心想事成!