Guilin Central Palace Hotel(Guilin Two Rivers and Four Lakes East and Elephant Trunk Hill) Reviews

Beyond my expectation. Service is at tip top. Walkable to many places of interest within 400m. The receptionists were so helpful giving directions as where to go and assist to call for cab anytime i needed the service. Remarkable housekeeper aunty, asking me need not wait for my laundry as she will make sure it is all done and will deliver to my room, she even drop me a note after sending the laundry on my bed. Got a upgraded family room which was spacious and on the high floor. The hotel 7th floor has a small pool and nice view of the Jingjang Wangfu background and the ancient city. They do served tea at 3pm with some nice cookies and desserts, breakfast was awesome with order to make famous Guilin Noodle soup. Highly recommend this hotel for personalize service and a comfort room. Would rate it 5/5. 酒店位置很好，房间卫生很干净，设施设备很齐全，有洗衣房健身房提供，一楼大堂还有免费咖啡提供，大堂环境也很好，宽敞明亮，前台服务员水琳服务很好.

The staff is very informative and helpful . Room super clean and comfortable. Provide tea and breakfast. Good location and all tourist spots are nearby. Value for money .

Everything was perfect! The room was very comfortable and spacious. Staff was super friendly and prepared us a breakfast to go as we had to leave early in the morning. The location was perfect with many restaurants and street food options close by and a beautiful location next to the river. Hundred percent recommended!

High quality hotel with excellent service. Room was beautifully designed. Free afternoon tea was really good. Great location centrally located down town. Great trip.

The location is very good and the room is very nicely decorated. We enjoyed the afternoon tea and were very happy with the service.

We stayed here for 1 night and thoroughly enjoyed it. The room was clean, big and spacious, and did not smell of smoke. It was quiet through the night. I loved the design of the hotel room, the light blue theme with the wood, and the tea set in the room was a nice addition. There are lots of lights to choose from in the room to create the perfect ambience. We had to leave the hotel at 7am so couldn’t enjoy the buffet breakfast, but the hotel kindly arranged a packed breakfast for us which consisted of bread, boiled eggs, bananas, sweet potato, sweetcorn and milk. The location of the hotel is super convenient and given how close it is to the main streets, we were surprised how quiet the room is! The shampoo and shower gel also smelt sooo nice and luxurious.

**5-Star Review** We had an absolutely fantastic stay at this hotel in Guilin! From the moment we arrived, the staffs (秀秀，小燕子，坤坤 have went above and beyond to ensure our every need was met. They were incredibly friendly, welcoming, and helpful, always willing to lend a hand. We were particularly impressed by their extra efforts to assist us during our stay. For example, they kindly carried our luggage to our room and even helped us transport it to our next hotel when we took the bus to the jetty. The hotel's location is also unbeatable - it's just a short walk to the popular DongXi street (东西街）, making it easy to explore the city. The breakfast buffet is delicious, and we loved the daily afternoon tea service. The room itself is huge and spotlessly clean, with lovely bathroom amenities that made us feel pampered. We also appreciated the convenience of having a washing machine and dryer available for us to use at any time. But what really this hotel apart is the staff's exceptional service. They went out of their way to arrange a private driver for us and recommended excellent local restaurants. We felt truly taken care of throughout our stay. Overall, we highly recommended this hotel to anyone looking for a comfortable and convenient stay in Guilin. The staff, location, and amenities all come together to make this hotel a standout choice.

Great stay in Guilin in a very nice and good situated hotel. Also the service by the staff was very good. We can recommend the hotel without any doubt. Thanks

Located next to east west shopping alley and opposite the walking street. Clean room, spacious and friendly staffs

Great hotel with helpful friendly staff! Afternoon tea and breakfast were very tasty

Very tastefull decorated hotel. Good location nearby main street. Very helpfull staff able to communicate in English.

We enjoyed our 3 nights stay from 19/3. The hotel is within walking distance to major attractions in the city centre. Excellent choice of food including freshly prepared local rice noodles provided at breakfast at this hotel considering its relatively small size. Our appreciation to Lucy & Jessie at the Reception who made our stay more enjoyable. Highly recimmended

A very nice Hotel. The location of the Hotel is really great and not so noisy, even it’s in the centre of downtown. Clean and a nice view on the Lake and Mountain. Great!

We went to Guilin with family and friends. Our time in Guilin Central Palace Hotel was great. Very good breakfast, a great view from our window, a very lean room with a very comfortable bed...