Oscar Hotel (Wanghai International Sun Moon Plaza Duty Free Shop) Guest Reviews
4.3/5
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(108)
Positive reviews(102)
Reviews with photos/video(33)
Awesome rooms(18)
Easy to get around(13)
Convenient for shopping(12)
Great value for money(9)
Friendly front desk staff(8)
Convenient parking(7)
Located downtown(7)
Classy environment(5)
Negative reviews(5)
Tan
City Room - City-View (Double bed)
Stayed in Mar 2024
Couples
10 review
3.7/5
Posted on Mar 17, 2024
Hotel room is very big and most important it is clean. Location is fantastic and nearby malls and food. Will definitely recommend this hotel to friends and book again if I come to Haikou.
Response from Property: Dear guest: Hello! Thank you very much for your favor and love towards our hotel! The footsteps of progress never stop. For your trust, we will persevere even more. The New Osrock Hotel will always stand tall in this city, waiting for your arrival! See you and don't part ways! Wishing you always a smile ^ _ ^!
Guest User
City Room - City-View (2 beds)
Stayed in Aug 2023
Couples
4 review
2.7/5
Posted on Aug 23, 2023
Not a good hotel to stay. Although hotel room looks new but the cleanliness maintenance was very poor. You could see small insects and dust everywhere. Otherwise the hotel location is good with all good eateries, and shopping centres nearby.
Response from Property: Dear guest, thank you very much for choosing the Oscar Hotel and giving us valuable feedback.We apologize for not providing you with a pleasant accommodation experience.Recently, it has been raining in Haikou, and the humid weather has led to the growth of small flying insects in the room. The hotel has immediately notified the disinfection and sterilization department to sterilize the room. Welcome to your next visit.
Poth
City Room - City-View (Double bed)
Stayed in Jan 2024
Couples
6 review
4.0/5
Very Good
Posted on Feb 7, 2024
The hotel is in good location near restaurants and shopping center. What I do not like is a strong cigarette smell at the lobby. Anyway there is a non-smoking floor which I stayed without any smell.
Response from Property: Dear guest, I am glad that you had a wonderful vacation at the hotel. Your feedback is a recognition and encouragement of our best service. The hotel has a non-smoking floor, please continue to follow us and welcome you to visit again!
Guest User
City Sunshine Room (2 beds)
Stayed in Dec 2023
Family
2 review
3.5/5
Posted on Dec 28, 2023
Hotel is pretty old. But the price is reasonable. Breakfast is from 7am to 10am. To add breakfast is 30RMB for 1 person. Decent breakfast. The 3-in-1 coffee and milk tea from the machine was nice. The service staff at counter is polite and helpful. Saw many tour groups who stayed over at Oscar Hotel.
Response from Property: Thank you very much for your recognition of our hotel, and we will continue to provide high-quality catering services to our guests. The hotel is located in a bustling area with cinemas for eating, drinking and having fun. There are many specialties in China around. Welcome to visit next time!
Guest User
City Room - City-View (2 beds)
Stayed in Nov 2023
Couples
11 review
4.2/5
Very Good
Posted on Nov 12, 2023
Location very good. near restaurants and food outlets.
service is excellent. staff are courteous and helpful. very efficient and responsive to enquiry and request.
The room is spacious and clean. the beds are comfortable.
The breakfast is very good, with many varieties.
Response from Property: Dear guests, thank you for your recognition! The hotel is located in the city centre, less than 5 minutes' walk from Wanghai International Square, Pearl Square, East L. Park and 5 minutes' drive from Sun Moon Square. There is a bus station nearby, there are multiple buses after, convenient travel and leisure vacation, look forward to your visit again yo!
Guest User
City Room - City-View (2 beds)
Stayed in Dec 2023
Family
16 review
4.5/5
Great
Posted on Dec 16, 2023
The room is very spacious and bright. The location is excellent. It feels very lively when you go downstairs. The surrounding buildings are a bit old and dark, and the lights in the room are not bright enough. But in general, it is okay for any reason.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at New Oscar Hotel. First of all, thank you for your careful review. We are glad to see your good comments on the hotel's location, hygiene and service quality. The hotel is adjacent to Pearl Plaza and Wanghai Shopping Center, which has everything you need for eating, drinking, playing and cinema. We have reported your concerns to the relevant departments of the hotel, and we will investigate them one by one. Please allow us to express our sincerest apologies to you, and thank you very much for providing us with these valuable suggestions. We hope to invite you to experience again in the near future and provide you with better services.
Guest User
City Sunshine Room (2 beds)
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 22, 2024
The room facilities are good, the same as the pictures shown on the online booking, the environment is also good, the hygiene and service are very good, it is a hotel worth staying in.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:很高興您在酒店度過了一個美好的假期,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活動,請您繼續關注我們,歡迎您再次光臨!
Guest User
City Room - City-View (2 beds)
Stayed in Dec 2023
Travel with friends
106 review
3.0/5
Posted on Jan 9, 2024
Convenient transportation, average environment, clean and sanitary, old facilities
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel and being satisfied with our service. We are also very grateful for your support and love. We will definitely work harder to provide you with better service and look forward to your next visit! Thank you! PS. If you are very satisfied with our service, the rating should be 5 points. We look forward to your visit again!
Guest User
City Room - City-View (Double bed)
Stayed in Feb 2024
Travel with friends
62 review
5.0/5
Outstanding
Posted on Feb 25, 2024
Hello, Ms. Zeng at the front desk.
Enjoy CDF tax-free vouchers: Good
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad that you had a wonderful holiday at the hotel. Your review is the best affirmation and encouragement for our service. We still have many promotions, please continue to pay attention to us and welcome you to visit again!
Owen
City Room - City-View (2 beds)
Stayed in Oct 2023
Family
12 review
4.0/5
Very Good
Posted on Oct 23, 2023
The environment is okay and the transportation is convenient. The air conditioning in the room was very good. Parking instructions are clear. The facilities are older. There is no refrigerator in the room. There are shopping malls and many restaurants and shops nearby.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and your satisfaction with our service. Thank you very much for your support and love for us. We will definitely work harder and wholeheartedly provide you with better service. We look forward to your next visit! Thanks! PS. If you are very satisfied with our service, your rating should be 5 points. We look forward to your visit again!
Guest User
City Room - City-View (2 beds)
Stayed in Mar 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Mar 3, 2023
The front desk service of the hotel is very good. The overall cleanliness of the room is OK. The fruit provided by the hotel is very good. I will choose it next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your recognition! The hotel is located in the city center, less than 5 minutes' walk from Wanghai International Plaza, Mingzhu Square and East Lake Park, and 5 minutes' drive from Riyue Square. There is a bus station nearby and many buses pass by, making it convenient for travel and leisure vacation. We look forward to your visit again!
Zhaodonghui
City Room - City-View (Double bed)
Stayed in Feb 2023
Business travelers
7 review
3.0/5
Posted on Feb 27, 2023
Hotel facilities are old. The wallpaper is cracked and the decor is from many years ago.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I wish you good health and success in everything! Thank you very much for staying at New Osrock Hotel and receiving your timely feedback, . We have reported it to the relevant departments for maintenance as soon as possible. The hotel was renovated in 2019, continuing the previous decoration style and making adjustments and improvements. welcome next time!
Guest User
City Room - City-View (2 beds)
Stayed in Jan 2023
Travel with friends
17 review
5.0/5
Outstanding
Posted on Jan 20, 2023
A hotel with high cost performance. The homestay I booked cannot be checked in due to the epidemic. Ctrip's customer service recommended this hotel. It is indeed good in all aspects. Thank you lady, the customer service is also very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition! The hotel is located in the city center, within a 5-minute walk from Wanghai International Plaza, Pearl Plaza, and East Lake Park, and a 5-minute drive from Sun Moon Plaza. There is a bus station nearby, and there are many buses passing by, which is convenient for travel and leisure. We look forward to your visit again!
Heibaibufenming
City Room - City-View (Double bed)
Stayed in Jul 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jul 4, 2023
Facilities: Complete
Hygiene: tidy
Environment: spacious and bright
Service: kind
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Haikou New Oslok Hotel. Your satisfaction is our long-term pursuit, and we look forward to your visit again!
Shuishangxue-988
City Room - City-View (Double bed)
Stayed in Apr 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on May 29, 2023
The hotel at the China World Trade Center has nice rooms and the price is more suitable for our unit. I come here every time I travel on business. Forgot to take a photo.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition! The hotel is located in the city center, within a 5-minute walk from Wanghai International Plaza, Pearl Plaza, and East Lake Park, and a 5-minute drive from Sun Moon Plaza. There is a bus station nearby, and there are many buses passing by, which is convenient for travel and leisure. We look forward to your visit again!