Setsugetsuka

Setsugetsuka Reviews

Setsugetsuka

Gora 1300-34, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0408, JapanView Hotel Details
Setsugetsuka
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1 night

Setsugetsuka Guest Reviews

4.5/5
Great
359 review
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(359)
Positive reviews(346)
Reviews with photos/video(153)
Relaxing hot springs(71)
Tasty dinner(54)
Easy to get around(40)
Large rooms(32)
Well designed(18)
Close to train station(8)
Perfect for families(6)
Luggage delivery service(5)
Negative reviews(13)
BecBecWing
Japanese Western Style Room(for 2-3 persons)
Stayed in Agt 2024
Family
8 review
4.5/5
Great
Posted on 31 Agt 2024
The meal was great. But our room was in the second building, need to carry the luggage to the room was a bit troubleshooting because it was raining
Guest User
[Room with Open-Air Bath]36 Square Meters or 45 Square Meters Japanese-Western Style Room or Western-Style Twin Room[Room Type Chosen by Hotel][Non-Smoking]
Stayed in Jul 2024
Family
7 review
4.0/5
Very Good
Posted on 28 Jul 2024
The experience of enjoying private hot spring was remarkable~ the set dinner and the breakfast were filled with Japanese culture !
Anonymous User
Japanese Western Style Room(for 2-4 persons)
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 9 Agt 2024
super awesome ryokan experience near fuji! highly recommended with good dinner & bfast
Guest User
Western Style Twin Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on 11 Sep 2024
The quality of services and food are excellent and will come again to stay in future.
Bellili
Japanese Western Style Room(for 2-4 persons)
Stayed in Jan 2024
Family
4 review
4.2/5
Very Good
Posted on 22 Jan 2024
The outdoor onsen is great. As there are a few onsens, one can easily miss out which is the good ones. The meals are okay base on the cost.
DonB
Japanese Western Style Room(for 2-3 persons)
Stayed in Mei 2024
Family
6 review
4.2/5
Very Good
Posted on 9 Mei 2024
Room and facilities very nice. Free Ice-pop and yakult was quite thoughtful and nice touch outside public bath. However dinner was average, food was no taste, staff was rushing the entire meal, constantly doing something in front of my dishes on my table. This type of Japanese delicacy meal suppose to enjoy and appreciates the settings, it was very annoying that the staff constantly disturb in a rough way. After the final course, tea was served in 2 cracked Japanese tea cup. However I got how this hotel was popular, you can’t find better hotel location as this.
Seok Peng
[Room with Open-Air Bath]36 Square Meters or 45 Square Meters Japanese-Western Style Room or Western-Style Twin Room[Room Type Chosen by Hotel][Non-Smoking]
Stayed in Mei 2024
Couples
1 review
5.0/5
Outstanding
Posted on 6 Mei 2024
We stayed in the room with open bath... e room was fantastic n big... The staff is great. My hubby was having running nose due to the cold weather. we approached the front desk staff for help if they by chance have and medicine. The staff was very helpful and careful, even asked if my hubby does e running nose comes with throat pain n cough etc before providing us the tablets. Kudos to the staff .. Throughout the stay, staffs are very polite and always smiling. Hotels even provide free snacks.. we enjoyed our stay and will definitely recommend to friends.
Chili
Western Style Double Room
Stayed in Apr 2024
Couples
4 review
4.7/5
Amazing
Posted on 23 Apr 2024
Good location which is 3 mins walk from Gora Station. The Gotemba Prenium Outlet bus stop outside the hotel which is very convenient and takes 35-45mins to the outlets.
Li and Lee
Western Style Double Room
Stayed in Sep 2023
Couples
2 review
1.2/5
Posted on 12 Okt 2023
Cons Very old and smells not good. It’s is very hot inside the room at night, which caused us unable to sleep well Pros Located near the train station and very accessible
Guest User
Japanese Western Style Room(for 2-3 persons)
Stayed in Des 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on 28 Des 2023
The hot springs were great. We enjoyed a wonderful dinner and a fulfilling breakfast during our stay. I will definitely come again next time traveling in halons.
Guest User
Japanese Western Style Room(for 2-3 persons)
Stayed in Des 2023
Couples
2 review
5.0/5
Outstanding
Posted on 18 Des 2023
Location is great, right next to the Gora station. Big room, clean neat cozy. Very nice onsen with Japanese old school style. Great stay there!
Guest User
Japanese Western Style Room(for 2-3 persons)
Stayed in Jun 2023
Family
4 review
4.2/5
Very Good
Posted on 24 Jun 2023
Hotspring is brilliant here and staff service is very good and polite
Guest User
Western Style Double Room
Stayed in Mei 2023
Couples
15 review
3.5/5
Posted on 26 Mei 2023
Enjoyed my stay there tremendously Location is conveniently located, 2 min from Gora station which links to the cable car and trains to Hakone Yumoto (romance car to Shinjuku/Tokyo) Food is yummy and there’s free ramen for supper Enjoyed the private baths - there are only 3 so must be prepared to wait/go early
Minglove
Japanese Western Style Room(for 2-3 persons)
Stayed in Apr 2023
Couples
8 review
4.0/5
Very Good
Posted on 28 Apr 2023
Location is really good. It was good in general but they have so many guests. I think they should be careful with cleaning and sanitariness.
Guest User
Western Style Double Room
Stayed in Okt 2023
Couples
1 review
4.7/5
Amazing
Posted on 12 Okt 2023
Stay was pleasant. Made good use of the private onsen in the room, although one could describe it as a bathtub. The kaiseki breakfast and dinners sets were amazing. Yukata and samui outfits were provided to facilitate an authentic experience. Staff was friendly and spoke good English and Mandarin.